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Design of knowledge system as social organization

Research Project

Project/Area Number 15500651
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeSingle-year Grants
Section一般
Research Field Educational technology
Research InstitutionMusashi Institute of Technology

Principal Investigator

UENO Naoki  Musashi Institute of Technology, information ecology, Prof., 環境情報学部, 教授 (40124177)

Co-Investigator(Kenkyū-buntansha) KAWATOKO Yasuko  Daito-Bunka University, Literature, prof., 文学部, 教授 (90119412)
田丸 恵理子  富士ゼロックス(株), ヒューマンインタフェイスデザイン開発部, 副主任研究員
蓮池 公威  富士ゼロックス(株), ヒューマンインタフェイスデザイン開発部, 主任研究員
Project Period (FY) 2003 – 2005
Project Status Completed (Fiscal Year 2005)
Budget Amount *help
¥3,800,000 (Direct Cost: ¥3,800,000)
Fiscal Year 2005: ¥800,000 (Direct Cost: ¥800,000)
Fiscal Year 2004: ¥1,200,000 (Direct Cost: ¥1,200,000)
Fiscal Year 2003: ¥1,800,000 (Direct Cost: ¥1,800,000)
Keywordsknowledge system / social organization / design / 知識マネージメント / 企業 / 人工物 / 社会的ネットワーク / 知識マネージメント・システム
Research Abstract

In this project, first of all, we researched on how access to knowledge is socio-technologically organized based on the ethnographic research of repair technicians of copier and how repair technicians use or ignore documents and knowledge management system concerning technical information of repair and maintenance of copiers. In doing so, I attempt to describe how some artifacts become boundary objects based on ethnographic research on repair technicians of copiers and to reformulate the concept of "boundary object." For example, it is illustrated that artifacts that have some specific characteristics such as figures, drawings and lists do not necessarily become a boundary objects. Rather, artifacts become boundary objects when they are embedded in a broker's activities of making linkage among sites. Further, a hierarchical linkage among sites sometimes prevents technicians from accessing knowledge and skills because distribution of knowledge and skills produced in various fields is controlled and interrupted by gatekeepers in the middle of hierarchical organization. Informal network among technicians mediated by a mobile phone supports their mutual access to knowledge and skills although a span of this network is pretty confined. Thus, I proposed how new linkage among technicians in various fields can be socio-technologically organized. For organizing new linkage among technicians in various fields, this project design a mobile knowledge system that is accessible to knowledge system on a server base on participatory design.

Report

(4 results)
  • 2005 Annual Research Report   Final Research Report Summary
  • 2004 Annual Research Report
  • 2003 Annual Research Report

Research Products

(4 results)

All 2005 2004 2003 Other

All Journal Article (3 results) Book (1 results)

  • [Journal Article] Social organization of access to knowledge and boundary objects2004

    • Author(s)
      Naoki Ueno
    • Journal Title

      Journal of the center for information studies 5

      Pages: 25-28

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] Technologies making space visible2003

    • Author(s)
      Naoki Ueno, Yasuko Kawatoko
    • Journal Title

      Environmental and Planning 35

      Pages: 1529-1545

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Journal Article] Visualization of the Work Space of Service Engineers

    • Author(s)
      Eriko Tamaru, Naoki Ueno
    • Journal Title

      Personal, Portable, Pedestrian : Mobile Phones In Japanese Life (Mizuko Ito, Daisuke Okabe, Misa Matsuda(eds.))(Cambridge, MA : MIT Press)

      Pages: 237-255

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2005 Final Research Report Summary
  • [Book] Visualization of the Work Space of Service Engineers by Keitai In Mizuko Ito, Daisuke Okabe, Misa Matsuda(eds.)Personal, Portable, Pedestrian : Mobile Phones In Japanese Life. 237-2552005

    • Author(s)
      Eriko Tamaru, Naoki Ueno
    • Publisher
      MIT Press(Cambridge, MA)
    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2005 Final Research Report Summary

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Published: 2003-03-31   Modified: 2016-04-21  

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