| Budget Amount *help |
¥4,550,000 (Direct Cost: ¥3,500,000、Indirect Cost: ¥1,050,000)
Fiscal Year 2020: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2019: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2018: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2017: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
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| Outline of Final Research Achievements |
The implemented enterprise information systems need various kinds of maintenance in order to keep fitting to the new business process in the operational phase of the systems lifecycle. Though it is important for every user organization to design the process of the operational management, but in fact, studies which are focusing on the operation phase are scarce.
This study focuses on the operation phase of the enterprise resource planning (ERP) systems, and proposed an Issue-based ERP assessment model based on thorough literature review and empirical data of maintenance from three Japanese companies. One major implication of this research is to provide an easy assessment method which may encourage organizations to do evaluations regularly. The information accumulated by regular assessment can further pinpoint the perfect time to make decisions and provide essential evidence for decision-makings, such as when to expand or retire the current system.
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