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The effects of incident response on employee and consumer attitudes.

Research Project

Project/Area Number 18K01876
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Review Section Basic Section 07090:Commerce-related
Research InstitutionKobe University

Principal Investigator

Hioki Koichi  神戸大学, 経営学研究科, 経営学研究科研究員 (60509850)

Co-Investigator(Kenkyū-buntansha) 鈴木 竜太  神戸大学, 経営学研究科, 教授 (80295568)
Project Period (FY) 2018-04-01 – 2023-03-31
Project Status Completed (Fiscal Year 2022)
Budget Amount *help
¥4,160,000 (Direct Cost: ¥3,200,000、Indirect Cost: ¥960,000)
Fiscal Year 2020: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000)
Fiscal Year 2019: ¥1,820,000 (Direct Cost: ¥1,400,000、Indirect Cost: ¥420,000)
Fiscal Year 2018: ¥1,690,000 (Direct Cost: ¥1,300,000、Indirect Cost: ¥390,000)
Keywords不祥事対応 / 不正行為 / 動機 / 企業不祥事 / 従業員 / 不祥事 / ロイヤリティ / 心理要因 / 環境要因 / 不祥事の影響範囲 / 意図性 / 組織に対する評価
Outline of Final Research Achievements

In this project, we did below three studies.
1. Investigation on the effect of dealings with wrongdoing on a company’s reputation. The study revealed that when wrongdoings occur, not only an apology, but also showing what kind of handling is planned for the time being might weaken the motivation to protest. 2. Investigation of motives for disciplinary action on a wrongdoing (International collaboration). The study revealed that the defendant's background information(e.g., race, gender, affiliation, etc.) could affect the degree of estimation of his/her responsibility and the punishment. 3. Investigation of motives for complicity in wrongdoing (International collaboration). The study revealed that the judgment of whether a person do a wrongdoing activate could change depending on whether the behavior is active or passive.

Academic Significance and Societal Importance of the Research Achievements

本研究では,不祥事対応においては謝罪のみを行うのではなく,当面であれ,具体的な対応を示すことが企業に対する抗議意図を低減する可能性を示すことで,不祥事に対する処理方策の指針が示された.また,不正行為に加担する動機は,その行為が能動的であるのか,受動的であるのかによって変化しうることを示し,不正行為の防止においてはその行為の能動性を考慮した防止策を考案する必要がある事を示した.

Report

(6 results)
  • 2022 Annual Research Report   Final Research Report ( PDF )
  • 2021 Research-status Report
  • 2020 Research-status Report
  • 2019 Research-status Report
  • 2018 Research-status Report
  • Research Products

    (8 results)

All 2023 2019 Other

All Int'l Joint Research (5 results) Journal Article (3 results) (of which Int'l Joint Research: 3 results,  Peer Reviewed: 3 results,  Open Access: 2 results)

  • [Int'l Joint Research] Hawaii University(米国)

    • Related Report
      2022 Annual Research Report
  • [Int'l Joint Research] Hawaii Univ.(米国)

    • Related Report
      2021 Research-status Report
  • [Int'l Joint Research] Hawaii University(米国)

    • Related Report
      2020 Research-status Report
  • [Int'l Joint Research] University of Hawai’i at Manoa(米国)

    • Related Report
      2019 Research-status Report
  • [Int'l Joint Research] Hawaii University(米国)

    • Related Report
      2018 Research-status Report
  • [Journal Article] Racial Bias, Accomplice Liability, and The Felony Murder Rule: A National Empirical Study2023

    • Author(s)
      Levinson, Cohen, Hioki
    • Journal Title

      Denver Law Review

      Volume: 101

    • Related Report
      2022 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Deadly “Toxins”: A National Empirical Study of Racial Bias and Future Dangerousness Determinations2023

    • Author(s)
      Levinson, Cohen, Hioki
    • Journal Title

      Georgia Law Review

      Volume: 56 Pages: 225298-225298

    • Related Report
      2021 Research-status Report
    • Peer Reviewed / Open Access / Int'l Joint Research
  • [Journal Article] Race and Retribution: An Empirical Study of Implicit Bias and Punishment in America2019

    • Author(s)
      Justin D. Levinson, Robert J. Smith, Koichi Hioki
    • Journal Title

      UC Davis law review

      Volume: 53 Pages: 839-891

    • Related Report
      2019 Research-status Report
    • Peer Reviewed / Open Access / Int'l Joint Research

URL: 

Published: 2018-04-23   Modified: 2024-01-30  

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