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Personal and social motives for CSR-oriented consumer behavior: Differences by culture, industry, and government policy

Research Project

Project/Area Number 15H05395
Research Category

Grant-in-Aid for Young Scientists (A)

Allocation TypeSingle-year Grants
Research Field Commerce
Research InstitutionSophia University

Principal Investigator

Frank Bjoern  上智大学, 地球環境学研究科, 准教授 (30467039)

Project Period (FY) 2015-04-01 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥14,690,000 (Direct Cost: ¥11,300,000、Indirect Cost: ¥3,390,000)
Fiscal Year 2017: ¥3,250,000 (Direct Cost: ¥2,500,000、Indirect Cost: ¥750,000)
Fiscal Year 2016: ¥7,020,000 (Direct Cost: ¥5,400,000、Indirect Cost: ¥1,620,000)
Fiscal Year 2015: ¥4,420,000 (Direct Cost: ¥3,400,000、Indirect Cost: ¥1,020,000)
Keywords消費者行動 / CSR
Outline of Final Research Achievements

This research explored the marketing effects of corporate social responsibility (CSR) by illuminating both how perceived CSR influences consumer attitudes and consumer behavior and how this psychological mechanism differs by context (values, industry, government policy). Through analyses of international consumer data, this research found that social CSR has a slightly stronger influence than environmental CSR on consumer behavior, whereas environmental CSR has a much stronger influence on CSR-related consumer communication. The effects of CSR are stronger for socially oriented consumers, after major CSR abuses reported by the media, and in countries with weaker government incentives for CSR. CSR information influences brand image positively if disseminated by non-firm sources (friends, media), but negatively if disseminated by firms directly. CSR mainly influences brand image mainly through a brand's association with friendliness, convenience, and status.

Report

(4 results)
  • 2017 Annual Research Report   Final Research Report ( PDF )
  • 2016 Annual Research Report
  • 2015 Annual Research Report
  • Research Products

    (29 results)

All 2018 2017 2016 2015 Other

All Int'l Joint Research (7 results) Journal Article (7 results) (of which Int'l Joint Research: 6 results,  Peer Reviewed: 4 results,  Acknowledgement Compliant: 5 results,  Open Access: 3 results) Presentation (15 results) (of which Int'l Joint Research: 15 results)

  • [Int'l Joint Research] Asian Institute of Technology(タイ)

    • Related Report
      2017 Annual Research Report
  • [Int'l Joint Research] Weber State University(米国)

    • Related Report
      2017 Annual Research Report
  • [Int'l Joint Research] Bolivian Catholic University/University Mayor of San Simon(ボリビア)

    • Related Report
      2017 Annual Research Report
  • [Int'l Joint Research] Weber State University/Georgia Institute of Technology(米国)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] Universidad Catolica Boliviana San Pablo(ボリビア)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] Georgia Institute of Technology/Weber State University(米国)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] Universidad Catolica Boliviana San Pablo(ボリビア)

    • Related Report
      2015 Annual Research Report
  • [Journal Article] Consumer Perceptions of the Social and Environmental Sustainability of Robotic Vehicles2018

    • Author(s)
      B. Frank
    • Journal Title

      Global Environmental Studies

      Volume: 13 Pages: 113-117

    • NAID

      120006489024

    • Related Report
      2017 Annual Research Report
  • [Journal Article] Corporate Social Responsibility in Bolivia: Meanings and Consequences2018

    • Author(s)
      B. Herbas Torrico, B. Frank, C. Arandia Tavera
    • Journal Title

      International Journal of Corporate Social Responsibility

      Volume: 3(7) Issue: 1 Pages: 1-13

    • DOI

      10.1186/s40991-018-0029-0

    • Related Report
      2017 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Building Brand Value through Environmentally Oriented Corporate Activities2017

    • Author(s)
      B. Frank, S.J. Schvaneveldt
    • Journal Title

      Global Environmental Studies

      Volume: 12 Pages: 137-145

    • NAID

      120006328018

    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] Understanding Consumer Reactions to Product Contamination Risks after National Disasters: The Roles of Knowledge, Experience, and Information Sources2016

    • Author(s)
      B. Frank, S.J. Schvaneveldt
    • Journal Title

      Journal of Retailing and Consumer Services

      Volume: 28 Pages: 199-208

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Open Access / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] To Buy or Not to Buy: Review and Extension of Research on Consumer Reactions to Product Contamination Risks from Environmental Pollution2016

    • Author(s)
      B. Frank, S.J. Schvaneveldt
    • Journal Title

      Global Environmental Studies

      Volume: 11 Pages: 209-218

    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] Antecedents and Consequences of Innate Willingness to Pay for Innovations: Understanding Motivations and Consumer Preferences of Prospective Early Adopters2015

    • Author(s)
      B. Frank, T. Enkawa, S.J. Schvaneveldt, B. Herbas Torrico
    • Journal Title

      Technological Forecasting and Social Change

      Volume: 99 Pages: 252-266

    • DOI

      10.1016/j.techfore.2015.06.029

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Open Access / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] The Role of Individualism vs. Collectivism in the Formation of Repurchase Intent: A Cross-Industry Comparison of the Effects of Cultural and Personal Values2015

    • Author(s)
      B. Frank, T. Enkawa, S.J. Schvaneveldt
    • Journal Title

      Journal of Economic Psychology

      Volume: 51 Pages: 261-278

    • DOI

      10.1016/j.joep.2015.08.008

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Open Access / Int'l Joint Research / Acknowledgement Compliant
  • [Presentation] Corporate Social Responsibility in Bolivia: Meanings and Consequences2017

    • Author(s)
      B. Herbas Torrico, B. Frank, C. Arandia Tavera
    • Organizer
      4th International Conference on CSR, Sustainability, Ethics & Governance
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Implementing Green Supplier Orientation in the Firm: The Effectiveness of Green Leadership and Green Knowledge Strategies2017

    • Author(s)
      A. Grupp, B. Frank
    • Organizer
      4th International Conference on CSR, Sustainability, Ethics & Governance
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The Knowledge-Dependent, Differential Effects of Supplier Orientation Strategies on Green Innovation Performance2017

    • Author(s)
      A. Grupp, B. Frank
    • Organizer
      American Marketing Academy 2017 Summer Conference
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The Role of Environmental Considerations in Consumer Decisions to Adopt Electric Vehicles2017

    • Author(s)
      B. Frank, D. Xu
    • Organizer
      7th International Conference on Logistics and Maritime Systems
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Does Environmental Pollution Influence Green Purchasing Behaviour?2017

    • Author(s)
      Y. Hu, B. Frank
    • Organizer
      Australian and New Zealand Marketing Academy 2017 Conference
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Making Green Innovation/Advertising Profitable across B2B Contexts2017

    • Author(s)
      A. Grupp, B. Frank, Y. Hu
    • Organizer
      Australian and New Zealand Marketing Academy 2017 Conference
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Implementing Green Innovation: Strategy, Operations, and Cooperation2017

    • Author(s)
      J. Jirakraisiri, Y.F. Badir, B. Frank
    • Organizer
      Australian and New Zealand Marketing Academy 2017 Conference
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Building Customer Value through CSR in Japan: Roles of Domain-specific Brand Image and Information Exposure2016

    • Author(s)
      B. Frank
    • Organizer
      2016 Strategic Management Society Special Conference
    • Place of Presentation
      Hong Kong, China
    • Year and Date
      2016-12-10
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Shaping Brand Image through Social and Environmental CSR: The Roles of CSR Image and CSR Information Sources2016

    • Author(s)
      B. Frank, S.J. Schvaneveldt, B. Herbas Torrico
    • Organizer
      Australian and New Zealand Marketing Academy 2016 Conference
    • Place of Presentation
      Christchurch, New Zealand
    • Year and Date
      2016-12-05
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Community Revitalization through Organic and Locally Branded Products: The Mediating Roles of Brand Sustainability and Quality Perceptions2016

    • Author(s)
      B. Frank, S. Tanaka
    • Organizer
      Asia-Pacific Quality Organization Conference 2016
    • Place of Presentation
      Rotorua, New Zealand
    • Year and Date
      2016-11-20
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Analisis estadistico de eventos historicos de abandono en la educacion superior boliviana2016

    • Author(s)
      B. Herbas Torrico, B. Frank, S. Vargas-Aranda, N. Murillo-Arevalo
    • Organizer
      La Sexta Conferencia Latinoamericana sobre el Abandono en la Educacion Superior (VI CLABES)
    • Place of Presentation
      Quito, Ecuador
    • Year and Date
      2016-11-09
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The Roles of Brand Sustainability Perceptions and Brand Sustainability Information in the Formation of Product Quality Perceptions2016

    • Author(s)
      B. Frank, S.J. Schvaneveldt
    • Organizer
      Qualcon 2016
    • Place of Presentation
      Sydney, Australia
    • Year and Date
      2016-07-03
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Sustainable Innovation: A Consumer Perspective2015

    • Author(s)
      B. Frank, B. Herbas Torrico, S.J. Schvaneveldt
    • Organizer
      2015 IEEE International Conference on Industrial Engineering and Engineering Management
    • Place of Presentation
      Singapore
    • Year and Date
      2015-12-06
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Insights into the Causes of Product Avoidance and Supportive Purchasing Actions as Consumer Reactions to Product Contamination Risks after Widespread Environmental Pollution2015

    • Author(s)
      B. Frank, S.J. Schvaneveldt
    • Organizer
      Australian and New Zealand Marketing Academy 2015 Conference
    • Place of Presentation
      Sydney, Australia
    • Year and Date
      2015-11-30
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] La influencia de la motivacion y la satisfaccion de los estudiantes en sus intenciones de graduacion2015

    • Author(s)
      B. Herbas Torrico, B. Frank
    • Organizer
      La Quinta Conferencia Latinoamericana sobre el Abandono en la Educacion Superior (V CLABES)
    • Place of Presentation
      Talca, Chile
    • Year and Date
      2015-11-11
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research

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Published: 2015-04-16   Modified: 2019-03-29  

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