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Development of a tool to support the acquisition of competences required for the user survey

Research Project

Project/Area Number 15K16041
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeMulti-year Fund
Research Field Human interface and interaction
Research InstitutionTokyo Metropolitan University

Principal Investigator

HASHIZUME AYAKO  首都大学東京, システムデザイン研究科, 助教 (70634327)

Project Period (FY) 2015-04-01 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥4,030,000 (Direct Cost: ¥3,100,000、Indirect Cost: ¥930,000)
Fiscal Year 2017: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2016: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2015: ¥2,080,000 (Direct Cost: ¥1,600,000、Indirect Cost: ¥480,000)
Keywords人間中心設計 / ユーザ調査 / 上流工程 / インタビュー / 定性的調査 / 行動観察 / 利用状況 / コンピタンス
Outline of Final Research Achievements

To develop a product and service, which is attractive for a user, we should appropriately grasp and satisfy the user's needs. Based on the results of user surveys, we can understand and specify the context of use and user requirements in an upstream process of Human Centered Design (HCD).
Nevertheless, many user surveys are not conducted appropriately because the total number of experts for each user survey is small. In this case, problems arise such as the development of incompatible artifacts for user needs and inefficiencies. On the other hand, the techniques for learning the practical skills required for user surveys are still undeveloped. The competency required for conducting the user surveys has not been clarified.
In this study, I developed the education tools for teaching the practical skills of the user survey. I also investigated the competency required of interviewers to take part in and the conduct the user survey.

Report

(4 results)
  • 2017 Annual Research Report   Final Research Report ( PDF )
  • 2016 Research-status Report
  • 2015 Research-status Report
  • Research Products

    (16 results)

All 2018 2017 2016 2015

All Journal Article (5 results) (of which Peer Reviewed: 5 results) Presentation (9 results) (of which Int'l Joint Research: 8 results,  Invited: 1 results) Book (2 results)

  • [Journal Article] The Emotional Status Among Evacuees From Fukushima Nuclear Accident (1): Analysis of The Feelings of Information Shortage By Qualitative Approach2016

    • Author(s)
      Ayako Hashizume
    • Journal Title

      IOSR Journal of Humanities and Social Science, International Organization of Scientific Research

      Volume: 21(8) Issue: 08 Pages: 23-27

    • DOI

      10.9790/0837-2108112327

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] The Emotional Status among Evacuees from Fukushima Nuclear Accident (2): Evaluation of Tentative Theories2016

    • Author(s)
      Ayako Hashizume
    • Journal Title

      IOSR Journal of Humanities and Social Science, International Organization of Scientific Research

      Volume: 21(9) Issue: 09 Pages: 61-65

    • DOI

      10.9790/0837-2109046165

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] "UX Graph Tool" for Evaluating the User Satisfaction2016

    • Author(s)
      Ayako Hashizume and Masaaki Kurosu
    • Journal Title

      International Journal of Computer Science Issues

      Volume: 13(5) Pages: 86-93

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] Development of the Web Tool "Dynamic UX Graph" for Evaluating the UX2016

    • Author(s)
      Ayako Hashizume, Yuuki Ueno, Takeshi Tomida, Hirotoshi Suzuki and Masaaki Kurosu
    • Journal Title

      International Journal of Engineering Sciences & Management

      Volume: 6(3) Pages: 61-71

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] Development of Products and Services based on Kansei Engineering with Users’ Motivation2016

    • Author(s)
      Ayako Hashizume
    • Journal Title

      International Journal of Computer Science and Information Security

      Volume: 14(1) Pages: 147-152

    • Related Report
      2015 Research-status Report
    • Peer Reviewed
  • [Presentation] What Determines the Level of Satisfaction?2018

    • Author(s)
      M. Kurosu and A. Hashizume
    • Organizer
      KEER2018
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The Gender Difference of Impression Evaluation of Visual Images Among Young People2017

    • Author(s)
      A. Hashizume and M. Kurosu
    • Organizer
      HCII2018
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Comparison of UX Evaluation Methods That Measures the UX Over Time2017

    • Author(s)
      A. Hashizume, M. Kurosu and Y. Ueno
    • Organizer
      Italian SIGCHI
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] How Can We Get Qualified Interviewers in the Business Scene?: Education, Experience or Innateness2016

    • Author(s)
      Ayako Hashizume
    • Organizer
      Panel Discussion on Competence Model for Interviewers Working in Industry, 31st International Congress of Psychology 2016
    • Place of Presentation
      パシフィコ横浜 (神奈川県横浜市)
    • Year and Date
      2016-07-24
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research / Invited
  • [Presentation] "Kansei Engineering" as an Indigenous Research Field Originated in Japan2016

    • Author(s)
      Ayako Hashizume and Masaaki Kurosu
    • Organizer
      18th International Conference, HCI International 2016
    • Place of Presentation
      Toronto (Canada)
    • Year and Date
      2016-07-17
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Analysis of Factors Affecting Satisfaction of the Smartphone Application among the Elderly2016

    • Author(s)
      Ayako Hashizume and Shuwa Kido
    • Organizer
      International Symposium on Affective Science and Engineering 2016
    • Place of Presentation
      Tokyo, JAPAN
    • Year and Date
      2016-03-21
    • Related Report
      2015 Research-status Report
    • Int'l Joint Research
  • [Presentation] Web tool of the UX graph2016

    • Author(s)
      Ayako Hashizume, Yuuki Ueno, Takeshi Tomida, Hirotoshi Suzuki and Masaaki Kurosu
    • Organizer
      International Symposium on Affective Science and Engineering 2016
    • Place of Presentation
      Tokyo, JAPAN
    • Year and Date
      2016-03-21
    • Related Report
      2015 Research-status Report
    • Int'l Joint Research
  • [Presentation] UX 評価のための UX グラフツールの開発: 利用経験とその満足感の回顧的評価2016

    • Author(s)
      橋爪絢子,黒須正明
    • Organizer
      第 44 回あいまいと感性研究部会ワークショップ/感性フォーラム新宿2016, 日本感性工学会
    • Place of Presentation
      工学院大学 (東京都新宿区)
    • Related Report
      2016 Research-status Report
  • [Presentation] Analysis of Factors Influencing the Satisfaction of the Usability Evaluations in Smartphone Applications2015

    • Author(s)
      Ayako Hashizume and Shuwa Kido
    • Organizer
      17th International Conference on Human-Computer Interaction
    • Place of Presentation
      Los Angeles, USA
    • Year and Date
      2015-08-02
    • Related Report
      2015 Research-status Report
    • Int'l Joint Research
  • [Book] Cuteness Engineering: Designing Adorable Products and Services2017

    • Author(s)
      A. Marcus, M. Kurosu, X. Ma and A. Hashizume
    • Total Pages
      161
    • Publisher
      Springer
    • ISBN
      9783319619606
    • Related Report
      2017 Annual Research Report
  • [Book] 第5章 高齢者に使いやすい製品の開発事例:[2]高齢者の特性,利用状況に適合した携帯電話, 高齢者・アクティブシニアの本音・ニーズの発掘と製品開発の進め方2016

    • Author(s)
      橋爪絢子
    • Publisher
      技術情報協会
    • Related Report
      2015 Research-status Report

URL: 

Published: 2015-04-16   Modified: 2019-03-29  

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