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Complaints and Appeals system against the external evaluation for the educational institutions in the UK

Research Project

Project/Area Number 17530595
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeSingle-year Grants
Section一般
Research Field Educaion
Research InstitutionWaseda University

Principal Investigator

OKI Kiyotake  Faculty of Letters, Arts and Sciences, Associate, Professor, 文学学術院, 助教授 (70267433)

Project Period (FY) 2005 – 2006
Project Status Completed (Fiscal Year 2006)
Budget Amount *help
¥1,600,000 (Direct Cost: ¥1,600,000)
Fiscal Year 2006: ¥600,000 (Direct Cost: ¥600,000)
Fiscal Year 2005: ¥1,000,000 (Direct Cost: ¥1,000,000)
Keywordseducational reform in the UK / accountability / complaints / inspection / ICA / OIA / OFSTED / external evaluation / 高等教育改革 / 異議申立 / 第三者評価 / 学生消費者主義 / OFSTED / HEFCE / QAA
Research Abstract

The purposes of this research project is (1) to clarify the system and function of the complaints procedure against the external evaluation to educational institutions in primary, secondary and higher education system in the UK, (2) to clarify the history to establish the complaints system, and (3) to get their insights for educational reform in the Japan. Main results are below:
1.In the UK, there is the inspection system by the OFSTED (Office for Standards in Education). And to reevaluate the inspection reports for primary and secondary schools, the system has the complaints procedure identified as ICA (Independent Complaints Adjudicator) which resolves the conflicts between schools and contractors/ registered inspectors. And if the decision by the ICA can't be satisfied with schools, head teachers can appeal to the ombudsman in the Congress.
2.In the UK educational reform, the appeal system is established so many field. I tried how to make the system and how to evaluate, especially in England higher education institutions. Under 2004 Higher Education Act, the OIA (The Office of the Independent Adjudicator for Higher Education is founded and operated to treat the appeals and complaints in many field including examination.
In the periods of accountability, these may indicate the reforms to protect students who are evaluated as well as the trends to the consumer oriented reform.

Report

(3 results)
  • 2006 Annual Research Report   Final Research Report Summary
  • 2005 Annual Research Report
  • Research Products

    (7 results)

All 2006

All Journal Article (7 results)

  • [Journal Article] イギリス2004年高等教育法 : マス化の貫徹か、学生消費者の異議申立か?2006

    • Author(s)
      沖 清豪
    • Journal Title

      早稲田大学大学院文学研究科紀要 51(1)

      Pages: 75-88

    • NAID

      120000785693

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2006 Final Research Report Summary
  • [Journal Article] 高等教育における情報の公開性に関する研究2006

    • Author(s)
      沖 清豪
    • Journal Title

      早稲田教育評論 20(1)

      Pages: 279-295

    • NAID

      40015268203

    • Description
      「研究成果報告書概要(和文)」より
    • Related Report
      2006 Final Research Report Summary
  • [Journal Article] 2004 Higher Education Act in the UK : Accomplishing the Massification or Complaining by Students as Consumers?2006

    • Author(s)
      Kiyotake OKI
    • Journal Title

      Bulletin of the Graduate Division of Letters, Arts and Sciences of Waseda University vol.51, no.1

      Pages: 75-88

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2006 Final Research Report Summary
  • [Journal Article] accessibility and Openness of Information in Higher Education System : Focused on Student Support and Staff Development in the UK2006

    • Author(s)
      Kiyotake OKI
    • Journal Title

      Waseda Review of Education vol.20, no.1

      Pages: 279-295

    • Description
      「研究成果報告書概要(欧文)」より
    • Related Report
      2006 Final Research Report Summary
  • [Journal Article] イギリス2004年高等教育法 : マス化の貫徹か、学生消費者の異議申立か?2006

    • Author(s)
      沖清豪
    • Journal Title

      早稲田大学大学院文学研究科紀要 51・1

    • NAID

      120000785693

    • Related Report
      2006 Annual Research Report
  • [Journal Article] 学生の異議への対処 英国OIA創設の背景2006

    • Author(s)
      沖清豪
    • Journal Title

      教育学術新聞 2006年2月8日号

      Pages: 2-2

    • Related Report
      2006 Annual Research Report
  • [Journal Article] イギリス2004年高等教育法:マス化の貫徹か、学生消費者の異議申立か?2006

    • Author(s)
      沖 清豪
    • Journal Title

      早稲田大学大学院文学研究科紀要 51(1)

      Pages: 75-88

    • NAID

      120000785693

    • Related Report
      2005 Annual Research Report

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Published: 2005-04-01   Modified: 2016-04-21  

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