| Budget Amount *help |
¥2,000,000 (Direct Cost: ¥2,000,000)
Fiscal Year 2002: ¥600,000 (Direct Cost: ¥600,000)
Fiscal Year 2001: ¥700,000 (Direct Cost: ¥700,000)
Fiscal Year 2000: ¥700,000 (Direct Cost: ¥700,000)
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| Research Abstract |
In this research we investigated the historical research and theoretical review for managerial marketing in U.S. after W.W. 2 in order to inquire what is marketing itself. We studied the following four topics.
1) the definition on of marketing and customer orientation
We studied the definition for marketing and review for some points of customer orientation. So we assert that marketing is the modern form of selling and the essence of marketing is customer orientation compared with the traditional selling.
2) customer orientation on the theories in the birth of marketing
We studied the four theories in the birth of marketing (early 20 century), that is, A. W. Shaw, R. S. Butler, F. E. Clark P. White, and we explain the characteristic of customer orientation in these theories.
3) the birth of "marketing concept" and case study of General Electric Co.
We analyzed "marketing concept" (1950's U.S.), that had asserted "marketing is customer orientation" and studied case study of General Electric Co., that is the application of "marketing concept".
4) case studies in four modern types of customer orientation
We presented the four modern types customer orientation and studied case studies for each type.
In above we got research results, but we have lots of research issues.
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