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Survey research on patient satisfaction and nurse's job satisfaction by PNS and other nursing delivery system

Research Project

Project/Area Number 16K11985
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Fundamental nursing
Research InstitutionUniversity of Fukui

Principal Investigator

Emori Naomi  福井大学, 学術研究院医学系部門(附属病院部), 看護師 (50574894)

Co-Investigator(Kenkyū-buntansha) 村田 美穂  福井大学, 学術研究院医学系部門(附属病院部), 看護師 (60771649)
Project Period (FY) 2016-04-01 – 2019-03-31
Project Status Completed (Fiscal Year 2018)
Budget Amount *help
¥4,680,000 (Direct Cost: ¥3,600,000、Indirect Cost: ¥1,080,000)
Fiscal Year 2018: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2016: ¥2,340,000 (Direct Cost: ¥1,800,000、Indirect Cost: ¥540,000)
KeywordsPNS / 患者満足度 / 職務満足度 / 看護提供方式 / 医療安全 / PNS
Outline of Final Research Achievements

The purpose of this study is to examine the nursing delivery system PNS that both patients and nurses are satisfied with. The survey targets are hospitals that have introduced the new nursing delivery system PNS. Surveys of patient satisfaction, nurses'job satisfaction, PNS related items, and incidents were conducted over time. One year after the introduction of PNS, nurses' job satisfaction overall decreased, and "salary" significantly decreased. It is suggested that PNS's feature of “Nursing with two nurses” will establish nurses' job satisfaction and patient satisfaction more than primary nursing, and decrease nurse's serious incidents.

Academic Significance and Societal Importance of the Research Achievements

超高齢少子社会を迎えるにあたり、「ワークライフバランス」に基づく看護師の確保は必要不可欠である。しかし、急性期病院で働く看護師の職場環境は、3K、5Kと言われ、看護師の離職率が高い現状にある。本研究の成果として、PNSの特徴である「看護師2人で行う」ことが、看護師の職務満足度と患者満足度を高め、看護師の重大なインシデントの減少につながること示唆された。即ち、PNSが看護師の職場環境を、これまでよりも安全で、看護師のライフイベントに応じた「多様な勤務形態(働き方)」が可能な、働き続けやすく、かつ、働きがいのある職場に変革する可能性が示唆されたことは、社会的意義があるといえる。

Report

(4 results)
  • 2018 Annual Research Report   Final Research Report ( PDF )
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (9 results)

All 2018 2017 2016

All Journal Article (2 results) (of which Peer Reviewed: 2 results) Presentation (7 results) (of which Int'l Joint Research: 2 results)

  • [Journal Article] 看護師の職務満足度調査 新看護提供方式「Partnership Nursing System」導入前後の変化2018

    • Author(s)
      村田 美穂, 江守 直美
    • Journal Title

      日本看護学会論文集(看護管理)

      Volume: 48 Pages: 313-316

    • NAID

      40021558957

    • Related Report
      2018 Annual Research Report
    • Peer Reviewed
  • [Journal Article] 看護師の職務満足度調査ー新看護提供方式「Partnership Nursing System」導入前後の変化ー2018

    • Author(s)
      村田美穂、江守直美
    • Journal Title

      日本看護学会論文集 看護管理

      Volume: 48 Pages: 313-312

    • NAID

      40021558957

    • Related Report
      2017 Research-status Report
    • Peer Reviewed
  • [Presentation] 新看護提供方式PNS導入後の安全面の変化 -看護師のオカレンスと職務満足度、患者満足度の経年時変化の比較より-2018

    • Author(s)
      江守直美,村田美穂
    • Organizer
      第13回(平成30年度)医療の質・安全学会学術集会
    • Related Report
      2018 Annual Research Report
  • [Presentation] Influence of our new nursing system called the Partnership Nursing System: PNS on medical safety and Japanese nurses’ job satisfactions2018

    • Author(s)
      Naomi Emori
    • Organizer
      7th World Congress of Clinical Safety (7WCCS)
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 看護師の職務満足度調査ー新看護提供方式「PNS」導入前後の変化ー2017

    • Author(s)
      村田美穂 , 江守直美
    • Organizer
      第 48 回日本看護学会―看護管理―学術集会
    • Related Report
      2017 Research-status Report
  • [Presentation] 新看護提供方式「PNS」導入前後の看護師の職務満足度の評価2017

    • Author(s)
      江守直美 , 村田美穂
    • Organizer
      第回日本看護管理学会学術集会
    • Related Report
      2017 Research-status Report
  • [Presentation] Influence of our new nursing system called the Partnership Nursing System: PNS on medical safety and patient’s satisfactions.2017

    • Author(s)
      Naomi Emori , Miho Murata , Yukie Takayama , Kumiko Asakawa , Kazue Suwa , Tomoko Hasegawa
    • Organizer
      International Association of Risk Management in Medicine (IARMM):6th World Congress of Clinical Safety
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] 看護に関する患者満足度調査―PNSの患者満足度への影響 第2報―2016

    • Author(s)
      村田美穂
    • Organizer
      第47回日本看護学会看護管理学術集会
    • Place of Presentation
      金沢市(石川県立音楽堂、ホテル日航金沢、金沢市アートホール )
    • Year and Date
      2016-09-27
    • Related Report
      2016 Research-status Report
  • [Presentation] 新看護提供方式「PNS」導入後の看護に対する経年時患者満足度評価2016

    • Author(s)
      江守直美,村田美穂
    • Organizer
      第20回日本看護管理学会学術集会
    • Place of Presentation
      横浜市(パシフィコ横浜)
    • Year and Date
      2016-08-19
    • Related Report
      2016 Research-status Report

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Published: 2016-04-21   Modified: 2020-03-30  

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