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Compliance-oriented Consumer Protection Systems : A Comparative Study of Consumer Law and Policy in Japan, Australia and America

Research Project

Project/Area Number 14520068
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeSingle-year Grants
Section一般
Research Field Civil law
Research InstitutionTezukayama University

Principal Investigator

TAN M.G.  Tezukayama University, Faculty of Law and Policy, Associate Professor, 助教授 (60299146)

Co-Investigator(Kenkyū-buntansha) MATSUMOTO Tsuneo  Hitotsubashi University, Graduate School of Law, Professor, 大学院・法学研究科, 教授 (20127715)
Project Period (FY) 2002 – 2004
Project Status Completed (Fiscal Year 2004)
Budget Amount *help
¥3,200,000 (Direct Cost: ¥3,200,000)
Fiscal Year 2004: ¥500,000 (Direct Cost: ¥500,000)
Fiscal Year 2003: ¥1,300,000 (Direct Cost: ¥1,300,000)
Fiscal Year 2002: ¥1,400,000 (Direct Cost: ¥1,400,000)
KeywordsConsumer Law / Consumer Policy / Compliance / ADR / コンプライアンス / 自主行動基準 / 行動規範 / 消費者法システム / 共同規制 / 自主規制 / 消費者保護 / ISO規格 / ソフトロー
Research Abstract

In the light of the current emphasis on market-driven consumer policy, this study aims to provide a model for a 21^<st> century compliance-oriented consumer system, focusing on the role of industry self-regulation, particularly codes of conduct and ADR mechanisms.
Australia was chosen as a country for comparison because of the success it has had with industry self-regulation, particularly codes of conduct. We researched several codes of conduct which are said to be examples of good practice in self-regulation. We found that the co-operation between business, government and consumers, as well as existence of effective ADR to be important elements of effective codes of conduct.
We also researched the American system for gaining legal compliance based on the Federal Sentencing Guidelines. These Guidelines have been instrumental in the increase in corporate compliance programs which assist in gaining greater compliance with laws and self-regulation
In contrast with the Australian and American systems, Japanese consumer policy recently focuses on the role of voluntary corporate codes of conduct. Current consumer policy as embodied in the recent amendment to the Fundamental Act on Consumers, requires business to focus on compliance and have in-house systems for achieving compliance.
Our conclusion is that the Australian system of self-regulation could provide a general model for Japan. The lessening of fines for companies which have effective compliance systems in place as provided for according to the American Federal Sentencing Guidelines could be incorporated into this model to achieve greater legal compliance.

Report

(4 results)
  • 2004 Annual Research Report   Final Research Report Summary
  • 2003 Annual Research Report
  • 2002 Annual Research Report
  • Research Products

    (36 results)

All 2004 2003 2002 Other

All Journal Article (21 results) Book (2 results) Publications (13 results)

  • [Journal Article] オーストラリアの消費者保護制度における民間型ADR機関の役割・下2004

    • Author(s)
      タン・ミッシェル
    • Journal Title

      帝塚山法学 9号

      Pages: 327-327

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] The Role of ADR Schemes in Australia's Consumer Protection System2004

    • Author(s)
      Michelle Tan
    • Journal Title

      Tezukayama Law Review Vol.9

    • NAID

      110000079786

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] オーストラリアの消費者保護制度における民間型ADR機関の役割・下2004

    • Author(s)
      タン ミッシェル
    • Journal Title

      帝塚山法学 9号

      Pages: 327-327

    • Related Report
      2004 Annual Research Report
  • [Journal Article] 企業におけるコンプライアンス専門家の役割-豪州での動向を中心に-2003

    • Author(s)
      タン・ミッシェル
    • Journal Title

      帝塚山法学 8号

      Pages: 35-35

    • NAID

      110000079791

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] 企業の経営システムと標準化2003

    • Author(s)
      松本恒雄
    • Journal Title

      標準化と品質管理 56巻11号

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] コンプライアンスと消費者取引(上)(下)2003

    • Author(s)
      松本恒雄, 上原敏夫, 石戸谷豊, 菅原貴与志, 塚田明夫
    • Journal Title

      NBL 752号・753号

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] The Role of the Compliance Professional : Recent Developments in Australia2003

    • Author(s)
      Michelle Tan
    • Journal Title

      Tezukayama Law Review. Vol.8

    • NAID

      110000079791

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Corporate Management Systems and Standardization2003

    • Author(s)
      Tsuneo Matsumoto
    • Journal Title

      Standards and Quality Management Vol.56-11

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Compliance and Consumer Transactions2003

    • Author(s)
      T.Matsumoto et al.
    • Journal Title

      NBL Vol2 752/753

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] オーストラリアの消費者保護制度における民間型ADR機関の役割・上2002

    • Author(s)
      タン・ミッシェル
    • Journal Title

      帝塚山法学 7号

      Pages: 53-53

    • NAID

      110000079786

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Privatization of Consumer Law : Current Developments and Features of Consumer law in Japan at the Turn of the Century2002

    • Author(s)
      Tsuneo Matsumoto
    • Journal Title

      Hitotsubashi Journal of Law and Politics vol.30

    • NAID

      110007631889

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] 自主行動基準作成の推進とコンプライアンス経営2002

    • Author(s)
      松本恒雄
    • Journal Title

      国民生活 32巻5号

      Pages: 6-6

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] 「企業の社会的責任」の国際規格化2002

    • Author(s)
      松本恒雄
    • Journal Title

      国民生活 32巻11号

      Pages: 28-28

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] 消費者保護行政の新たな展開2002

    • Author(s)
      松本恒雄
    • Journal Title

      公正取引 625号

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] ISO/COPOLCO-第24回総会を終えて2002

    • Author(s)
      松本恒雄, 辻義信, 長見萬里野
    • Journal Title

      センター・レポート(日立ホーム&ライフソリューション株式会社国内営業部門・お客様相談部) 117号

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] The Role of ADR Schemes in Australia's Consumer Protection System2002

    • Author(s)
      Michelle Tan
    • Journal Title

      Tezukayama Law Review Vol.7

    • NAID

      110000079786

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Privatization of Consumer Law : Current Developments and Features of Consumer law in Japan at the Turn of the Century2002

    • Author(s)
      Tsuneo Matsumoto
    • Journal Title

      Hitotsubashi, Journal of Law and Politics vol.30

    • NAID

      110007631889

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Promotion of Codes of Conduct and Compliance-oriented Management2002

    • Author(s)
      Tsuneo Matsumoto
    • Journal Title

      Peoples Life Vol.32-5

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Standardization of CSR2002

    • Author(s)
      Tsuneo Matsumoto
    • Journal Title

      Peoples Life Vol 32-11

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] New Directions in the Administration of Consumer Protection2002

    • Author(s)
      Tsuneo Matsumoto
    • Journal Title

      Fair Trading Vol 625

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Journal Article] Report on the 24^<th> SO/COPOLCO Meeting2002

    • Author(s)
      T Matsumoto, Y.Tsuji, M.Osami
    • Journal Title

      Centre Report of Hitachi Home Life Consumer Affairs Division No.117

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Book] 21世紀の消費者政策と食の安全2003

    • Author(s)
      松本恒雄(単著)
    • Total Pages
      150
    • Publisher
      コープ出版
    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Book] <消費生活と法>『新現代法学入門』2002

    • Author(s)
      松本恒雄(西谷敏・笹倉秀夫編)
    • Publisher
      法律文化社
    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2004 Final Research Report Summary
  • [Publications] タン・ミッシェル: "企業におけるコンプライアンス専門家の役割-豪州での動向を中心に-"帝塚山法学. 第8号. 35 (2003)

    • Related Report
      2003 Annual Research Report
  • [Publications] ビル・ディー, 監修 加茂康郎, タン・ミッシェル, 訳小柴昌也, 塩冶大輔, 市政梓: "コンプライアンス・システム、行動規範、規格を通じて得られる消費者保護の成果・二(完)"帝塚山法学. 第8号. 17 (2003)

    • Related Report
      2003 Annual Research Report
  • [Publications] タン・ミッシェル: "オーストラリアの消費者保護制度における民間型ADR機関の役割・下"帝塚山法学. 第9号(予定). (2004)

    • Related Report
      2003 Annual Research Report
  • [Publications] 松本恒雄: "企業の経営システムと標準化"標準化と品質管理. 56巻11号. 11 (2003)

    • Related Report
      2003 Annual Research Report
  • [Publications] 松本, タン, 坂東, 田中, 高, 高橋: "『消費者に信頼される事業者となるために』中の「第3節オーストラリア」"株式会社商事法務(6月出版). (2004)

    • Related Report
      2003 Annual Research Report
  • [Publications] 松本恒雄(新山陽子編): "『食品安全システムの実践現論』中の「企業のコンプライアンス・マネジメント」"昭和堂. 181 (2004)

    • Related Report
      2003 Annual Research Report
  • [Publications] 松本恒雄: "21世紀の消費者政策と食の安全"コープ出版. 239 (2003)

    • Related Report
      2003 Annual Research Report
  • [Publications] タン・ミッシェル: "オーストラリアの消費者保護制度における民間型ADR機関の役割・上"帝塚山法学. 7号. 53-89 (2002)

    • Related Report
      2002 Annual Research Report
  • [Publications] 松本恒雄: "自主行動基準作成の推進とコンプライアンス経営"国民生活. 32巻5号. 6-9 (2002)

    • Related Report
      2002 Annual Research Report
  • [Publications] 松本恒雄: "『企業の社会的責任』の国際規格化"国民生活. 32巻11号. 28-31 (2002)

    • Related Report
      2002 Annual Research Report
  • [Publications] 松本恒雄: "消費者保護行政の新たな展開"公正取引. 626号. 2-8 (2002)

    • Related Report
      2002 Annual Research Report
  • [Publications] 松本恒雄: "<消費生活と法>を考える"西谷敏・笹倉秀夫編『新現代法学入門』(法律文化社). 19-39 (2002)

    • Related Report
      2002 Annual Research Report
  • [Publications] 松本恒雄, 辻義信, 長見萬里野: "ISO/COPOLCO第24回総会を終えて"日立お客様相談部センター・レポート. 117号. 1-19 (2002)

    • Related Report
      2002 Annual Research Report

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Published: 2002-04-01   Modified: 2021-04-07  

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