Tourist satisfaction - loyalty and resident perception in over-tourism context: Possible policies to promote tourism and enhance community satisfaction
| Project/Area Number |
19K20577
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| Research Category |
Grant-in-Aid for Early-Career Scientists
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| Allocation Type | Multi-year Fund |
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| Review Section |
Basic Section 80020:Tourism studies-related
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| Research Institution | Tokyo Metropolitan University (2021-2023)
Japan Transport and Tourism Research Institute (2019-2020) |
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Principal Investigator |
NGUYEN VAN・TRUONG 東京都立大学, 都市環境科学研究科, 特任助教 (90837593)
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| Project Period (FY) |
2019-04-01 – 2024-03-31
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| Project Status |
Completed (Fiscal Year 2023)
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| Budget Amount *help |
¥4,160,000 (Direct Cost: ¥3,200,000、Indirect Cost: ¥960,000)
Fiscal Year 2021: ¥130,000 (Direct Cost: ¥100,000、Indirect Cost: ¥30,000)
Fiscal Year 2020: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2019: ¥2,730,000 (Direct Cost: ¥2,100,000、Indirect Cost: ¥630,000)
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| Keywords | Overtourism / Negative tourism impacts / Carrying capacity / Tourist satisfaction / Resident satisfaction / Conceptual framework / qualitative analysis / quantitative analysis / overtourism policy / Resident quality of life / Tourism policy |
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| Outline of Research at the Start |
The study determines determinants destination satisfaction, loyalty of tourists and the impacts of overtourism on local resident quality of life (QoL). Then, policy implications will be formulated to promote the tourist satisfaction and mitigate the local QoL. The methods used are Confirmatory Factor Analysis and Structural Equation Modeling.
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| Outline of Annual Research Achievements |
Overall outcomes: (1) Research Title: “An Analysis of Overtourism Policies in Cities by Combining Quantitative and Qualitative Criteria.” Nguyen Van Truong, Daisuke Fukuda, Transport Policy Studies’ Review, vol. advpub, 2022. J-Stage, https://doi.org/10.24639/tpsr.TPSR_24R_01; (2) Research Title: “MANAGEMENT OF NEGATIVE TOURISM IMPACTS: Vietnamese and Japanese Cities.” Nguyen Van Truong, Shimizu Tetsuo, under review
The outcome of the final year includes (2) and:
- Conducting a site survey in Furano and Biei (Hokkaido) about overtourism and discussed with Biei town and Furano DMO’s representative.
- I also visited some tourist hot spots and consulted with a tourism researcher in Vietnam about overtourism. Based on that, I can compare the overtourism in Japan and in Vietnam.
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Report
(5 results)
Research Products
(6 results)
