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A Study on Safety Evaluation of Dispensing Work in Hospital Pharmaceuticals Department from the Viewpoint of Resilience

Research Project

Project/Area Number 16K15398
Research Category

Grant-in-Aid for Challenging Exploratory Research

Allocation TypeMulti-year Fund
Research Field Medical and hospital managemen
Research InstitutionGraduate School of Health Care Science, Jikei Institute

Principal Investigator

Oishi Masako  滋慶医療科学大学院大学, 医療管理学研究科, 教授 (30452395)

Co-Investigator(Kenkyū-buntansha) 岡 耕平  滋慶医療科学大学院大学, 医療管理学研究科, 准教授 (90466863)
上田 幹子  大阪大学, 薬学研究科, 教授 (90587966)
Project Period (FY) 2016-04-01 – 2020-03-31
Project Status Completed (Fiscal Year 2019)
Budget Amount *help
¥3,640,000 (Direct Cost: ¥2,800,000、Indirect Cost: ¥840,000)
Fiscal Year 2018: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2017: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000)
Fiscal Year 2016: ¥2,210,000 (Direct Cost: ¥1,700,000、Indirect Cost: ¥510,000)
Keywords調剤業務分析 / 映像記録解析 / 日常業務 / コミュニケーション / 業務機能変化 / 日常調剤業務 / 画像記録解析 / 業務変化回数 / 調剤業務 / レジリエンス / 画像解析 / 機能分類 / 機能変更回数 / 画像記録 / 病院薬剤部 / 調剤行動記録 / コミュニケーション密度 / 調剤過誤 / 医療安全 / 安全評価指標
Outline of Final Research Achievements

In recent years, it has been reported that medical safety research needs to analyze and evaluate daily tasks that is carried out without problems, make proactive measures, and strengthen resilience in organizations. However, concrete methods have not been established yet.
In this study, we made a video recording of dispensing work in two small-scale hospital pharmacy departments. Hospital pharmacists and a cognitive psychology specialist observed them, categorized dispensing operations, and analyzed pharmacists work. In order for a small number of pharmacists to deal with complicated and busy work in the dispensing room, communication and spontaneous function changes are frequently performed. It is suggested that the number of these changes may be indicators of organizational resilience.
In the future, we would like to work on establishing methods together with comparison with large-scale facilities and analysis when accidents occur.

Academic Significance and Societal Importance of the Research Achievements

本研究は,Safety-Ⅱの分野での医療安全を向上する「レジリエンス」の評価に関する具体的な手法を確立するためのものである.複数の施設を対象とした実証研究から得られる知見によって,調剤業務の円滑な運用を左右する要因が,コミュニケーションと自発的な業務機能変化の回数という具体的な指標で表される可能性を示唆した.このことは医療安全管理のための効果的な方法論の提示につながり,学術的に価値の高い知見をもたらすとともに,汎用性の高い簡便なリスクマネジメント手法の提案に繋がる可能性がある.

Report

(5 results)
  • 2019 Annual Research Report   Final Research Report ( PDF )
  • 2018 Research-status Report
  • 2017 Research-status Report
  • 2016 Research-status Report
  • Research Products

    (2 results)

All 2019 2017

All Presentation (2 results)

  • [Presentation] 調剤業務の安全評価手法の検討(2)2019

    • Author(s)
      曽和鮎美、伊藤愛、山崎みどり、森有記子、大石雅子、岡耕平
    • Organizer
      第14回医療の質・安全学会学術集会
    • Related Report
      2019 Annual Research Report
  • [Presentation] 調剤業務の安全評価手法の検討(1)2017

    • Author(s)
      大石雅子、岡耕平、上田紘子、上田幹子
    • Organizer
      第12回医療の質・安全学会学術集会
    • Related Report
      2017 Research-status Report

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Published: 2016-04-21   Modified: 2021-02-19  

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