Improving communication for an effective and safe patient handoff
Project/Area Number |
15K16291
|
Research Category |
Grant-in-Aid for Young Scientists (B)
|
Allocation Type | Multi-year Fund |
Research Field |
Social systems engineering/Safety system
|
Research Institution | Tokyo Institute of Technology |
Principal Investigator |
Gu Xiuzhu 東京工業大学, 工学院, 助教 (20632615)
|
Research Collaborator |
Itoh Kenji
Liu Hu-Chen
|
Project Period (FY) |
2015-04-01 – 2019-03-31
|
Project Status |
Completed (Fiscal Year 2018)
|
Budget Amount *help |
¥3,900,000 (Direct Cost: ¥3,000,000、Indirect Cost: ¥900,000)
Fiscal Year 2017: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2016: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2015: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
|
Keywords | Patient handoff / Patient safety / Communication / Taxonomy / Efficiency / Assessment |
Outline of Final Research Achievements |
This research project focused on factors leading to patient handoff failures such as insufficient communication and immature handoff system, and aimed at establishing a safe and effective organizational culture and handoff protocol. Various methods were applied in this project, e.g., questionnaire survey, interviews to professionals, incident report analysis by using self-developed handoff error taxonomy system. And the main outputs are as follows: (1) Characteristics of organizational climate surrounding patient handoff was explored for inter-department handoff (between departments or wards) in the hospital as well as nursing shift handoff. The current conditions and problems in handoffs were also clarified; (2) a standardized protocol was developed enabling effective handoffs via sufficient communications between sender, receiver and patient; (3) the effectiveness of the constructed protocol was verified after implementation by a tool designed for handoff quality assessment.
|
Academic Significance and Societal Importance of the Research Achievements |
Organizational climate surrounding patient handoff was explored and an handoff error taxonomy system was developed. More efficient and safer healthcare service will be achieved by reducing unnecessary treatments and medical errors, and higher healthcare provider and patient satisfaction is expected.
|
Report
(5 results)
Research Products
(19 results)