• Search Research Projects
  • Search Researchers
  • How to Use
  1. Back to previous page

イスラム銀行の成功事例から、サービスデザイン原則を発見する

Research Project

Project/Area Number 16J04663
Research Category

Grant-in-Aid for JSPS Fellows

Allocation TypeSingle-year Grants
Section国内
Research Field Management
Research InstitutionJapan Advanced Institute of Science and Technology

Principal Investigator

JAVED Amna (2017)  北陸先端科学技術大学院大学, 知識科学研究科, 特別研究員(DC2)

JAVED AMNA (2016)  北陸先端科学技術大学院大学, 知識科学研究科, 特別研究員(DC2)

Project Period (FY) 2016-04-22 – 2018-03-31
Project Status Completed (Fiscal Year 2017)
Budget Amount *help
¥900,000 (Direct Cost: ¥900,000)
Fiscal Year 2017: ¥400,000 (Direct Cost: ¥400,000)
Fiscal Year 2016: ¥500,000 (Direct Cost: ¥500,000)
KeywordsIslamic banking / service design / Institution / value co-creation / value proposition / Governance / service design principle / institution
Outline of Annual Research Achievements

The emergence of Service Design has encouraged a wide range of design practices for manufacturing to service economy. This research explains the design principles and their practices that can be explained well by using essential concepts of SDL framework. And to explain the phenomenon a case study of Islamic banking and finance is selected. It has achieved a remarkable success as a modern service.
The focus of this research is to find out a set of design principles that is core of modern services prevailing in our society. The set of design principles will contribute to create future services which will be invented to satisfy our future needs.
Multiple case study approach was adopted in three different countries Pakistan, Malaysia and United Arab Emirates, because the implementation of financial services depends on the economic positions that are different in different countries. So service values can be different.
Research findings in Islamic banking show that 1. Islamic banks offer profit & loss sharing mechanism that ensures co-creation. And the backbone of the mechanism is contract-based projects that are regulated by sharia board that refers to a partnership approach 2. Governance is the key to success to ensure safe transactions that is similar to institution in SD-logic 3. Assurance mechanism from institutional dimension mainly offers value propositions to the parties who want to deal with Islamic banking and finance.

Research Progress Status

29年度が最終年度であるため、記入しない。

Strategy for Future Research Activity

29年度が最終年度であるため、記入しない。

Report

(2 results)
  • 2017 Annual Research Report
  • 2016 Annual Research Report
  • Research Products

    (5 results)

All 2017 2016

All Journal Article (2 results) (of which Int'l Joint Research: 1 results,  Peer Reviewed: 2 results,  Acknowledgement Compliant: 1 results) Presentation (3 results) (of which Int'l Joint Research: 3 results)

  • [Journal Article] Co-creation of Socio-economic Values in Islamic Banking Service: Case Study Research in Pakistan2016

    • Author(s)
      Amna Javed, Youji Kohda, Hisashi Masuda
    • Journal Title

      Journal of Creation Value

      Volume: 2-1 Issue: 1 Pages: 1-15

    • DOI

      10.1177/2394964315627252

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] Conceptualizing the Ontological framework for service dominant logic for Islamic banking and finance, Journal of Emerging Issues in Economics, Finance and Banking2016

    • Author(s)
      Javed, Amna., Othman, Roslina., Kohda, Youji
    • Journal Title

      Journal of Emerging Issues in Economics, Finance and Banking

      Volume: 5(1) Pages: 1776-1792

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Presentation] Examining the Structure of Emergent Value Propositions,2017

    • Author(s)
      Javed Amna, Kohda Youji
    • Organizer
      QUIS15: QUIS symposium, The 15th International Research Symposium on Service Excellence in Management
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Knowledge Science as the Core Logic of Resource Integration: An evolutionary view of value propositions in S-D logic2017

    • Author(s)
      Kohda Youji, Nguyen Hoang To Loan, Javed Amna
    • Organizer
      ICServ 2017: The 5th International Conference on Serviceology
    • Related Report
      2017 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Value Propositions for Cascading Service Transactions: A Case Study of Islamic Banking2016

    • Author(s)
      Javed, Amna., Kohda, Youji., Masuda, Hisashi
    • Organizer
      19th QMOD: Conference on Quality and Service Sciences ICQSS 2016
    • Place of Presentation
      Rome, Italy
    • Year and Date
      2016-09-21
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research

URL: 

Published: 2016-05-17   Modified: 2024-03-26  

Information User Guide FAQ News Terms of Use Attribution of KAKENHI

Powered by NII kakenhi