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Studies on Psychological Resistances against Organizational Change and Effective Strategies for Overcoming Resistances

Research Project

Project/Area Number 09610128
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeSingle-year Grants
Section一般
Research Field 教育・社会系心理学
Research InstitutionKyushu University

Principal Investigator

FURUKAWA Hisataka  Kyushu University, Graduate School of Human-Environment Studies, Professor, 大学院・人間環境学研究科, 教授 (30190143)

Project Period (FY) 1997 – 1998
Project Status Completed (Fiscal Year 1998)
Budget Amount *help
¥3,200,000 (Direct Cost: ¥3,200,000)
Fiscal Year 1998: ¥1,400,000 (Direct Cost: ¥1,400,000)
Fiscal Year 1997: ¥1,800,000 (Direct Cost: ¥1,800,000)
Keywordschange / psychological resistance / leadership behavior / organizational structure / implementation of change / 心理的挫抗 / 組織 / 制度 / リーダーシップ / 変化
Research Abstract

Very little is known about organizational members' psychological resistances (excuses for being averse) against change. This theoretical and experiential study, first, confirmed seven kinds of resistances through factor analysis. Among them, passive climate against change, busyness in daily works, and scarcity of positive incentives through change were stronger. Based on the data obtained from 54 managers and repeated at one year interval, causal effects of their perceptions of resistances existed in workplace upon their behaviors to introduce changes were analyzed. Although each resistance had some different impacts, managers who deemed resistance relatively weak become to increase their behaviors for change.
Secondly, the recent trends of structural change in work organizations were explored. Survey questionnaire was asked to answer for 651 Japanese major companies. Every organization could be delineated as having three kinds of structure ; that is, "hard, " "semi-hard, " and "soft" structures. In this study, changes in "hard" structures, such as structure of business domain, organization design, personnel and reward system, were concerned. It is revealed clearly that so called "Japanese normative systems" recognized in those hard structures were under alternation Making hierarchical structure of the workshop into flat, introduction of "management by objectives"(MBO), and practices of merit based reward systems are apparently and rapidly progressing. Data showed that, if those practices are successfully accepted by employees, significant positive relationship are showed between change of hard structure and the height of organization performance level. The necessary characteristics of organizational climates (soft and semi-hard structure) which might determine the successful implementation and settlement of changes in "hard" organizational structure were also suggested

Report

(3 results)
  • 1998 Annual Research Report   Final Research Report Summary
  • 1997 Annual Research Report
  • Research Products

    (10 results)

All Other

All Publications (10 results)

  • [Publications] Furukawa,H.: "Employee's psychological resistances and managers' behaviors toward organizational change" Research Bulletin of Educational Psychology, Faculty of Education, Kyushu University. Vol.41,No.1. 23-32 (1997)

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      1998 Final Research Report Summary
  • [Publications] Furukawa,H.: "Information-processing as a critical determinant of workgroups' high performance." Research Bulletin of Educational Psychology, Faculty of Education, Kyushu University. Vol.43,No.1 in press. (1999)

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      1998 Final Research Report Summary
  • [Publications] 古川久敬: "基軸づくり -創造と変革のリーダーシップ" 富士通ブックス, 307 (1998)

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      1998 Final Research Report Summary
  • [Publications] Hisataka Furukawa: "Employee's psychological resistances and managers' behaviors toward organizational change." Research Bulletin of Educational Psychology, Faculty of Education Kyushu University. Vol.41, No.1. 23-32 (1997)

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      1998 Final Research Report Summary
  • [Publications] Hisataka Furukawa: "Information-processing as a critical determinant of workgroups' high performance" Research Bulletin of Educational Psychology, Faculty of Education, Kyushu University. Vol.43, No.1 (in press). (1999)

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      1998 Final Research Report Summary
  • [Publications] Hisataka Furukawa: Establishing Principal Axis : Leadership for Creation and Change (In Japanese). Fujitsu Publishing Co., Tokyo., (1998)

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      1998 Final Research Report Summary
  • [Publications] Furukawa,H.: "Information-processsing as a critical determinant of uorkgroups' high performance" Research Bulletin of Educational Psychology,Faculty of Education, Kyushu University. 43巻1号印刷中. (1998)

    • Related Report
      1998 Annual Research Report
  • [Publications] 古川 久敬: "基軸づくり-創造と変革のリーダーシップ-" 富士通ブックス, 307 (1998)

    • Related Report
      1998 Annual Research Report
  • [Publications] Furukawa,H.: "Employee's psychological resistances and managers'behavior toward organizational change." Research Bulletin of Educational Psychology,Faculty of Education,Kyushu University. 41・1. 23-32 (1997)

    • Related Report
      1997 Annual Research Report
  • [Publications] 古川久敬: "基軸づくり-創造と変革のリーダーシップ" 富士通ブックス, 307 (1998)

    • Related Report
      1997 Annual Research Report

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Published: 1997-04-01   Modified: 2016-04-21  

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