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Objective evaluation of communication skills in medical interview

Research Project

Project/Area Number 16K15312
Research Category

Grant-in-Aid for Challenging Exploratory Research

Allocation TypeMulti-year Fund
Research Field Medical sociology
Research InstitutionKansai Medical University

Principal Investigator

ABE Tetsuya  関西医科大学, 医学部, 准教授 (20411506)

Co-Investigator(Kenkyū-buntansha) 西山 順滋  関西医科大学, 医学部, 講師 (60368248)
Research Collaborator KUSHIDA shuya  
KAWASHIMA michie  
Project Period (FY) 2016-04-01 – 2019-03-31
Project Status Completed (Fiscal Year 2018)
Budget Amount *help
¥3,510,000 (Direct Cost: ¥2,700,000、Indirect Cost: ¥810,000)
Fiscal Year 2018: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2017: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2016: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Keywords会話分析 / 医療面接 / 開放型質問 / 閉鎖型質問 / 共感 / 質的研究 / 客観的臨床能力試験
Outline of Final Research Achievements

To evaluate empathy objectively in medical interview, we applied conversation analysis to video-recorded medical consultations data in the department of general medicine in the university-based hospital.
In the opening phase, empathic attitudes are also useful for doctors to grasp patients chief complaints, and it is strongly recommended to use open-ended questions to start history-taking. However, open-ended questions occupied less than 40% in the setting that doctors look at the interview sheets patients filled out before their consultations. The question design can make it feel difficulty for both doctors and patients how to share the patients' complaints because it implies the stance that the doctors are ignorant of what the patients have written in the interview sheets.

Academic Significance and Societal Importance of the Research Achievements

診療場面でのコミュニケーション技法のマニュアル化には、過度な単純化による弊害があり得る。問診開始時には患者の自由な発言を促すための開放型質問が推奨されるが、このような定型的フレーズは状況に応じて異なる意味を持つことが、実際の会話の詳細な観察から客観的に確認された。今後は医療者と患者の相互行為パターンを把握することによって、その多様性に対応したコミュニケーション教育が展開可能になると考える。

Report

(4 results)
  • 2018 Annual Research Report   Final Research Report ( PDF )
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (12 results)

All 2018 2017 2016

All Journal Article (1 results) Presentation (10 results) (of which Int'l Joint Research: 4 results,  Invited: 2 results) Book (1 results)

  • [Journal Article] 会話分析による治療的自己の評価の試み2017

    • Author(s)
      阿部 哲也, 大石 直子, 福永 幹彦
    • Journal Title

      日本心療内科学会誌

      Volume: 21 Pages: 111-116

    • Related Report
      2017 Research-status Report
  • [Presentation] Soliciting patients problems with medical questionnaires at hand.2018

    • Author(s)
      Tetsuya Abe, Shuya Kushida, Michie Kawashima
    • Organizer
      5th International Conference on Conversation Analysis
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Why this clinic now? Additional aspects of accounting for visit.2018

    • Author(s)
      Shuya Kushida, Michie Kawashima, Tetsuya Abe
    • Organizer
      5th International Conference on Conversation Analysis
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Patients' agency and Responsibility in presenting a reason for visit.2018

    • Author(s)
      Michie Kawashima, Shuya Kushida, Tetsuya Abe
    • Organizer
      5th International Conference on Conversation Analysis
    • Related Report
      2018 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 総合診療科診療で医師が行う医療面接における開始時質問の会話分析2018

    • Author(s)
      阿部哲也、大石直子、福永幹彦
    • Organizer
      第61回 日本心身医学会近畿地方会
    • Related Report
      2017 Research-status Report
  • [Presentation] 治療的自己に他覚的側面はあるのか2017

    • Author(s)
      阿部哲也
    • Organizer
      第17回桂記念治療的自己研究会シンポジウム
    • Place of Presentation
      新宿パークタワー
    • Year and Date
      2017-03-05
    • Related Report
      2016 Research-status Report
    • Invited
  • [Presentation] Accounting for visits under a free access system in Japanese primary care2017

    • Author(s)
      Shuya Kushida, Michie Kawashima, Tetsuya Abe
    • Organizer
      6th International Meeting on Conversation Analysis and Clinical Encounters
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] 総合診療科診察場面における情報収集開始のための質問デザインの検討2017

    • Author(s)
      阿部哲也、大石直子、福永幹彦
    • Organizer
      第49回 日本医学教育学会大会
    • Related Report
      2017 Research-status Report
  • [Presentation] Shall physician’s opening question be open-ended question in medical interview?2017

    • Author(s)
      Tetsuya Abe, Fukunaga Mikihiko
    • Organizer
      第22回 日本心療内科学会総会
    • Related Report
      2017 Research-status Report
  • [Presentation] 会話分析による治療的自己の評価の試み2016

    • Author(s)
      阿部哲也
    • Organizer
      第21会日本心療内科学会総会・学術大会
    • Place of Presentation
      奈良春日野国際フォーラム 甍~I・RA・KA~
    • Year and Date
      2016-12-03
    • Related Report
      2016 Research-status Report
    • Invited
  • [Presentation] 医療面接で医学生が話の主導権を取ろうとする実践場面の検討2016

    • Author(s)
      阿部哲也、福永幹彦
    • Organizer
      第57回日本心身医学会総会
    • Place of Presentation
      仙台国際センター
    • Year and Date
      2016-06-04
    • Related Report
      2016 Research-status Report
  • [Book] 医療者教育のビデオ・エスノグラフィー2018

    • Author(s)
      藤崎 和彦, 樫田 美雄, 岡田 光弘, 中塚 朋子, 秋谷 直矩, 宮崎 彩子, 山本 真由美, 藤田 景子, 阿部 哲也
    • Total Pages
      232
    • Publisher
      晃洋書房
    • Related Report
      2017 Research-status Report

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Published: 2016-04-21   Modified: 2020-03-30  

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