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Toward a framework for lowering the language barrier: An analysis of the English communication needs of people in local tourist destinations in Japan

Research Project

Project/Area Number 15K02761
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Foreign language education
Research InstitutionTokai University

Principal Investigator

Fujita Reiko  東海大学, 国際教育センタ―, 教授 (90366930)

Co-Investigator(Kenkyū-buntansha) 本田 量久  東海大学, 観光学部, 准教授 (90409540)
デルガド ロドルフォ  東海大学, 国際教育センター, 講師 (60759215)
Project Period (FY) 2015-04-01 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥2,600,000 (Direct Cost: ¥2,000,000、Indirect Cost: ¥600,000)
Fiscal Year 2017: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000)
Fiscal Year 2016: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2015: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Keywordsインバウンド / コミュニケーション問題 / 英語教育 / 異文化コミュニケーション / 地域創生 / コミュニケーション / 英語対応 / 異文化 / 外国人ネットワーク / 言語コミュニケーション / 観光接触場面 / 新規国際観光地 / ローカルエリアの英語力 / 訪日観光客増加への期待と不安 / 訪日人対応コミュニケーションニーズ
Outline of Final Research Achievements

This study investigated problems of communication between international visitors and Japanese locals at tourist destinations. Using the survey results, we proposed a framework to support the smooth internationalization of the areas. Different regions enjoy different stages of development, but the first task is to reduce the anxiety that locals have regarding foreign languages and cultures. Assisting them to acquire frequently used English patterns of speech at particular situations and to continue improving their English skills is the next stage. At all stages, city offices and tourism associations that demonstrate leadership in the region are valuable. Finally, the cooperation of the international residents in a region will enhance its internationalization.

Report

(4 results)
  • 2017 Annual Research Report   Final Research Report ( PDF )
  • 2016 Research-status Report
  • 2015 Research-status Report
  • Research Products

    (15 results)

All 2018 2017 2016 2015

All Journal Article (6 results) (of which Int'l Joint Research: 1 results,  Peer Reviewed: 2 results,  Open Access: 1 results,  Acknowledgement Compliant: 1 results) Presentation (8 results) (of which Int'l Joint Research: 3 results) Book (1 results)

  • [Journal Article] 新規国際観光地化に向かうローカルエリアの言語ニーズ調査とフレームワークの構築2018

    • Author(s)
      藤田玲子
    • Journal Title

      文科省科学研究費基盤研究(C) 研究報告書

      Volume: 1 Pages: 1-66

    • Related Report
      2017 Annual Research Report
  • [Journal Article] An Analysis of the English Communication needs of people involved in tourism at Japanese Local Destinations,2017

    • Author(s)
      Reiko Fujita, Masako Terui, Tamao Araki, Hisashi Naito
    • Journal Title

      Journal of Global Tourism Research

      Volume: Vol.2

    • Related Report
      2017 Annual Research Report
    • Peer Reviewed / Open Access / Int'l Joint Research
  • [Journal Article] 地方におけるインバウンド観光振興とその意義 ―― 多様性に開かれた創造的なまちへ2017

    • Author(s)
      本田 量久
    • Journal Title

      地方行政 時事通信社

      Volume: 第10721号 Pages: 16-19

    • NAID

      40021185314

    • Related Report
      2017 Annual Research Report
  • [Journal Article] インバウンド観光と地方再生 ―― 地域資源の「再発見」と地域活性化2017

    • Author(s)
      本田量久
    • Journal Title

      都市問題

      Volume: 第108巻第1号 Pages: 10-14

    • Related Report
      2016 Research-status Report
  • [Journal Article] 新規国際観光地における外国人対応の課題  ――コミュニケーション・ニーズ調査から2016

    • Author(s)
      藤田玲子・本田量久・Delgado, Rodolfo
    • Journal Title

      日本観光研究学会 第31回大会論文集

      Volume: 第31回 Pages: 309-312

    • NAID

      40021024068

    • Related Report
      2016 Research-status Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] 南足柄における地域活性化の実践と今後の課題―モニターツアー参加学生の意見聴取から2015

    • Author(s)
      本田量久・岩橋伸行
    • Journal Title

      東海大学観光学部紀要

      Volume: 第6号 Pages: 51-64

    • Related Report
      2015 Research-status Report
  • [Presentation] 外国人観光客の観光動向と地方観光地におけるインバウンド観光振興 ―― 糸魚川における外国人対応の成果と課題2018

    • Author(s)
      本田量久
    • Organizer
      北海道開発協会助成研究会
    • Related Report
      2017 Annual Research Report
  • [Presentation] 観光接触場面におけるやさしい英語使用のすすめ2017

    • Author(s)
      藤田玲子
    • Organizer
      言語政策学会 第19回大会
    • Related Report
      2017 Annual Research Report
  • [Presentation] ローカル地域の国際観光地化に伴う英語コミュニケーション力の変化2017

    • Author(s)
      藤田玲子 デルガド ロドルフォ
    • Organizer
      日本観光研究学会第32回全国大会
    • Related Report
      2017 Annual Research Report
  • [Presentation] 外国人ネットワークを活かしたインバウンド観光振興策 ―― 糸魚川における言語対応と課題2017

    • Author(s)
      本田量久
    • Organizer
      日本観光研究学会 第32回全国大会
    • Related Report
      2017 Annual Research Report
  • [Presentation] The Renaissance of Creative Rural Communities2016

    • Author(s)
      Kazuhisa Honda
    • Organizer
      the 89th Annual Conference  of Japan Sociological Society
    • Place of Presentation
      Kyushu University
    • Year and Date
      2016-10-08
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Forum on English for Tourism in Japan: current issues and efforts:English communication needs in Japanese local destinations2016

    • Author(s)
      Reiko Fujita
    • Organizer
      8th International Conference on ESP Asia
    • Place of Presentation
      University of Electro-Communications
    • Year and Date
      2016-08-19
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] An Analysis of the English Communication Needs of tourism personnel in Japanese local destinations2016

    • Author(s)
      Reiko Fujita, Masako Terui, Tamao Araki, HIsasi Naito
    • Organizer
      CERLIS conference
    • Place of Presentation
      University of Bergamo
    • Year and Date
      2016-06-23
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] 新規国際観光地化に向かうローカルエリアの言語ニーズ調査2015

    • Author(s)
      藤田玲子
    • Organizer
      日本観光学会第108回全国大会
    • Place of Presentation
      プラムカルコア大宰府
    • Year and Date
      2015-11-28
    • Related Report
      2015 Research-status Report
  • [Book] やさしい日本語やさしい英語でおもてなし2018

    • Author(s)
      藤田玲子 加藤好崇
    • Publisher
      研究社
    • Related Report
      2017 Annual Research Report

URL: 

Published: 2015-04-16   Modified: 2019-03-29  

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