Analysis Framework for Persuading Process and an Application to Debt-Collecting Conversation Logs

• Project/Area Number: 19730275
• Research Category: Grant-in-Aid for Young Scientists (B)
• Allocation Type: Single-year Grants
• Research Field: Business administration
• Research Institution: Kansai University
• Principal Investigator: YADA Katsutoshi Kansai University, 商学部, 教授 (00298811)
• Project Period (FY): 2007 – 2010
• Project Status: Completed (Fiscal Year 2010)
• Budget Amount: ¥2,910,000 (Direct Cost: ¥2,400,000、Indirect Cost: ¥510,000); Fiscal Year 2009: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000); Fiscal Year 2008: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000); Fiscal Year 2007: ¥700,000 (Direct Cost: ¥700,000)
• Keywords: データマイニング / 経営情報 / マーケティング

Research Abstract

The purpose of this research is to develop a framework and an analysis method to discover some features from the content and the persuading process in un-structured databases, and to show its application to the communication for the debt-collecting process to verify the usefulness of the proposed system. In this study, we were successful in clarifying the communication process in the overdue payment collection by using the data of a Japanese telecommunication company.

Research Products

• [Journal Article] Analysis Framework for Knowledge Discovery elated to Persuasion Process Conversation Logs (2009)
  • Author(s): W.Sunayama, K.Yada
  • Journal Title: Data Mining for Design and Marketing(CRC Press) Pages: 171-186
• [Journal Article] Pricing System for Seeking Optimal Prices in the Diet Foods Market (2008)
  • Author(s): K.Ohno, K.Yada
  • Journal Title: Proc.of 2008 IEEE Conference on System, Man and Cybernetics(IEEE Press) Pages: 3514-3518
  • NAID: 120005687224
  • Peer Reviewed
• [Journal Article] Pricing System for Seeking Optimal Prices in the Diet Foods Market (2008)
  • Author(s): K. Ohno and K. Yada
  • Journal Title: Proc. of 2008 IEEE Conference on System, Man and Cybernetics, IEEE Press Pages: 3514-3518
  • NAID: 120005687224
  • Peer Reviewed
• [Journal Article] 説得プロセス分析の枠組みと債権回収会話ログへの適用 (2007)
  • Author(s): 砂山渡, 矢田勝俊
  • Journal Title: 人工知能学会論文誌 Vol.22, No.2 Pages: 239-247
  • NAID: 10022007464
  • Peer Reviewed
• [Journal Article] Knowledge Discovery from Click Stream Data and Effective site management (2007)
  • Author(s): K.Yada, K.Ohno
  • Journal Title: New Frontiers in Artificial Intelligence(Springer-Verlag) LNCS4384 Pages: 360-373
  • Peer Reviewed
• [Journal Article] CODIRO : A New System for obtaining Data Concerning Consumer Behavior Based on Data Factors of High Interest Determined by the Analyst (2007)
  • Author(s): K.Yada
  • Journal Title: Soft Computing(Springer-Verlag) Vol.11 No.8 Pages: 811-817
  • Peer Reviewed
• [Journal Article] 説得プロセス分析の枠組みと債権回収会話ログへの適用 (2007)
  • Author(s): 砂山渡, 矢田勝俊
  • Journal Title: 人工知能学会論文誌 Vol.22,No.2 Pages: 239-247
  • NAID: 10022007464
  • Peer Reviewed
• [Journal Article] 「説得プロセス分析の枠組みと債権回収会話ログへの適用」 (2007)
  • Author(s): 砂山 渡・矢田 勝俊
  • Journal Title: 人工知能学会論文誌 Vol.22,No.2 Pages: 239-247
  • NAID: 10022007464
  • Peer Reviewed
• [Journal Article] CODIRO: A New System for obtaining Data Concerning Consumer Behavior Based on Data Factors of High Interest Determined by the Analyst (2007)
  • Author(s): K. Yada
  • Journal Title: Soft Computing, Springer-Verlag Vol.11,No.8 Pages: 811-817
  • Peer Reviewed
• [Journal Article] Knowledge Discovery from Click Stream Data and Effective site management (2007)
  • Author(s): K. Yada and K. Ohno
  • Journal Title: New Frontiers in Artificial Intelligence, Springer-Verlag LNCS 4384 Pages: 360-373
  • Peer Reviewed
• [Presentation] Data Mining in Marketing (2009)
  • Author(s): 矢田勝俊
  • Organizer: The Forth International Workshop on Data-mining and Statistical Science (DMSS2009)
  • Place of Presentation: 京大会館(京都府)
  • Year and Date: 2009-07-08
• [Presentation] Data Mining in Marketing (2009)
  • Author(s): 矢田勝俊
  • Organizer: The Forth International Workshop on Data-mining and Statistical Science(DMSS2009)
  • Place of Presentation: 京大会館(京都府)
  • Year and Date: 2009-07-08
• [Presentation] Data Mining Application for Time-Series Data (2007)
  • Author(s): K.Yada
  • Organizer: Keynote Speech, Joint Conference on Information Sciences 2007
  • Place of Presentation: Salt Lake City
  • Year and Date: 2007-07-20
• [Presentation] Data Mining Technique for Gene Analysis Makes Profits in the Supermarket (2007)
  • Author(s): K. Yada
  • Organizer: 2007 AMA Winter Educators'Conference Proceedings
  • Place of Presentation: San Diego
  • Year and Date: 2007-02-18
• [Presentation] Data Mining Technique for Gene Analysis Makes Profits in the Supermarket (2007)
  • Author(s): K. Yada
  • Organizer: 2007 AMA Winter Educators' Conference Proceedings
  • Place of Presentation: San Diego
  • Year and Date: 2007-02-18
• [Book] Data Mining for Design and Marketing (2009)
  • Author(s): Y.Ohsawa, K.Yada
  • Total Pages: 336
  • Publisher: CRC Press
• [Book] Data Mining for Design and Marketing (2009)
  • Author(s): Y. Ohsawa, K. Yada
  • Publisher: CRC Press
• [Book] Data Mining for Design and Marketing (2009)
  • Author(s): Y. Ohsawa and K. Yada
  • Publisher: CRC Press
• [Book] データマイニングとその応用 (2008)
  • Author(s): 加藤直樹, 羽室行信, 矢田勝俊
  • Total Pages: 194
  • Publisher: 朝倉出版
• [Book] データマイニングとその応用 (2008)
  • Author(s): 加藤直樹・羽室行信・矢田勝俊
  • Publisher: 朝倉出版
• [Remarks] ホームページ等