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Sociolinguistic Research on the Discourses of Multicultural Workplaces in Japan: Understanding the Linguistic Behaviour and Overcoming Communicative Issues in Cross-cultural Interaction Among Workers

Research Project

Project/Area Number 19K00751
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Review Section Basic Section 02090:Japanese language education-related
Research InstitutionKansai University

Principal Investigator

Barke Andrew  関西大学, 外国語学部, 教授 (90615741)

Co-Investigator(Kenkyū-buntansha) 嶋津 百代  関西大学, 外国語学部, 教授 (90756868)
村田 和代  龍谷大学, 政策学部, 教授 (50340500)
Project Period (FY) 2019-04-01 – 2024-03-31
Project Status Completed (Fiscal Year 2023)
Budget Amount *help
¥4,290,000 (Direct Cost: ¥3,300,000、Indirect Cost: ¥990,000)
Fiscal Year 2021: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2020: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Fiscal Year 2019: ¥1,820,000 (Direct Cost: ¥1,400,000、Indirect Cost: ¥420,000)
Keywordsmulti-cultural workplace / communication / multicultural workplaces / communication problems / communication strategies / workplace interaction / Japanese & non-Japanese / intercultural / multicultural workplace
Outline of Research at the Start

Little is known of the effects an increase in foreign workers will have on communication and interpersonal relations among staff in Japanese workplaces. This research aims to address this significant gap, and provide practical, research based solutions to assist workers within such workplaces.

Outline of Final Research Achievements

The aims of this project were to: 1) examine how workers from different cultural backgrounds interact in Japanese workplaces; 2) reveal problems that can occur during such interactions; and 3) provide practical solutions to aid workers in overcoming such problems.
However, the Covid-19 pandemic made progress on the project difficult, which forced some changes to the original research plan. For example, instead of offering direct solutions to communication problems found in the workplace, it was decided to analyse discourse from a variety of workplace contexts that would enhance employees' understanding of the nature of workplace interactions and help resolve any communication problems that may arise.

Academic Significance and Societal Importance of the Research Achievements

This research addressed a gap in research on communication in multicultural workplaces in Japan. A corpus of Japanese discourse from 10 workplaces was created, results were presented at conferences and published in books and journals, and will be available on a website for access by the public.

Report

(6 results)
  • 2023 Annual Research Report   Final Research Report ( PDF )
  • 2022 Research-status Report
  • 2021 Research-status Report
  • 2020 Research-status Report
  • 2019 Research-status Report
  • Research Products

    (56 results)

All 2024 2023 2022 2021 2020 2019

All Journal Article (15 results) (of which Int'l Joint Research: 7 results,  Peer Reviewed: 14 results,  Open Access: 3 results) Presentation (35 results) (of which Int'l Joint Research: 22 results,  Invited: 5 results) Book (5 results) Funded Workshop (1 results)

  • [Journal Article] 新人は何もしらない:日本の会社における「社会人」への言語社会化2023

    • Author(s)
      クック 峰岸 治子
    • Journal Title

      日本における言語社会化ハンドブック

      Volume: 1 Pages: 289-310

    • Related Report
      2023 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Struggles with BELF communication: Workers’ perceptions of communicative practices at a multinational corporation in Japan.2023

    • Author(s)
      Saito Junko
    • Journal Title

      Perspectives on Teaching Workplace English in the 21st Century.

      Volume: 1 Pages: 50-70

    • DOI

      10.4324/9781003041283-3

    • ISBN
      9781003041283
    • Related Report
      2023 Annual Research Report
    • Peer Reviewed
  • [Journal Article] The US-Japan Online Magazine Project: International Telecollaborations as Translanguaging Spaces2023

    • Author(s)
      Yuri Kumagai & Momoyo Shimazu
    • Journal Title

      A Transdisciplinary Approach to Chinese and Japanese Language Teaching (TACJ): Pedagogical Collaboration Across Languages, Disciplines, Communities, and Borders

      Volume: 1 Pages: 179-195

    • Related Report
      2022 Research-status Report
    • Peer Reviewed
  • [Journal Article] 社会・コミュニティ参加とプロフィシェンシー2022

    • Author(s)
      佐藤慎司・嶋津百代
    • Journal Title

      日本語プロフィシェンシー研究の広がり

      Volume: 1 Pages: 61-73

    • Related Report
      2022 Research-status Report
    • Peer Reviewed
  • [Journal Article] 日米大学生間のテレコラボレーションにみるレジリエンス―ことばの資源の戦略的使用と距離感の交渉2022

    • Author(s)
      嶋津百代・熊谷由理
    • Journal Title

      レジリエンスから考えるこれからのコミュニケーション教育

      Volume: 1 Pages: 101-118

    • Related Report
      2022 Research-status Report
    • Peer Reviewed
  • [Journal Article] The East/West debate over politeness: Ideology and practice.2022

    • Author(s)
      Cook, Haruko M.
    • Journal Title

      Contrastive Pragmatics

      Volume: 1 Issue: 3 Pages: 1-12

    • DOI

      10.1163/26660393-bja10051

    • Related Report
      2022 Research-status Report
    • Peer Reviewed
  • [Journal Article] When the Model Becomes the Marginalized: Identity Struggles of Japanese Job-Hunters2021

    • Author(s)
      Barke Andrew、Shimazu Momoyo
    • Journal Title

      Linguistic Tactics and Strategies of Marginalization in Japanese.

      Volume: 1 Pages: 43-64

    • DOI

      10.1007/978-3-030-67825-8_3

    • ISBN
      9783030678241, 9783030678258
    • Related Report
      2021 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Mixed-Culture Discussion Activities as a Tool for Developing Pragmatic and Intercultural Awareness2021

    • Author(s)
      Barke Andrew、Shimazu Momoyo
    • Journal Title

      Teaching and Learning Second Language Pragmatics for Intercultural Understanding.

      Volume: 1 Pages: 105-125

    • DOI

      10.4324/9781003094128-6

    • ISBN
      9781003094128
    • Related Report
      2021 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Referential and non-referential (im)politeness: The trainer’s speech in a new employee orientation in a Japanese company.2021

    • Author(s)
      Cook, Haruko M.
    • Journal Title

      East Asian Pragmatics

      Volume: 6(1) Pages: 109-134

    • Related Report
      2020 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Linguistic impoliteness in a polite society: Ideology and practice in Japanese spoken and written discourse.2021

    • Author(s)
      Haruko M. & Nakamura, Momoko
    • Journal Title

      East Asian Pragmatics

      Volume: 6(1) Pages: 1-8

    • Related Report
      2020 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] 日本語教師養成の新たな文脈―キャリアとアイデンティティの観点からの再考―2021

    • Author(s)
      嶋津百代
    • Journal Title

      日本語文学

      Volume: 92 Pages: 171-188

    • NAID

      40022532207

    • Related Report
      2020 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] The (re)construction of ideologies of English-speaking elites at a global corporation in Japan2020

    • Author(s)
      Saito Junko
    • Journal Title

      Asian Englishes

      Volume: 22 Issue: 2 Pages: 163-178

    • DOI

      10.1080/13488678.2019.1680913

    • Related Report
      2020 Research-status Report 2019 Research-status Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Identity Construction of Non-Native Academics in Japanese Universities2019

    • Author(s)
      Barke, Andrew
    • Journal Title

      Language, Identity and Community

      Volume: Book Chapter Pages: 17-28

    • Related Report
      2019 Research-status Report
    • Peer Reviewed / Open Access / Int'l Joint Research
  • [Journal Article] グローカル人材育成プログラムの有効性―異文化間ビジネスコミュニケー ションの観点から2019

    • Author(s)
      上野敏寛・村田和代
    • Journal Title

      国際ビジネスコミュニケーション学会 研究年報

      Volume: 第78号 Pages: 51-59

    • NAID

      40022490703

    • Related Report
      2019 Research-status Report
    • Peer Reviewed / Open Access
  • [Journal Article] イデオロギーと現実の言語使用の差異に対する意識化―日本語学習者の語用論的能力育成につながる活動―2019

    • Author(s)
      アンドリュー バーク、嶋津 百代
    • Journal Title

      関西大学外国語学部紀要

      Volume: 第21号 Pages: 1-17

    • NAID

      120006731949

    • Related Report
      2019 Research-status Report
    • Open Access
  • [Presentation] Where have all the global resources gone? Reconciling ideals with workplace reality.2024

    • Author(s)
      Barke Andrew, Shimazu Momoyo
    • Organizer
      職場のコミュニケーション研究会 “Capturing the Reality of the Workplace” | 地域公共人材・政策開発リサーチセンター
    • Related Report
      2023 Annual Research Report
  • [Presentation] ’With Reluctance I Humbly Venture to Say One Thing:’ Creative use of Japanese honorifics in the performance of linguistic rituals and face threatening acts.2023

    • Author(s)
      Barke Andrew, Shimazu Momoyo
    • Organizer
      パネルセッション「Language Creativity in Everyday Japanese Discourse」18th International Pragmatics (IPrA) 学会
    • Related Report
      2023 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Creating Public Discourses with Personal Expressions in Japanese Linguistic Landscapes.2023

    • Author(s)
      Shimazu Momoyo, Barke Andrew
    • Organizer
      パネルセッション「Language Creativity in Everyday Japanese Discourse」18th International Pragmatics (IPrA) 学会
    • Related Report
      2023 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Construction of shared affect in a Japanese research interview: Changes in participation framework.2023

    • Author(s)
      Cook Haruko, M.
    • Organizer
      パネルセッション「Getting Close in a 'Formal COntext': Ideologies and Styling Practice in Japanese」18th International Pragmatics (IPrA) 学会
    • Related Report
      2023 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Style-shifting between Standard and Kansai Japanese at a Business Manners Training Camp.2023

    • Author(s)
      齋藤 純子
    • Organizer
      パネルセッション「Getting Close in a 'Formal COntext': Ideologies and Styling Practice in Japanese」18th International Pragmatics (IPrA) 学会
    • Related Report
      2023 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The U.S - Japan Online Magazine Project: International Telecollaboration as Translanguaging Spaces2023

    • Author(s)
      Yuri Kumagai & Momoyo Shimazu
    • Organizer
      2023 Annual Spring Conference American Association of Teachers of Japanese (AATJ)
    • Related Report
      2022 Research-status Report
    • Int'l Joint Research
  • [Presentation] 新入社員 個人的アイデンティティ、職業的アイデンティティ、そして 文化イデオロギーの調整2022

    • Author(s)
      アンドリュー バーク・嶋津 百代
    • Organizer
      ラウンドテーブル「多言語多文化ワークプレイス研究―日本の職場でのコミュニケーションを描く―」多言語多文化ワークプレイスラウンドテーブル
    • Related Report
      2022 Research-status Report
  • [Presentation] Resilience in the pandemic: Adapting to online modes of learning2022

    • Author(s)
      Kazuyo Murata & Maiko Ikeda
    • Organizer
      Sociolinguistics Symposium 24
    • Related Report
      2022 Research-status Report
    • Int'l Joint Research
  • [Presentation] 外国人スタッフと共に働く職場のコミュニケーション―国内中小企業の事例研究2022

    • Author(s)
      村田和代・江 欣樺・吉田悦子・大平幸
    • Organizer
      第82回国際ビジネスコミュニケーション学会全国大会
    • Related Report
      2022 Research-status Report
  • [Presentation] 日本人コミュニケーション“あるある”―外国人従業員の視点と実際の相互行為―2022

    • Author(s)
      齋藤純子
    • Organizer
      ラウンドテーブル「多言語多文化ワークプレイス研究―日本の職場でのコミュニケーションを描く―」多言語多文化ワークプレイスラウンドテーブル
    • Related Report
      2022 Research-status Report
  • [Presentation] 職場談話研究からの示唆2022

    • Author(s)
      村田 和代
    • Organizer
      ラウンドテーブル「多言語多文化ワークプレイス研究―日本の職場でのコミュニケーションを描く―」多言語多文化ワークプレイスラウンドテーブル
    • Related Report
      2022 Research-status Report
  • [Presentation] 日本の社会における「社会人」への言語社会化2022

    • Author(s)
      クック 治子
    • Organizer
      ラウンドテーブル「多言語多文化ワークプレイス研究―日本の職場でのコミュニケーションを描く―」多言語多文化ワークプレイスラウンドテーブル
    • Related Report
      2022 Research-status Report
  • [Presentation] Shinnyuushain: Reconciling Personal Identity, Professional Identity, & Cultural Ideology.2022

    • Author(s)
      アンドリュー バーク・嶋津 百代
    • Organizer
      パネルセッション「Constructing a Professional Identity in a Major Life-transitional Context in Japanese Society: From Gakusei to Shakaijin」
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] “Thank you for your call”: The construction of a professional identity through telephone role-plays in a Japanese company”2022

    • Author(s)
      Cook, Haruko, M.(研究協力者)
    • Organizer
      パネルセッション「Constructing a Professional Identity in a Major Life-transitional Context in Japanese Society: From Gakusei to Shakaijin」
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] The construction of the ultimate corporate worker identity: an examination of a Japanese business training camp.2022

    • Author(s)
      齋藤 純子(研究協力者)
    • Organizer
      パネルセッション「Constructing a Professional Identity in a Major Life-transitional Context in Japanese Society: From Gakusei to Shakaijin」
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] Becoming a Shakaijin: Recent Japanese Graduates Constructing New Professional Identities.2021

    • Author(s)
      アンドリュー バーク・嶋津 百代
    • Organizer
      パネルセッション「Constructing Professional Identities in Transitional Contexts in Japanese Society」17th International Pragmatics (IPrA) 学会
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] 日本の言語景観のメッセージ性―日本の大学の留学生は何を感じ取るのか― パネルセッション2021

    • Author(s)
      嶋津 百代・アンドリュー バーク
    • Organizer
      Japanese Studies Association of Australia (JSAA) 学会
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] Young, female, and empathetic: The identities of emerging new politicians in Japan2021

    • Author(s)
      村田 和代
    • Organizer
      パネルセッション「Constructing Professional Identities in Transitional Contexts in Japanese Society」17th International Pragmatics (IPrA) 学会
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] The construction of a polite professional identity through telephone role-plays in a Japanese company2021

    • Author(s)
      Cook, Haruko, M.(研究協力者)
    • Organizer
      パネルセッション「Constructing Professional Identities in Transitional Contexts in Japanese Society」17th International Pragmatics (IPrA) 学会
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] How to be corporate employees: An examination of identity at a Japanese business training camp.2021

    • Author(s)
      齋藤 純子(研究協力者)
    • Organizer
      パネルセッション「Constructing Professional Identities in Transitional Contexts in Japanese Society」17th International Pragmatics (IPrA) 学会
    • Related Report
      2021 Research-status Report
    • Int'l Joint Research
  • [Presentation] 学習者はいかにオンライン国際共修の場において「つながり」の調整を試みたか2021

    • Author(s)
      嶋津百代、熊谷由理
    • Organizer
      2021 Annual Spring Conference American Association of Teachers of Japanese (AATJ)
    • Related Report
      2020 Research-status Report
    • Int'l Joint Research
  • [Presentation] ケルン日本語教師研修会 日本語教師の「実践的コミュニケーション能力」を考える―文化庁報告「日本語教師に求められる資質・能力」をベースに―2020

    • Author(s)
      嶋津百代
    • Organizer
      国際交流基金 ケルン日本文化会館
    • Related Report
      2020 Research-status Report
    • Invited
  • [Presentation] Becoming an Adaptable Conformist: Socialisation experiences of Japanese job-hunters in a globalising world2019

    • Author(s)
      Barke, Andrew
    • Organizer
      7th Japanese Linguistics Symposium
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research / Invited
  • [Presentation] From Student to Shakaijin: The (Re-)Shaping of Job-Hunter Identities2019

    • Author(s)
      Barke, Andrew & Shimazu, Momoyo
    • Organizer
      The 16th International Pragmatics Association (IPrA) conference
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] Getting Past the Gatekeepers: Job-hunter Identities and Strategies2019

    • Author(s)
      Barke, Andrew & Shimazu, Momoyo
    • Organizer
      「キャリア支援を視野に入れた教育実践事例」研究会
    • Related Report
      2019 Research-status Report
  • [Presentation] Identity construction of persons of Japanese descent in interview narratives: A case study2019

    • Author(s)
      Murata, Kazuyo
    • Organizer
      iMean6 (Interaction & Meaning 2019 Conference)
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] 受け入れ側に求められることー職場談話研究からの示唆2019

    • Author(s)
      村田和代
    • Organizer
      日本語教育学会
    • Related Report
      2019 Research-status Report
    • Invited
  • [Presentation] ニュージーランドの職場における人 材育成の一例職場談話研究プロジェクトによる実践2019

    • Author(s)
      村田和代
    • Organizer
      言語政策学会
    • Related Report
      2019 Research-status Report
  • [Presentation] 職場談話研究からの貢献―海外からの移住者との共生にむけて2019

    • Author(s)
      村田和代
    • Organizer
      第7回共創学会研究会
    • Related Report
      2019 Research-status Report
    • Invited
  • [Presentation] 「批判的であること」の考察 ―日本語教育実習生が抵抗や葛藤を乗り越えた先に見えてきたもの―2019

    • Author(s)
      嶋津百代
    • Organizer
      AATJ 2020
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] 「場」の解釈によって形成される「場」―日本語教育実習生が求めた学び―2019

    • Author(s)
      嶋津百代
    • Organizer
      言語文化教育研究学会 第6回年次大会
    • Related Report
      2019 Research-status Report
  • [Presentation] これからの時代の日本語教育サポーターの育成―日本語教員養成と留学生教育の取組み―2019

    • Author(s)
      嶋津百代
    • Organizer
      群山大学校東アジア学部日語日文学科
    • Related Report
      2019 Research-status Report
    • Invited
  • [Presentation] Politeness training through impoliteness: Institutional impoliteness in a Japanese company2019

    • Author(s)
      Cook, Haruko, M.
    • Organizer
      12th International Conference on (Im)politeness
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] Why is she mixing polite and impolite speech? A trainer’s conflicting identities in the new employee orientation in a Japanese company2019

    • Author(s)
      Cook, Haruko, M.
    • Organizer
      16th International Pragmatics Conference
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Presentation] “Two men get married?”: Two different perspectives on marriage in a Japanese TV drama2019

    • Author(s)
      Saito, Junko
    • Organizer
      16th International Pragmatics Conference
    • Related Report
      2019 Research-status Report
    • Int'l Joint Research
  • [Book] 日本における言語社会化ハンドブック2023

    • Author(s)
      クック峯岸 治子、高田 明
    • Total Pages
      354
    • Publisher
      ひつじ書房
    • ISBN
      9784823410499
    • Related Report
      2023 Annual Research Report
  • [Book] レジリエンスから考えるこれからのコミュニケーション教育2022

    • Author(s)
      村田 和代
    • Total Pages
      224
    • Publisher
      ひつじ書房
    • ISBN
      482341165X
    • Related Report
      2022 Research-status Report
  • [Book] 越境者との共存にむけて2022

    • Author(s)
      村田 和代
    • Total Pages
      288
    • Publisher
      ひつじ書房
    • ISBN
      9784823411229
    • Related Report
      2021 Research-status Report
  • [Book] Linguistic Tactics and Strategies of Marginalization in Japanese. (分担執筆:Andrew Barke and Momoyo Shimazu) When the model becomes the marginalized: Identity struggles of Japanese job-hunters.2021

    • Author(s)
      Kroo, J., Barke, A., Shimazu, M., Sato, K., Nagashima, Y., Lawrence, L., Tsuchiya, K., Saito, J., Furukawa, G., Unser-Shultz, G., Yamashita, R.
    • Total Pages
      238
    • Publisher
      Palgrave Macmillan
    • ISBN
      3030678245
    • Related Report
      2020 Research-status Report
  • [Book] 発話の権利. (分担執筆:村田和代) 「ビジネスミーティングにみられるユーモアから発話の権利を考える」2020

    • Author(s)
      定延利之、木村大治、串田秀也、園田浩司、高梨克也、中村美知夫、細馬宏通、村田和代
    • Total Pages
      244
    • Publisher
      ひつじ書房
    • ISBN
      4894769832
    • Related Report
      2020 Research-status Report
  • [Funded Workshop] 職場のコミュニケーション研究会 “Capturing the Reality of the Workplace” | 地域公共人材・政策開発リサーチセンター (ryukoku.ac.jp)2024

    • Related Report
      2023 Annual Research Report

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Published: 2019-04-18   Modified: 2025-01-30  

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