• Search Research Projects
  • Search Researchers
  • How to Use
  1. Back to previous page

Association between interpreter characteristics and satisfaction with healthcare services among foreign hospital patients in Japan

Research Project

Project/Area Number 17K08932
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Medical sociology
Research InstitutionTokyo Medical University

Principal Investigator

Yamazaki Yuka  東京医科大学, 医学部, 講師 (80579293)

Co-Investigator(Kenkyū-buntansha) 平山 陽示  東京医科大学, 医学部, 臨床教授 (30246285)
山口 佳子  東京医科大学, 医学部, 臨床講師 (30617634)
Project Period (FY) 2017-04-01 – 2022-03-31
Project Status Completed (Fiscal Year 2021)
Budget Amount *help
¥4,810,000 (Direct Cost: ¥3,700,000、Indirect Cost: ¥1,110,000)
Fiscal Year 2019: ¥1,820,000 (Direct Cost: ¥1,400,000、Indirect Cost: ¥420,000)
Fiscal Year 2018: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2017: ¥1,950,000 (Direct Cost: ¥1,500,000、Indirect Cost: ¥450,000)
Keywords外国人患者 / 言葉の壁 / 医療通訳者 / コミュニケーション / 日本 / 医療機関 / 質問票調査 / 満足感 / 通訳者 / 医療満足感 / 病院 / メディカルツーリズム / 医療通訳 / 移民 / 通訳 / 健康 / 文化
Outline of Final Research Achievements

There is a growing need for medical interpreters in Japanese medical settings to reduce the language barrier between foreign patients and health professionals. However, Japanese medical interpreters are currently not certified through a national examination. Moreover, it has been unknown whether foreign patients are more likely to be satisfied with medical interpreter skills and medical services through medical interpreters compared with interpretation by friends and colleagues. Therefore, we conducted a questionnaire survey focusing on pairs of foreign patients and interpreters by residential status to investigate if medical interpreters increased foreign patients' satisfaction levels with physician skills, overall medical services, and interpreter skills. As a result, only among foreign resident patients was a high level of satisfaction found with professional medical interpretation services offered in hospitals.

Academic Significance and Societal Importance of the Research Achievements

本研究は、日本の医療機関における医療通訳者の有効性を検討した初めての研究である。調査時(2019年)、医療通訳者は国家資格でなく、医療知識やスキルは標準化されておらず、本研究でも、医療通訳者か否かは通訳者本人の自己申告であった。しかし、本研究結果は、医療通訳者は医師と主に日本に暮らす外国人患者とのコミュニケーションに役立つことを示唆した。ただし、今回は調査協力者の9割を中国人が占めたことや、患者のみに通訳者のスキルへの満足感を聞いたため、より正確な医療通訳者の有効性を検証するためには、中国語以外の言語を母国語とする患者や、医療従事者の医療通訳者のスキルへの満足感についても調べる必要がある。

Report

(6 results)
  • 2021 Annual Research Report   Final Research Report ( PDF )
  • 2020 Research-status Report
  • 2019 Research-status Report
  • 2018 Research-status Report
  • 2017 Research-status Report
  • Research Products

    (13 results)

All 2020 2019 2018 2017 Other

All Presentation (12 results) (of which Int'l Joint Research: 1 results) Remarks (1 results)

  • [Presentation] Impact of interpreter characteristics on care satisfaction of foreign hospital patients in Japan2020

    • Author(s)
      Yuka Yamazaki
    • Organizer
      第52回日本医学教育学会大会
    • Related Report
      2020 Research-status Report
  • [Presentation] A Historical Exploration of Health Issues facing Japanese Immigrants in Hawaii2020

    • Author(s)
      Yuka Yamazaki
    • Organizer
      第79回日本公衆衛生学会総会
    • Related Report
      2020 Research-status Report
  • [Presentation] 医療機関から見たインバウンドと外国人患者の医療通訳への 満足感に与える通訳者の要素についての調査報告と今後の課題2020

    • Author(s)
      金森愛
    • Organizer
      あいち医療通訳カフェ
    • Related Report
      2019 Research-status Report
  • [Presentation] 日本人移民 1 世がハワイで経験した健康に関わる問題2019

    • Author(s)
      山崎 由花
    • Organizer
      第120回日本医史学会総会・学術大会
    • Related Report
      2019 Research-status Report
  • [Presentation] 通訳の属性が外国人患者の医療満足感に与える影響2019

    • Author(s)
      山崎 由花
    • Organizer
      第10回国際観光医療学会学術集会
    • Related Report
      2019 Research-status Report
  • [Presentation] What type of interpreting is appropriate for foreign patients in Japan?2019

    • Author(s)
      Yuka Yamazaki
    • Organizer
      第78回日本公衆衛生学会総会
    • Related Report
      2019 Research-status Report
  • [Presentation] 通訳の属性が外国人患者の医療満足感に与える影響2019

    • Author(s)
      山崎 由花
    • Organizer
      栃木県国際観光と医療学術集会
    • Related Report
      2019 Research-status Report
  • [Presentation] 通訳の属性が外国人患者の医療満足感に与える影響2018

    • Author(s)
      山崎 由花
    • Organizer
      第9回国際観光医療学会学術集会
    • Related Report
      2018 Research-status Report
  • [Presentation] The impact of the characteristics of interpreters on the care satisfaction of foreign patients2018

    • Author(s)
      Yuka Yamazaki
    • Organizer
      4th World Congress on Public Health, Epidemiology & Nutrition
    • Related Report
      2017 Research-status Report
    • Int'l Joint Research
  • [Presentation] The impact of the characteristics of interpreters on the care satisfaction of foreign patients2017

    • Author(s)
      Yuka Yamazaki
    • Organizer
      The 50th Annual Meeting of the Japan Society for Medical Education
    • Related Report
      2017 Research-status Report
  • [Presentation] 通訳の属性が外国人患者の医療満足感に与える影響2017

    • Author(s)
      山崎 由花
    • Organizer
      第76回日本公衆衛生学会総会
    • Related Report
      2017 Research-status Report
  • [Presentation] 通訳の属性が外国人患者の医療満足感に与える影響2017

    • Author(s)
      山崎 由花
    • Organizer
      第8回国際観光医療学会学術集会
    • Related Report
      2017 Research-status Report
  • [Remarks] 第10回国際観光医療学会学術集会

    • URL

      http://www.keiso-comm.com/iatm10/

    • Related Report
      2019 Research-status Report

URL: 

Published: 2017-04-28   Modified: 2023-01-30  

Information User Guide FAQ News Terms of Use Attribution of KAKENHI

Powered by NII kakenhi