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Innovative uses of mobile communication technology: developing self-guided tours in museum

Research Project

Project/Area Number 14208019
Research Category

Grant-in-Aid for Scientific Research (A)

Allocation TypeSingle-year Grants
Section一般
Research Field Educational technology
Research InstitutionNational Museum of Nature and Science, Tokyo

Principal Investigator

INOUE Toru (2005)  National Museum of Nature and Science, Tokyo, Public Information Service, Chief Officer Public Relations (30370993)

木内 行雄 (2004)  国立科学博物館, 展示情報部, 部長 (10370991)

斎藤 靖二 (2003)  国立科学博物館, 地学研究部, 部長 (00000133)

渡邉 晴美 (2002)  国立科学博物館, 普及部, 部長 (50342936)

Co-Investigator(Kenkyū-buntansha) MANABE Makoto  National Science Museum, Geology & Paleontology Department, Senior Curator (90271494)
ARITA Hiroyuki  National Science Museum, New Gallery Project, Educator (70342938)
YABUMOTO Yoshitaka  National Science Museum, Kitakyushu Museum of Natural History & Human History, Curator (80359471)
YOSHIMURA Horokazu  Hosei University, Department of Letters, Professor (70135490)
FUSHIMI Kiyotaka  Hiroshima Kokusai Gakuin University, Information Design, Assistant Professor (30369574)
柳瀬 寿  国立科学博物館, 展示情報部, 展示企画課長 (20370992)
井上 透  国立科学博物館, 展示情報部, 情報サービス課長 (30370993)
木内 行雄  国立科学博物館, 展示情報部, 部長 (10370991)
鎌田 実  国立科学博物館, 教育部, 室長 (90311141)
武田 良正  国立科学博物館, 普及部, 課長 (60342937)
斎藤 靖二  国立科学博物館, 地学研究部, 部長 (00000133)
Project Period (FY) 2002 – 2005
Project Status Completed (Fiscal Year 2005)
Budget Amount *help
¥26,910,000 (Direct Cost: ¥20,700,000、Indirect Cost: ¥6,210,000)
Fiscal Year 2005: ¥8,060,000 (Direct Cost: ¥6,200,000、Indirect Cost: ¥1,860,000)
Fiscal Year 2004: ¥6,630,000 (Direct Cost: ¥5,100,000、Indirect Cost: ¥1,530,000)
Fiscal Year 2003: ¥6,500,000 (Direct Cost: ¥5,000,000、Indirect Cost: ¥1,500,000)
Fiscal Year 2002: ¥5,720,000 (Direct Cost: ¥4,400,000、Indirect Cost: ¥1,320,000)
Keywordsmobile communication device / audio guide / exhibit guide / mobile phone / museum / 美術館 / PDA / 二次元バーコード / PHS / 超指向性音響システム
Research Abstract

Are mobile phones effective for information delivery in science museums? In the first phase of the project, researchers tested a mobile phone audio guide in the dinosaur gallery at the National Science Museum. Sixty self-selected visitors completed a questionnaire and a face-to-face interview after listening to the audio guide. Participants' gallery-walking patterns were traced on a floor map to ascertain how they listened to the audio guide. Overall, respondents, including one sight-impaired person, reported a high degree of satisfaction with the mobile phone audio guide. Most participants were pleased to be offered this type of service in the museum. One concern for users was the uncertainty over the cost of downloading the audio file.
In the second phase of the project, an audio tour was designed for downloading to an iPod. This iPod audio tour was the first of its kind in Japan. It was introduced at the Dinosaur Expo 2005, Kitakyushu Museum of Natural History and Human History. The audio guide had 22 audio stops and was recorded in English. For non-Japanese-speaking visitors, the audio guide was the only opportunity to access information about the exhibition, since all signage and the commercially available audio tour was in Japanese only. A group of 37 students from a local high school listened to the audio tour. The survey results showed that a majority of students enjoyed learning about the exhibition, even though they were listening in a nonnative language. Almost two-thirds of the students reported that they agreed to participate in the study to practice their English. However, at the conclusion of the experiment, this group reported that they had really looked at the displays and they had learned something new about how birds evolved from dinosaurs.

Report

(5 results)
  • 2005 Annual Research Report   Final Research Report Summary
  • 2004 Annual Research Report
  • 2003 Annual Research Report
  • 2002 Annual Research Report
  • Research Products

    (12 results)

All 2006 2005 Other

All Journal Article (11 results) Publications (1 results)

  • [Journal Article] 博物館・美術館における携帯式ガイドシステム評価法の開発-利用者が抱く疑問や印象からの質問票作成プロセス-2006

    • Author(s)
      吉村浩一, 関口洋美, 真鍋真
    • Journal Title

      法政大学文学部紀要 52号

      Pages: 57-71

    • NAID

      110006184621

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] An artwork communication system using mobile phones2006

    • Author(s)
      FUSHIMI, K., KIKUCHI, N. . MOT OYAMA, K
    • Journal Title

      Museum and the Web 2006 (web)

    • NAID

      130005022634

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] Evaluation of portable audio and audiovisual guides used in art and science museums: Designing a questionnaire based on users' qualitative reports.2006

    • Author(s)
      Yoshimura, H., H. Sekiguchi, M. Manabe
    • Journal Title

      Bulletin of Department of letters, Hosei University no. 52

      Pages: 57-71

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] An artwork communication system using mobile phones2006

    • Author(s)
      Fushimi, K., N. Kikuchi, K. Motoyama
    • Journal Title

      Museum and the web (in press)

    • NAID

      130005022634

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] 博物館・美術館における携帯式ガイドシステム評価法の開発-利用者が抱く疑問や印象からの質問票作成プロセス-2006

    • Author(s)
      吉村浩一, 関口洋美, 真鍋真
    • Journal Title

      法政大学文学部紀要 51号(印刷中)

    • NAID

      110006184621

    • Related Report
      2005 Annual Research Report
  • [Journal Article] ユーザ・エクスペリエンスの分類と特徴2006

    • Author(s)
      伏見清香
    • Journal Title

      デザイン理論(意匠学会学会誌) 48号(印刷中)

    • NAID

      120005650577

    • Related Report
      2005 Annual Research Report
  • [Journal Article] An artwork communication system using mobile phones,2006

    • Author(s)
      FUSHIMI, K., KIKUCHI, N., MOTOYAMA, K.
    • Journal Title

      Museum and the Web 2006 (印刷中)

    • NAID

      130005022634

    • Related Report
      2005 Annual Research Report
  • [Journal Article] PDAを使用した作品鑑賞ガイドのデザイン2005

    • Author(s)
      伏見清香, 奥村和則, 入部百合絵, 茂登山清文
    • Journal Title

      展示学 39号

      Pages: 2-11

    • NAID

      40007066916

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Annual Research Report 2005 Final Research Report Summary
  • [Journal Article] PDAを使用した作品鑑賞ガイドの実証実験と評価2005

    • Author(s)
      伏見清香, 奥村和則, 入部百合絵, 茂登山清文
    • Journal Title

      展示学 40号

      Pages: 54-59

    • NAID

      40007091623

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Annual Research Report 2005 Final Research Report Summary
  • [Journal Article] Designing a PDA guided tour in an Art Museum.2005

    • Author(s)
      Fushimi, K., K. Okumura, Y. Iribe, K. Motoyama
    • Journal Title

      Exhibition Design (Tenji-Gaku) 39

      Pages: 2-11

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] 携帯情報端末を使用したデザインにおけるユーザ・エクスペリエンス2005

    • Author(s)
      伏見清香
    • Journal Title

      展示学 40号

      Pages: 46-47

    • Related Report
      2005 Annual Research Report
  • [Publications] 真鍋 真: "自然史博物館における視聴覚メディアを考える"月刊 視聴覚教育. 661. 34-35 (2002)

    • Related Report
      2002 Annual Research Report

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Published: 2002-04-01   Modified: 2016-04-21  

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