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How Employment Change Atypical and Employment is Gendered in Service Industries

Research Project

Project/Area Number 16K02031
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Gender
Research InstitutionSaitama University

Principal Investigator

KANAI Kaoru  埼玉大学, 人文社会科学研究科, 准教授 (70511442)

Project Period (FY) 2016-04-01 – 2020-03-31
Project Status Completed (Fiscal Year 2019)
Budget Amount *help
¥4,160,000 (Direct Cost: ¥3,200,000、Indirect Cost: ¥960,000)
Fiscal Year 2019: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2018: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2016: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Keywordsジェンダー / 生命保険 / 営業職 / 顧客 / 接客サービス労働 / 生命保険営業職 / サービス労働 / 自営的雇用 / 歩合給 / 生活 / 3極関係 / サービス業 / 労使関係 / 非典型雇用
Outline of Final Research Achievements

I study on how employment change atypical and employment is gendered in service industries. In a lot of work in service industries, there is direct contact with the customer. Customers become an important part of the social relation of the workplace. So employment in service industries is likely to have three ways relationship of management-workers-customers. These attributes make unique feature of employment in service industry.Employer try to manage and train workers by using worker's customer-oriented mind. Ultimately employer try to use workers'self-management.As service can't separate person who produce the service, employer try to hire the person who already have gender and race and age and sexuality and ethnicity appropriate to their services. It is important employer decide what is appropriate to their service. Employer try to manage worker’s personality and mind and aesthetic. In this way, Employment tend to be more gendered in service industries than manufacturing.

Academic Significance and Societal Importance of the Research Achievements

従来、労使関係という労働者と使用者の交渉により説明されてきた雇用のあり方や労働者の労働条件について、顧客というアクターを入れた上で、その管理者、労働者、顧客の3極のジェンダーによって働く場の権力関係がいかに変化しうるのか、それによって労働者のストレス、労働時間、労働密度、付加的な仕事がどのようにあらわれるのかを明らかにした。これらのアクター間の関係や取組みがその雇用のあり方を決定する一方、ジェンダー化を促す要因にもなっている。

Report

(5 results)
  • 2019 Annual Research Report   Final Research Report ( PDF )
  • 2018 Research-status Report
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (25 results)

All 2020 2019 2018 2017 2016

All Journal Article (13 results) (of which Open Access: 4 results) Presentation (11 results) (of which Int'l Joint Research: 5 results,  Invited: 2 results) Book (1 results)

  • [Journal Article] 同一労働同一賃金への労働組合の取組みと課題2020

    • Author(s)
      金井郁
    • Journal Title

      労働調査

      Volume: 593

    • Related Report
      2019 Annual Research Report
  • [Journal Article] スーパーマーケット企業における「働き方改革」の展開―パートタイマーの主体性に着目して2019

    • Author(s)
      金井郁
    • Journal Title

      フェミニスト経済学会誌

      Volume: 第4巻 Pages: 3-24

    • Related Report
      2019 Annual Research Report
  • [Journal Article] ジェンダー視点から見た働き方改革―同一労働同一賃金の課題2019

    • Author(s)
      金井郁
    • Journal Title

      JP総研research

      Volume: 48号 Pages: 14-21

    • Related Report
      2019 Annual Research Report
  • [Journal Article] 産別組織における働き方改革の展開2018

    • Author(s)
      金井郁
    • Journal Title

      Int'lecowk:国際経済労働研究

      Volume: 1083

    • Related Report
      2018 Research-status Report
    • Open Access
  • [Journal Article] 歩合給における生活の検討とジェンダー:生命保険営業職を事例に2018

    • Author(s)
      金井郁
    • Journal Title

      大原社会問題研究所雑誌

      Volume: 721

    • Related Report
      2018 Research-status Report
    • Open Access
  • [Journal Article] パートタイマーの賃金を考える―雇用管理区分間の処遇格差をめぐる現状と対応施策をめぐって2018

    • Author(s)
      金井郁
    • Journal Title

      生活協同組合研究

      Volume: 514

    • Related Report
      2018 Research-status Report
  • [Journal Article] 『福井モデル』の中での生活と労働-ジェンダーインパクトの違いに着目して2018

    • Author(s)
      金井郁
    • Journal Title

      社会政策

      Volume: 第10巻2号

    • NAID

      130007932056

    • Related Report
      2018 Research-status Report
  • [Journal Article] 労働分野のジェンダー・ギャップは是正されるのか?固定化されるのか?2018

    • Author(s)
      金井郁
    • Journal Title

      女たちの21世紀

      Volume: 96

    • Related Report
      2018 Research-status Report
  • [Journal Article] 女性の昇進をめぐる意識とマネジメント : 雇用管理体系とジェンダー2017

    • Author(s)
      金井郁
    • Journal Title

      大原社会問題研究所雑誌

      Volume: 704 Pages: 18-36

    • Related Report
      2017 Research-status Report
    • Open Access
  • [Journal Article] ヤマト運輸労組の労働時間をめぐる2017年春闘の意義を考える2017

    • Author(s)
      金井郁
    • Journal Title

      Int'lecowk:国際経済労働研究

      Volume: 1073 Pages: 7-13

    • Related Report
      2017 Research-status Report
  • [Journal Article] ‘The MHLW’s Policy of “Diverse Regular Employees” and its Impact on Female Employment2016

    • Author(s)
      KANAI Kaoru
    • Journal Title

      Japan Labor Review

      Volume: No50

    • Related Report
      2016 Research-status Report
    • Open Access
  • [Journal Article] 春闘における非典型雇用組合員と組合活動2016

    • Author(s)
      金井郁
    • Journal Title

      『Int'lecowk:国際経済労働研究』

      Volume: 71(9)

    • Related Report
      2016 Research-status Report
  • [Journal Article] 女性活躍推進法における企業行動 : 生命保険会社9社を事例に2016

    • Author(s)
      金井郁
    • Journal Title

      日本労働社会学会年報

      Volume: 27号

    • Related Report
      2016 Research-status Report
  • [Presentation] ジェンダー化された雇用・営業戦略と顧客ケア-外資系生命保険会社と伝統的生命保険会社の比較研究2019

    • Author(s)
      金井郁・申琪榮
    • Organizer
      社会政策学会
    • Related Report
      2019 Annual Research Report
  • [Presentation] Employment Management System Barriers to Women’s Leadership in Japan2019

    • Author(s)
      Kaoru KANAI
    • Organizer
      5th CAAWS2019 Asian Association of Women’s Studies
    • Related Report
      2019 Annual Research Report
    • Int'l Joint Research
  • [Presentation] チェーンストアにおける働き方改革の展開―非正社員とジェンダーへのインパクトに着目して2018

    • Author(s)
      金井郁
    • Organizer
      日本フェミニスト経済学会
    • Related Report
      2018 Research-status Report
    • Invited
  • [Presentation] Feminization of Life insurance and Women’s Survival Strategy in Japan and Korea2018

    • Author(s)
      Kaoru KANAI, Ki-young Shin
    • Organizer
      World Social Science Forum
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] 共通論題コメンテーター『アベノミクスのジェンダー分析』2017

    • Author(s)
      金井郁
    • Organizer
      日本フェミニスト経済学会
    • Related Report
      2017 Research-status Report
    • Invited
  • [Presentation] ‘Gendered Structure of Family Finance and Women’s Survival Strategy: A Comparative Case Study of Life-insurance in Japan and South Korea’2017

    • Author(s)
      Kaoru KANAI, Ki-young Shin
    • Organizer
      26th IAFFE Annual Conference
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] ‘For Better or Worse?: Women's Employment in Life Insurance Industry under the Abe's Womanomics2017

    • Author(s)
      Kaoru KANAI
    • Organizer
      15th International Conference of the European Association for Japanese Studies(EAJS)
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] 『福井モデル』の中での女性労働2017

    • Author(s)
      金井郁
    • Organizer
      社会政策学会
    • Related Report
      2017 Research-status Report
  • [Presentation] 歩合給における生活の検討とジェンダー-生命保険営業職を事例に2017

    • Author(s)
      金井郁
    • Organizer
      社会政策学会
    • Related Report
      2017 Research-status Report
  • [Presentation] アベノミクスにおける女性活用政策と女性雇用へのインパクト2016

    • Author(s)
      金井郁
    • Organizer
      東アジア日本研究者協議会第1回国際学術大会
    • Place of Presentation
      シェラトングランド仁川ホテル(韓国 仁川)
    • Year and Date
      2016-11-30
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] 書評分科会・大槻奈巳『職務格差』2016

    • Author(s)
      金井郁
    • Organizer
      社会政策学会
    • Place of Presentation
      同志社大学(京都府 京都市)
    • Year and Date
      2016-10-15
    • Related Report
      2016 Research-status Report
  • [Book] 検証・新しいセーフティネット―生活困窮者自立支援制度と埼玉県アスポート事業の挑戦2019

    • Author(s)
      金井郁・四方理人
    • Total Pages
      264
    • Publisher
      新泉社
    • Related Report
      2019 Annual Research Report

URL: 

Published: 2016-04-21   Modified: 2021-02-19  

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