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Elucidation of consumers' purchase behavior process by empirical analysis

Research Project

Project/Area Number 16K03944
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Commerce
Research InstitutionChuo University

Principal Investigator

NAMATAME Takashi  中央大学, 理工学部, 教授 (10318222)

Project Period (FY) 2016-04-01 – 2019-03-31
Project Status Completed (Fiscal Year 2018)
Budget Amount *help
¥3,510,000 (Direct Cost: ¥2,700,000、Indirect Cost: ¥810,000)
Fiscal Year 2018: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2016: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Keywords消費者行動 / プロモーション / 機械学習 / 統計的方法 / データマイニング / 多変量解析 / マーケティング / モデル分析 / 定量データ / 分析モデル / 商学
Outline of Final Research Achievements

In this study, we tried to clarify the consumer's purchase behavior process using real purchase record data of various types of business. We analyzed both EC sites and actual stores, and both product sales and service provision. As the research results, it was found that frequent promotion which is done the current situation is not always effective on EC site. Daily visitor behavior in the actual store is considerably different depending on exogenous factors as well. From analysis methods view, while machine learning and deep learning methods can be expected from the viewpoint of accuracy improvement, however, it was also found that there is still room for consideration in calculation time and modeling.

Academic Significance and Societal Importance of the Research Achievements

本研究の学術的意義としては,分野横断的な研究により,マーケティングという同じ立場であっても,対象によって消費者行動が異なることを示すことができた.消費者の多様化が進んでいるといわれているが,その多様化が意味するところの一端を解明できたと考える.
また,社会的意義としては,企業や組織が消費者や顧客により良いサービスを提供するうえで,消費者理解を進めることでより効果的,効率的なアプローチができると考える.

Report

(4 results)
  • 2018 Annual Research Report   Final Research Report ( PDF )
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (36 results)

All 2018 2017 2016

All Journal Article (16 results) (of which Peer Reviewed: 16 results,  Open Access: 2 results,  Acknowledgement Compliant: 2 results) Presentation (20 results) (of which Int'l Joint Research: 13 results)

  • [Journal Article] Proposal of Learning Support SNS Utilizing Gamification2018

    • Author(s)
      S. Usami, K. Otake and T. Namatame
    • Journal Title

      Social Computing and Social Media. Technologies and Analytics

      Volume: LNSC 10913 Pages: 114-125

    • DOI

      10.1007/978-3-319-91485-5_8

    • ISBN
      9783319914848, 9783319914855
    • Related Report
      2018 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Evaluation of Network Structure Using Similarity of Posts on Twitter2018

    • Author(s)
      Sato Yusuke, Otake Kohei and Namatame Takashi
    • Journal Title

      Lecture Notes in Computer Science, Social Computing and Social Media, Technologies and Analytics

      Volume: 10914 Pages: 315-329

    • DOI

      10.1007/978-3-319-91485-5_24

    • ISBN
      9783319914848, 9783319914855
    • Related Report
      2018 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Evaluation of Store Layout Using Eye Tracking Data in Fashion Brand Store2018

    • Author(s)
      Saijo Naoya, Tosu Taiki, Morimura Kei, Otake Kohei and Namatame Takashi
    • Journal Title

      Lecture Notes in Computer Science,Social Computing and Social Media, User Experience and Behavior

      Volume: 10913 Pages: 131-145

    • DOI

      10.1007/978-3-319-91521-0_11

    • ISBN
      9783319915203, 9783319915210
    • Related Report
      2018 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Twitter 上のバースト現象とコンテンツとの関係分析 ―テレビドラマを例として―2018

    • Author(s)
      佐藤由将,大竹恒平,生田目崇
    • Journal Title

      日本ソーシャルデータサイエンス学会論文誌

      Volume: 2 Pages: 32-38

    • Related Report
      2017 Research-status Report
    • Peer Reviewed / Open Access
  • [Journal Article] Competitive Advantages Of Hair Salons In Japan For Foreign Residents2017

    • Author(s)
      N. Suyama and T. Namatame
    • Journal Title

      Proceedings of the 18th Asia Pacific Industrial Engineering and Management System Conference

      Volume: None

    • Related Report
      2017 Research-status Report
    • Peer Reviewed
  • [Journal Article] EVALUATION OF PURCHASING BEHAVIOR CONSIDERING CUSTOMER'S VARIOUS SEARCHING BEHAVIOR ON EC SITE2017

    • Author(s)
      Oikawa Hiroyuki、Otake Kohei、Namatame Takashi
    • Journal Title

      International Journal of Strategic Management

      Volume: 17 Issue: 3 Pages: 5-14

    • DOI

      10.18374/ijsm-17-3.1

    • Related Report
      2017 Research-status Report
    • Peer Reviewed
  • [Journal Article] A STUDY ON PREDICTING BROWSING AND PURCHASING ITEM USING EXPLORATORY BEHAVIOR AT EC SITE2017

    • Author(s)
      Hashimoto Ko、Otake Kohei、Namatame Takashi
    • Journal Title

      Journal of International Management Studies

      Volume: 17 Issue: 3 Pages: 41-48

    • DOI

      10.18374/jims-17-3.3

    • Related Report
      2017 Research-status Report
    • Peer Reviewed
  • [Journal Article] ANALYSIS OF THE DIFFUSION PHENOMENON OF THE TOPIC ON SOCIAL MEDIA ? CASE STUDY OF JAPANESE TELEVISION DRAMA ?2017

    • Author(s)
      Sato Yusuke、Otake Kohei、Namatame Takashi
    • Journal Title

      Review of Business Research

      Volume: 17 Issue: 4 Pages: 45-54

    • DOI

      10.18374/rbr-17-4.6

    • Related Report
      2017 Research-status Report
    • Peer Reviewed
  • [Journal Article] Proposal for a Visualization System of Purchase Relationship Using ID-POS Data2017

    • Author(s)
      Hashimoto Ko、Otake Kohei、Namatame Takashi
    • Journal Title

      Advances in Science, Technology and Engineering Systems Journal

      Volume: 2 Issue: 3 Pages: 1290-1297

    • DOI

      10.25046/aj0203163

    • Related Report
      2017 Research-status Report
    • Peer Reviewed / Open Access
  • [Journal Article] Analysis of Impacts on the Purchasing Behavior Using Information on Social Networking Services2016

    • Author(s)
      K. Otake and T. Namatame
    • Journal Title

      Proceedings of the 17th Asia Pacific Industrial Engineering and Management Systems

      Volume: -

    • Related Report
      2016 Research-status Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] Empirical Study of Indecision Behavior in Customer’s Purchase Process using EC Data2016

    • Author(s)
      T. Namatame and T. Tabata
    • Journal Title

      Proceedings of the 17th Asia Pacific Industrial Engineering and Management Systems

      Volume: -

    • Related Report
      2016 Research-status Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] Competitive Advantages of Hair Salon Business Influencing on Consumer Behavior2016

    • Author(s)
      N. Suyama and T. Namatame
    • Journal Title

      Proceedings of the 17th Asia Pacific Industrial Engineering and Management Systems

      Volume: -

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] Proposal of the Visualization System of Simultaneous Purchasing Relation using POS Data with the ID of the Supermarket2016

    • Author(s)
      K. Hashimoto, K. Otake and T. Namatame
    • Journal Title

      Proceedings of Future Technologies Conference 2016

      Volume: - Pages: 610-615

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] Loyal Customer Discriminant Model using Customer Features on EC Site2016

    • Author(s)
      H. Oikawa, K. Otake and T. Namatame
    • Journal Title

      Proceedings of Future Technologies Conference 2016

      Volume: - Pages: 285-292

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] Proposal of the Review Recommendation System using the Concurrent Network2016

    • Author(s)
      R. Shiraishi, K. Otake and T. Namatame
    • Journal Title

      Proceedings of Future Technologies Conference 2016

      Volume: - Pages: 616-621

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Journal Article] A Study of Recommendation Considering Cancellation2016

    • Author(s)
      Y. Kato, K. Otake and T. Namatame
    • Journal Title

      Proceedings of Future Technologies Conference 2016

      Volume: - Pages: 274-280

    • Related Report
      2016 Research-status Report
    • Peer Reviewed
  • [Presentation] Evaluation of Store Layout Using Eye Tracking Data in Fashion Brand Store2018

    • Author(s)
      N. Saijo, T. Tosu, K. Morimura, K. Otake and T. Namatame
    • Organizer
      HCI International 2018
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Evaluation of Network Structure Using Similarity of Posts on Twitter2018

    • Author(s)
      Y. Sato, K. Otake and T. Namatame
    • Organizer
      HCI International 2018
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Proposal of Learning Support SNS Utilizing Gamification2018

    • Author(s)
      S. Usami, K. Otake and T. Namatame
    • Organizer
      HCI International 2018
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 顧客の利便性を考慮したヘアサロンスタイリストの店舗再配置2018

    • Author(s)
      宇佐美俊,西條直哉,佐藤由将,橋本鴻,大竹恒平,生田目崇
    • Organizer
      日本オペレーションズ・リサーチ学会2018年秋季研究発表会
    • Related Report
      2018 Annual Research Report
  • [Presentation] ファッションチェーン店におけるセール時期外のニーズに即した顧客分布と特徴分析2018

    • Author(s)
      斉藤慎太郎,大竹恒平,生田目崇
    • Organizer
      日本オペレーションズ・リサーチ学会2018年秋季研究発表会
    • Related Report
      2018 Annual Research Report
  • [Presentation] A Study on Predicting Browsing and Purchasing Item using Exploratory Behavior at EC Site2017

    • Author(s)
      K. Hashimoto, K. Otake and T. Namatame
    • Organizer
      International Academic of Business and Economics 2017
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] A Study on Predicting Browsing and Purchasing Item using Exploratory Behavior at EC Site2017

    • Author(s)
      H. Oikawa, K. Otake and T. Namatame
    • Organizer
      International Academic of Business and Economics 2017
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] Analysis of the Diffusion Phenomenon of the Topic on Social Media -Case Study of Japanese Television Drama-2017

    • Author(s)
      Y. Sato, K. Otake and T. Namatame
    • Organizer
      International Academic of Business and Economics 2017
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] ライフスタイルを考慮したECサイトにおけるリピート購買分析2017

    • Author(s)
      深野剛正,和田昌樹,大竹恒平,生田目崇
    • Organizer
      日本オペレーションズ・リサーチ学会
    • Related Report
      2017 Research-status Report
  • [Presentation] Analysis of Trade Area for Retail Industry Store Using Consumer Purchase Record2017

    • Author(s)
      S. Iwasaki, K. Hashimoto, K. Otake and T. Namatame
    • Organizer
      HCI International 2017
    • Related Report
      2017 Research-status Report
  • [Presentation] Analysis of Cancellation Factors Based on the Characteristics of Golf Courses in Reservation Sites2017

    • Author(s)
      N. Saijo, K. Otake and T. Namatame
    • Organizer
      HCI International 2017
    • Related Report
      2017 Research-status Report
  • [Presentation] Analysis of the Characteristics of Repeat Customer in a Golf EC Site2017

    • Author(s)
      Y. Sato, K. Otake and T. Namatame
    • Organizer
      HCI International 2017
    • Related Report
      2017 Research-status Report
  • [Presentation] Valuation of Customer and Purchase Behavior of a Supermarket Chain Using ID-POS and Store Causal Data2017

    • Author(s)
      S. Usami, K. Otake and T. Namatame
    • Organizer
      HCI International 2017
    • Related Report
      2017 Research-status Report
  • [Presentation] Competitive Advantages of Hair Salon Business Influencing on Consumer Behavior2016

    • Author(s)
      N. Suyama and T. Namatame
    • Organizer
      The 17th Asia Pacific Industrial Engineering and Management Systems
    • Place of Presentation
      台北,台湾
    • Year and Date
      2016-12-07
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Empirical Study of Indecision Behavior in Customer’s Purchase Process using EC Data2016

    • Author(s)
      T. Namatame and T. Tabata
    • Organizer
      The 17th Asia Pacific Industrial Engineering and Management Systems
    • Place of Presentation
      台北,台湾
    • Year and Date
      2016-12-07
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Analysis of Impacts on the Purchasing Behavior Using Information on Social Networking Services2016

    • Author(s)
      K. Otake and T. Namatame
    • Organizer
      The 17th Asia Pacific Industrial Engineering and Management Systems
    • Place of Presentation
      台北,台湾
    • Year and Date
      2016-12-07
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] A Study of Recommendation Considering Cancellation2016

    • Author(s)
      Y. Kato, K. Otake and T. Namatame
    • Organizer
      Future Technologies Conference 2016
    • Place of Presentation
      San Francisco, USA
    • Year and Date
      2016-12-06
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Proposal of the Review Recommendation System using the Concurrent Network2016

    • Author(s)
      R. Shiraishi, K. Otake and T. Namatame
    • Organizer
      Future Technologies Conference 2016
    • Place of Presentation
      San Francisco, USA
    • Year and Date
      2016-12-06
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Loyal Customer Discriminant Model using Customer Features on EC Site2016

    • Author(s)
      H. Oikawa, K. Otake and T. Namatame
    • Organizer
      Future Technologies Conference 2016
    • Place of Presentation
      San Francisco, USA
    • Year and Date
      2016-12-06
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research
  • [Presentation] Proposal of the Visualization System of Simultaneous Purchasing Relation using POS Data with the ID of the Supermarket2016

    • Author(s)
      K. Hashimoto, K. Otake and T. Namatame
    • Organizer
      Future Technologies Conference 2016
    • Place of Presentation
      San Francisco, USA
    • Year and Date
      2016-12-06
    • Related Report
      2016 Research-status Report
    • Int'l Joint Research

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Published: 2016-04-21   Modified: 2020-03-30  

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