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How to increase social welfare derived through co-creation activities

Research Project

Project/Area Number 17K04023
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Commerce
Research InstitutionKonan University (2019)
Osaka Jogakuin College (2017-2018)

Principal Investigator

Aoki Kei  甲南大学, マネジメント創造学部, 准教授 (50761045)

Project Period (FY) 2017-04-01 – 2020-03-31
Project Status Completed (Fiscal Year 2019)
Budget Amount *help
¥4,290,000 (Direct Cost: ¥3,300,000、Indirect Cost: ¥990,000)
Fiscal Year 2019: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2018: ¥2,340,000 (Direct Cost: ¥1,800,000、Indirect Cost: ¥540,000)
Fiscal Year 2017: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000)
Keywords価値共創 / ユーザーイノベーション / C to Cビジネス / リードユーザー / 社会的価値 / ブランド体験価値 / イノベーション / 共創コミュニティ / 教育 / 共創 / プラットフォーム / ブランド体験 / クラウドソーシング
Outline of Final Research Achievements

This research aimed to demonstrate how to increase social welfare through co-creation activities among firms and consumers. First, I examined how Apple achieves innovations to change the education through co-creation with their lead users and found that the participants take the advantages to connect with other members.
Furthermore, I compared the C to C business participants who utilize their own knowledge and skills with ordinary people and found that the former group showed significantly higher level of well-being. The results showed that co-creation activities increase social welfare in addition to economical value.

Academic Significance and Societal Importance of the Research Achievements

本研究を通して、個人が共創活動に参画することで、社会にも(e.g.教育の変革)、個人にも(e.g.他者とのつながり)、企業にも有用な価値が生み出されていることが明らかになった。。これは企業が共創活動に取り組む意義を明確に提示するものである。
コロナ禍において、個人がそれぞれのスキルを活かして、社会に貢献する事例には枚挙にいとまがなく、この動きは今後も加速するものと考えられる。このような活動が、社会に価値をもたらすと同時に、当事者の幸福度をも高めることが示唆されたことは、意義のある発見であるといえよう。

Report

(4 results)
  • 2019 Annual Research Report   Final Research Report ( PDF )
  • 2018 Research-status Report
  • 2017 Research-status Report
  • Research Products

    (12 results)

All 2019 2018 Other

All Int'l Joint Research (1 results) Journal Article (2 results) (of which Int'l Joint Research: 1 results,  Peer Reviewed: 2 results,  Open Access: 2 results) Presentation (9 results) (of which Int'l Joint Research: 7 results)

  • [Int'l Joint Research] Howard University/Kennesaw State University(米国)

    • Related Report
      2018 Research-status Report
  • [Journal Article] Collective Innovation with Users:2019

    • Author(s)
      青木慶
    • Journal Title

      Japan Marketing Journal

      Volume: 39 Issue: 2 Pages: 22-35

    • DOI

      10.7222/marketing.2019.035

    • NAID

      130007718946

    • ISSN
      0389-7265, 2188-1669
    • Year and Date
      2019-09-27
    • Related Report
      2019 Annual Research Report
    • Peer Reviewed / Open Access
  • [Journal Article] Can Brand Experience Increase Customer Contribution: How To Create Effective Sustainable Touchpoints With Customers2019

    • Author(s)
      Aoki, K., Obeng, E., Borders, A.L. and Lester, D.H.
    • Journal Title

      Journal of Global Scholars of Marketing Science

      Volume: 29(1) Issue: 1 Pages: 51-62

    • DOI

      10.1080/21639159.2018.1551728

    • Related Report
      2019 Annual Research Report 2018 Research-status Report
    • Peer Reviewed / Open Access / Int'l Joint Research
  • [Presentation] The Relationship between Brand Experience and Word-of-Mouth (WOM)2019

    • Author(s)
      Aoki, K., Obeng, E., Borders, A.L. and Lester, D.H.
    • Organizer
      2019 AMA Winter Academic Conference
    • Related Report
      2019 Annual Research Report
    • Int'l Joint Research
  • [Presentation] How to increase social welfare through household sector innovation?2019

    • Author(s)
      Kei Aoki
    • Organizer
      17th International Open and User Innovation Conference
    • Related Report
      2019 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Why Build Sustainable Relationships with Customers?2019

    • Author(s)
      Aoki, K., Borders, A.L. and Lester, D.H.
    • Organizer
      2019 Atlantic Marketing Association Conference
    • Related Report
      2019 Annual Research Report
    • Int'l Joint Research
  • [Presentation] C to Cビジネスへの参画がもたらす社会的価値2019

    • Author(s)
      青木慶
    • Organizer
      日本消費者行動研究学会 第59回消費者行動研究コンファレンス
    • Related Report
      2019 Annual Research Report
  • [Presentation] The Relationship between Brand Experience and Word-of-Mouth (WOM)2019

    • Author(s)
      Kei Aoki, Efua Obeng, Aberdeen Leila Borders and Deborah H. Lester
    • Organizer
      2019 AMA Winter Academic Conference
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] The Effectiveness of a "Lead User" Community for the Diffusion of User Innovation -The Apple Distinguished Educator Program2018

    • Author(s)
      Kei Aoki
    • Organizer
      The 16th International Open and User Innovation Conference
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] Brand Experience, Sustainable Touchpoints, and Customer Contributions2018

    • Author(s)
      Kei Aoki, Efua Obeng, Aberdeen Leila Borders and Deborah H. Lester
    • Organizer
      2018 Atlantic Marketing Association Conference
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] 共創コミュニティから創出する社会的価値 Apple Distinguished Educator Programの事例より2018

    • Author(s)
      青木 慶
    • Organizer
      日本マーケティング学会 マーケティングカンファレンス2018
    • Related Report
      2018 Research-status Report
  • [Presentation] Can Brand Experience Increase Customers’ Contribution? : Brand advocates derived from co-creation platform2018

    • Author(s)
      Kei Aoki
    • Organizer
      American Marketing Association
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research

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Published: 2017-04-28   Modified: 2021-02-19  

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