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Concept-Constructing of "Omotenashi" (Japanese Hospitality) and Method of Overseas Exports.

Research Project

Project/Area Number 15K17147
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeMulti-year Fund
Research Field Commerce
Research InstitutionRissho University

Principal Investigator

URANO HIROKO  立正大学, 経営学部, 准教授 (40585957)

Project Period (FY) 2015-04-01 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥3,380,000 (Direct Cost: ¥2,600,000、Indirect Cost: ¥780,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2016: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2015: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Keywordsおもてなし / ホスピタリティ / サービス / マーケティング / 海外展開
Outline of Final Research Achievements

In this research, I defined the concept of "Omotenashi"(-Japanese Hospitality) based on Japanese culture. And, I extracted and categorized factors that constitute "Omotenashi" by doing literature survey, interview survey to companies and questionnaire survey for consumers. In addition, I conducted case studies of Japanese companies operating overseas, and established a theoretical framework that forms the foundation of overseas expansion of "Omotenashi".

Report

(4 results)
  • 2017 Annual Research Report   Final Research Report ( PDF )
  • 2016 Research-status Report
  • 2015 Research-status Report
  • Research Products

    (10 results)

All 2018 2017 2016 2015

All Journal Article (9 results) (of which Acknowledgement Compliant: 2 results,  Peer Reviewed: 1 results) Book (1 results)

  • [Journal Article] 消費者ベースの「おもてなし」マーケティング戦略2018

    • Author(s)
      浦野寛子
    • Journal Title

      立正経営論集

      Volume: 50 Pages: 195-213

    • Related Report
      2017 Annual Research Report
  • [Journal Article] 中小企業における「おもてなし」経営2018

    • Author(s)
      浦野寛子・森義博
    • Journal Title

      商工金融

      Volume: 68 Pages: 22-37

    • Related Report
      2017 Annual Research Report
  • [Journal Article] 消費者視点の「おもてなし」コミュニケーション戦略(上)-「おもてなし」概念の構成要因2017

    • Author(s)
      浦野寛子・森義博
    • Journal Title

      日経広告研究所報

      Volume: 291 Pages: 10-17

    • NAID

      40021090829

    • Related Report
      2017 Annual Research Report
  • [Journal Article] 消費者視点の「おもてなし」コミュニケーション戦略(下)-「おもてなし」と広告2017

    • Author(s)
      浦野寛子・森義博
    • Journal Title

      日経広告研究所報

      Volume: 292 Pages: 48-55

    • NAID

      40021167231

    • Related Report
      2017 Annual Research Report
  • [Journal Article] 消費者視点の「おもてなし」コミュニケーション戦略(上) -「おもてなし」概念の構成要因-2017

    • Author(s)
      浦野寛子、森義博
    • Journal Title

      日経広告研究所報

      Volume: 291 Pages: 10-17

    • NAID

      40021090829

    • Related Report
      2016 Research-status Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] 「おもてなし」の海外移転に関する展望と課題 -加賀屋の事例考察から-2016

    • Author(s)
      浦野寛子
    • Journal Title

      立正経営論集

      Volume: 49 Pages: 55-72

    • NAID

      120006895580

    • Related Report
      2016 Research-status Report
    • Acknowledgement Compliant
  • [Journal Article] 産学交流研究プロジェクト -地域創生時代における産学連携の実態と可能性-2016

    • Author(s)
      藤井博義、松村洋平、吉田健太郎、浦野寛子、加藤吉則
    • Journal Title

      立正大学 産業経営研究所年報

      Volume: 34 Pages: 1-12

    • Related Report
      2016 Research-status Report
  • [Journal Article] 「おもてなし」概念の構築と海外移転に関する研究2016

    • Author(s)
      浦野寛子
    • Journal Title

      立正大学 産業経営研究所年報

      Volume: 34 Pages: 13-27

    • Related Report
      2016 Research-status Report
  • [Journal Article] 産学交流プロジェクト-中小企業における文系産学連携の可能性に関する研究-2015

    • Author(s)
      加藤吉則、松村洋平、吉田健太郎、浦野寛子、藤井博義
    • Journal Title

      立正大学産業経営研究所年報

      Volume: 33 Pages: 1-7

    • Related Report
      2015 Research-status Report
  • [Book] 経営学研究の新展開-共創時代の企業経営2018

    • Author(s)
      立正大学経営学部(編)
    • Total Pages
      229
    • Publisher
      中央経済社
    • ISBN
      9784502257711
    • Related Report
      2017 Annual Research Report

URL: 

Published: 2015-04-16   Modified: 2019-03-29  

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