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Toward Business-IT Alignment Modeling : Structure of Trust in Organizations

Research Project

Project/Area Number 16K03819
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Management
Research InstitutionSenshu University

Principal Investigator

IIZUKA Kayo  専修大学, ネットワーク情報学部, 教授 (80433861)

Co-Investigator(Kenkyū-buntansha) 末松 千尋  京都大学, 経営管理研究部, 教授 (80335231)
Project Period (FY) 2016-04-01 – 2021-03-31
Project Status Completed (Fiscal Year 2020)
Budget Amount *help
¥3,380,000 (Direct Cost: ¥2,600,000、Indirect Cost: ¥780,000)
Fiscal Year 2019: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2018: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2016: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000)
KeywordsIT導入 / 業務改革 / 成功要因 / 組織構造 / 信頼構造 / 心理的契約 / 信頼構造モデル / マルチエージェントシミュレーション / 組織間調整 / IT-経営整合モデル / IT投資効果
Outline of Final Research Achievements

The purpose of this study is to identify the success factors of business information system implementation enforce with business process transformation (BPT) from the viewpoint of trust structures between organizations, throughout the scene of decision making and execution. From the research result, organization patterns seemed to be related to the structure of trust. Psychological contract models were adapted to the business process transformation project issues. There was a positive relationship between the work psychological contract which is the psychological contract of usual working environment and the BPT psychological contract, and the BPT psychological contract has a positive impact on BPT effectiveness. However, in the analysis results, the direct relationship between the work psychological contract and the BPT effect was not significant, though there was the indirect relationship. This result shows that work psychological contract is also important for BPT success.

Academic Significance and Societal Importance of the Research Achievements

本研究では、業務改革を成功に導く要因の一つとして信頼の構造に着目し、心理的契約を用いた構造の分析を行った。日本におけるITの生産性寄与が欧米諸国に比べて低いという問題について、IT導入方法論だけでは解決できない問題に組織の面からアプローチしたことで得られた成果であると考えられる。

Report

(6 results)
  • 2020 Annual Research Report   Final Research Report ( PDF )
  • 2019 Research-status Report
  • 2018 Research-status Report
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (7 results)

All 2021 2020 2019 2018 2017

All Journal Article (2 results) (of which Peer Reviewed: 2 results) Presentation (5 results) (of which Int'l Joint Research: 4 results)

  • [Journal Article] Psychological Contracts in Business Process Transformation Effect: Structure of Psychological Contracts2021

    • Author(s)
      Kayo Iizuka and Chihiro Suematsu
    • Journal Title

      Proceedings of 23rd International Conference on Enterprise Information System (ICEIS 2021)

      Volume: 1 Pages: 429-435

    • DOI

      10.5220/0010526304290435

    • Related Report
      2020 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Enablers of Business Process Transformation Success in Japan: How Super-ordinate Groups Achieve Effectiveness?2018

    • Author(s)
      Kayo Iizuka and Chihiro Suematsu
    • Journal Title

      BUSTECH 2018 : The Eighth International Conference on Business Intelligence and Technology

      Volume: 1 Pages: 14-20

    • Related Report
      2017 Research-status Report
    • Peer Reviewed
  • [Presentation] Improving Business Process Transformation Effect: From the Perspective of Motivation Structure2020

    • Author(s)
      Kayo Iizuka and Chihiro Suematsu
    • Organizer
      Asia-Pacific Conference on Business and Social Science (APCBSS)2020
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] Effect of Psychological Contract in Business Process Transformation2019

    • Author(s)
      Kayo Iizuka and Chihiro Suematsu
    • Organizer
      The 7th International Conference on Business and Social Science (ICBASS2019)
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] Analysis of Psychological Contract Effectiveness in Business Process Transformation2019

    • Author(s)
      Kayo Iizuka and Chihiro Suematsu
    • Organizer
      8th International Conference on Social Science and Humanity (ICSSH 2019)
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] Structure of the Trust: Seeking the Real Effectiveness of Business Process Transformation Project2017

    • Author(s)
      Kayo Iizuka and Chihiro Suematsu
    • Organizer
      The International Social Sciences & Technology Conference
    • Place of Presentation
      大阪
    • Year and Date
      2017-03-24
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] 日本における情報システムの業務効率化貢献度に関する考察2017

    • Author(s)
      飯塚佳代・末松千尋
    • Organizer
      情報処理学会 第141回情報システムと社会環境研究発表会
    • Related Report
      2017 Research-status Report

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Published: 2016-04-21   Modified: 2022-01-27  

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