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Trust in robots: Analyses with consideration of the producer

Research Project

Project/Area Number 17KT0153
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section特設分野
Research Field The Information Society and Trust
Research InstitutionUniversity of Tsukuba

Principal Investigator

Itoh Makoto  筑波大学, システム情報系, 教授 (00282343)

Project Period (FY) 2017-07-18 – 2021-03-31
Project Status Completed (Fiscal Year 2020)
Budget Amount *help
¥4,550,000 (Direct Cost: ¥3,500,000、Indirect Cost: ¥1,050,000)
Fiscal Year 2019: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2018: ¥1,690,000 (Direct Cost: ¥1,300,000、Indirect Cost: ¥390,000)
Fiscal Year 2017: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Keywords信頼感 / ロボット / 自動化 / 自動運転 / 組織 / 信頼
Outline of Final Research Achievements

This study investigated the structure of human's trust in automated systems/robots by considering the dimensions of predictability, dependability, and faith. At the very early stage of the use of such automated systems, the dimension of faith was not so affective than previously pointed out. This fact was confirmed with two experiments on process control and automated vehicles. We did a cross cultural study with an US collaborator. In addition, this study investigated the contributing factors on the initial trust, and we confirmed that trust in the producer which produced the automated system.

Academic Significance and Societal Importance of the Research Achievements

近年開発・実用化の進む自動化機械について、それが使用の初期段階においてユーザの適切な信頼を得ることが重要である。さもなければ、使ってもらえず、したがって信頼感の醸成もままならないからである。この研究では、使ってもらえる自動化機械であるためには、どのような次元で信頼感を獲得することが必要かについての考察をしたものであると位置づけることができる。また、その自動化機械を「誰が、どの組織が開発したか」が重要な役割を担うことを確認した。

Report

(5 results)
  • 2020 Annual Research Report   Final Research Report ( PDF )
  • 2019 Research-status Report
  • 2018 Research-status Report
  • 2017 Research-status Report
  • Research Products

    (13 results)

All 2021 2020 2018 Other

All Int'l Joint Research (6 results) Journal Article (5 results) (of which Int'l Joint Research: 4 results,  Peer Reviewed: 5 results,  Open Access: 1 results) Presentation (2 results) (of which Int'l Joint Research: 2 results)

  • [Int'l Joint Research] Old Dominion University(米国)

    • Related Report
      2020 Annual Research Report
  • [Int'l Joint Research] Old Dominion University(米国)

    • Related Report
      2019 Research-status Report
  • [Int'l Joint Research] Old Dominion University(米国)

    • Related Report
      2018 Research-status Report
  • [Int'l Joint Research] University of Valenciennes(フランス)

    • Related Report
      2018 Research-status Report
  • [Int'l Joint Research] Old Dominion University(米国)

    • Related Report
      2017 Research-status Report
  • [Int'l Joint Research] University of Valenciennes(フランス)

    • Related Report
      2017 Research-status Report
  • [Journal Article] Revisiting Human-Machine Trust: A Replication Study of Muir & Moray (1996) Using a Simulated Pasteurizer Plant Task2021

    • Author(s)
      Jieun Lee, Yusuke Yamani, Shelby K. Long, James Unverricht, and Makoto Itoh
    • Journal Title

      Ergonomics

      Volume: - Issue: 9 Pages: 1132-1145

    • DOI

      10.1080/00140139.2021.1909752

    • Related Report
      2020 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Human?Automation Trust to Technologies for Na?ve Users Amidst and Following the COVID-19 Pandemic2020

    • Author(s)
      Yamani Yusuke、Long Shelby K.、Itoh Makoto
    • Journal Title

      Human Factors: The Journal of the Human Factors and Ergonomics Society

      Volume: 62 Issue: 7 Pages: 1087-1094

    • DOI

      10.1177/0018720820948981

    • Related Report
      2020 Annual Research Report
    • Peer Reviewed / Open Access / Int'l Joint Research
  • [Journal Article] Influences of Demographic Characteristics on Trust in Driving Automation2020

    • Author(s)
      Jieun Lee, Genya Abe, Kenji Sato, and Makoto Itoh
    • Journal Title

      Journal of Robotics and Mechatronics

      Volume: 32

    • Related Report
      2019 Research-status Report
    • Peer Reviewed
  • [Journal Article] Trust View from the Human-Machine Cooperation Framework2018

    • Author(s)
      Makoto Itoh, Marie-Pierre Pacaux-Lemoine
    • Journal Title

      Proc. IEEE-SMC Annual Conference

      Volume: - Pages: 3213-3218

    • Related Report
      2018 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Revisiting Trust in Machines: Examining Human-Machine Trust Using a Reprogrammed Pasteurizer Task2018

    • Author(s)
      Jieun Lee, Yusuke Yamani, Makoto Itoh
    • Journal Title

      Proc. HFES Annual Meeting

      Volume: -

    • Related Report
      2017 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Presentation] Trust View from the Human-Machine Cooperation Framework2018

    • Author(s)
      Makoto Itoh, Marie-Pierre Pacaux-Lemoine
    • Organizer
      IEEE-SMC Annual Conference
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research
  • [Presentation] Revisiting Trust in Machines: Examining Human-Machine Trust Using a Reprogrammed Pasteurizer Task2018

    • Author(s)
      Jieun Lee, Yusuke Yamani, Makoto Itoh
    • Organizer
      HFES Annual Meeting
    • Related Report
      2018 Research-status Report
    • Int'l Joint Research

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Published: 2017-07-21   Modified: 2022-12-28  

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