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Interpersonal Service Skills Development and Reproduction of Gender: Gender Analysis of Vietnam's Tourism Industry

Research Project

Project/Area Number 17K02078
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Gender
Research InstitutionShiga University

Principal Investigator

Yamada Kazuyo  滋賀大学, 経済学系, 教授 (50324562)

Project Period (FY) 2017-04-01 – 2023-03-31
Project Status Completed (Fiscal Year 2022)
Budget Amount *help
¥2,860,000 (Direct Cost: ¥2,200,000、Indirect Cost: ¥660,000)
Fiscal Year 2019: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2018: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2017: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Keywordsベトナム / 観光 / 対人サービス / 性別職務分離 / 技能 / 観光産業 / 宿泊業 / 日越 / 労働市場 / コロナ禍 / ジェンダー / 雇用制度
Outline of Final Research Achievements

The research results are divided into three points as follows: First, my research of interviews and written sources show the fundamental role universities play in training students for work in tourism, thereby, securing a workforce for the industry. However, I found that there was a gender difference in the number of students choosing the course for majors. Second, in the tourism industry, there was a difference in the ratio of male and female employees among some of a hotel sections. Third, regarding tourist guides, depending on the tour conditions, cases occurred in which the female guide was replaced by a male guide, and vice versa. It was found that it was a factor related to gender norms.

Academic Significance and Societal Importance of the Research Achievements

本研究はベトナム観光産業のジェンダー分析の試みである。調査分析から、観光産業の人材確保における大学教育の役割は少なくないことがわかった。同時に、大学での専攻のコース選択でみられるジェンダー間の偏りが、実際の観光産業の各職務・職種間のジェンダーの偏りに関連していることが推測できる。この点をさらに分析することで、性別職務分離の再生プロセスの把握に寄与できると考える。 また、ツアーガイドの事例では、仕事請負の可否においてジェンダーバイアスや社会的規範がどのように影響しているのか解明することで、職務・職種内容と量や質に関するジェンダー研究から新たな学術的示唆を得ることができよう。

Report

(7 results)
  • 2022 Annual Research Report   Final Research Report ( PDF )
  • 2021 Research-status Report
  • 2020 Research-status Report
  • 2019 Research-status Report
  • 2018 Research-status Report
  • 2017 Research-status Report
  • Research Products

    (4 results)

All 2021 2020 2019 Other

All Journal Article (1 results) (of which Peer Reviewed: 1 results) Presentation (1 results) Book (1 results) Remarks (1 results)

  • [Journal Article] Foreign workers and overseas production for Japanese manufacturing SMEs2021

    • Author(s)
      Chikako Hironaka & Kazuyo Yamada
    • Journal Title

      Journal of the International Council for Small Business

      Volume: 3(1) Issue: 1 Pages: 56-61

    • DOI

      10.1080/26437015.2021.1951144

    • Related Report
      2021 Research-status Report
    • Peer Reviewed
  • [Presentation] Training Production Workers in Vietnam: Case Study of Japanese Small and Medium-sized Enterprises2019

    • Author(s)
      Chikako Hironaka and Kazuyo Yamada
    • Organizer
      International Council for Small Business
    • Related Report
      2019 Research-status Report
  • [Book] リスク社会の家族変動2020

    • Author(s)
      田間泰子(編)、稲葉昭英、山田和代、筒井淳也、岩間暁子
    • Total Pages
      258
    • Publisher
      放送大学教育振興会
    • Related Report
      2019 Research-status Report
  • [Remarks] 大阪社会運動協会「第1回フォーラム 21世紀の大阪を読み解く」(2021年3月27日、パネリスト)

    • Related Report
      2020 Research-status Report

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Published: 2017-04-28   Modified: 2024-01-30  

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