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Modeling a public library service conformable to user needs

Research Project

Project/Area Number 20300087
Research Category

Grant-in-Aid for Scientific Research (B)

Allocation TypeSingle-year Grants
Section一般
Research Field Library and information science/Humanistic social informatics
Research InstitutionKeio University

Principal Investigator

TAMURA Shunsaku  慶應義塾大学, 文学部, 教授 (70129534)

Co-Investigator(Renkei-kenkyūsha) MIWA Makiko  放送大学, 教授 (90333541)
IKEYA Nozomi  慶應義塾大学, 文学部, 教授 (10297723)
SAITO Yasunori  明治大学, 文学部, 教授 (80248640)
KOSHIZUKA Mika  学習院女子大学, 国際交流文化学部, 教授 (70270444)
KASAI Yumiko  玉川大学, 通信教育部, 准教授 (10365869)
Research Collaborator SAITO Seiichi  千葉経済大学, 短期大学部, 准教授 (20442072)
Project Period (FY) 2008 – 2011
Project Status Completed (Fiscal Year 2011)
Budget Amount *help
¥8,840,000 (Direct Cost: ¥6,800,000、Indirect Cost: ¥2,040,000)
Fiscal Year 2011: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Fiscal Year 2010: ¥2,600,000 (Direct Cost: ¥2,000,000、Indirect Cost: ¥600,000)
Fiscal Year 2009: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Fiscal Year 2008: ¥3,250,000 (Direct Cost: ¥2,500,000、Indirect Cost: ¥750,000)
Keywords公共図書館 / ビジネス支援サービス / 図書館経営 / 情報図書館学 / 公共図書館学
Research Abstract

Interviews and a national survey were conducted to make clear conditions for settling a new service supporting community problem-solving in public libraries. The results are as follows : 1. A new service actually consists of a set of multiple services. Each library put different emphases in component services with the result that a variety of services are provided by different libraries under the same service. 2. Librarians generally accept varieties of services, while they are persistently reluctant to work more due to the introduction of a new service. 3. Therefore it is crucial for its success to get understanding and participation of the staff as well as to give them opportunities to acquire skills necessary to implement the service. 4. It is effective for the development of a new service to cooperate with relevant organizations.

Report

(6 results)
  • 2011 Annual Research Report   Final Research Report ( PDF )
  • 2010 Annual Research Report   Self-evaluation Report ( PDF )
  • 2009 Annual Research Report
  • 2008 Annual Research Report
  • Research Products

    (28 results)

All 2012 2011 2010 2009 2008 Other

All Journal Article (6 results) (of which Peer Reviewed: 6 results) Presentation (16 results) Book (1 results) Remarks (5 results)

  • [Journal Article] In search of facilitating citizens 'problem solving : public libraries' collaborative development of services with related organizations2011

    • Author(s)
      Ikeya, N., Tamura, S., Miwa, M., Koshizuka, M., Saito, S., Kasai, Y.
    • Journal Title

      Information Research

      Volume: vol.16, no.1 Pages: 468-468

    • Related Report
      2011 Final Research Report
    • Peer Reviewed
  • [Journal Article] In Search of Facilitating Citizens' Problem Solving : Public Libraries' Collaborative Development of Services with Related Organizations2011

    • Author(s)
      Ikeya, Nozomi; Tamura, Shunsaku; Miwa, Makiko; Koshizuka, Mika; Saito, Seiichi; Kasai, Yumiko
    • Journal Title

      Information Research

      Volume: vol.16,no.1

    • Related Report
      2011 Annual Research Report
    • Peer Reviewed
  • [Journal Article] In search of facilitating citizens'problem solving : public libraries'collaborative development of services with related organizations2011

    • Author(s)
      Ikeya, N., Tamura, S., Miwa, M., Koshizuka, M., Saito, S., Kasai, Y.
    • Journal Title

      Information Research 16(1)

      Pages: 468-468

    • Related Report
      2010 Self-evaluation Report
    • Peer Reviewed
  • [Journal Article] Satisfaction and the perception of usefulness among users of business information service in Japan2008

    • Author(s)
      Tamura, S., Miwa, M., Koshizuka, M., Ikeya, N., Saito, S., Kasai, Y., Saito, Y., Awamura, N.
    • Journal Title

      Information Research

      Volume: vol.13, no.4 Pages: 366-366

    • Related Report
      2011 Final Research Report
    • Peer Reviewed
  • [Journal Article] Satisfaction and the perception of usefulness among users of business information service in Japan2008

    • Author(s)
      Tamura, S., Miwa, M., Koshizuka, M., Ikeya, N., Saito, S., Kasai, Y., Saito, Y., Awamura, N.
    • Journal Title

      Information Research 13(4)

      Pages: 366-366

    • Related Report
      2010 Self-evaluation Report
    • Peer Reviewed
  • [Journal Article] Satisfaction and the perception of usefulness among users of business information service in Japan2008

    • Author(s)
      Tamura, Shunsaku
    • Journal Title

      Information Research vol. 13, no. 4

      Pages: 366-366

    • Related Report
      2008 Annual Research Report
    • Peer Reviewed
  • [Presentation] Phenomena of value co-creation in service2010

    • Author(s)
      Ikeya, N.; Tamura, S.
    • Organizer
      2nd International Service Innovation Design Conference (ISIDC 2010)
    • Place of Presentation
      公立はこだて未来大学
    • Year and Date
      2010-10-18
    • Related Report
      2010 Annual Research Report
  • [Presentation] In search of facilitating citizens 'problem solving : public libraries' collaborative development of services with related organizations2010

    • Author(s)
      Ikeya, N., Tamura, S., Miwa, M., Koshizuka, M., Saito, S., Kasai, Y
    • Organizer
      Information Seeking in Context(ISIC 2010)
    • Place of Presentation
      University of Murcia
    • Related Report
      2011 Final Research Report
  • [Presentation] Phenomena of value co-creation in service2010

    • Author(s)
      Ikeya, N., Tamura, S
    • Organizer
      Proceedings of the 2nd International Service Innovation Design Conference(ISIDC 2010)
    • Place of Presentation
      Hakodate University
    • Related Report
      2011 Final Research Report
  • [Presentation] 公共図書館の付加価値サービスの構築を目指して:サービスの意義と要件を考える2009

    • Author(s)
      田村俊作
    • Organizer
      平成21年度北日本図書館連盟研究協議会・第33回秋田県図書館大会
    • Place of Presentation
      秋田県,秋田県立図書館
    • Year and Date
      2009-10-09
    • Related Report
      2011 Final Research Report
  • [Presentation] 公共図書館の付加価値サービスの構築を目指して:サービスの意義と要件を考える2009

    • Author(s)
      田村俊作
    • Organizer
      平成21年度北日本図書館連盟研究協議会・第33回秋田県図書館大会
    • Place of Presentation
      秋田県立図書館
    • Year and Date
      2009-10-09
    • Related Report
      2010 Self-evaluation Report
  • [Presentation] 公共図書館の付加価値サービスの構築を目指して:サービスの意義と要件を考える2009

    • Author(s)
      田村俊作
    • Organizer
      平成21年度北日本図書館連盟研究協議会・第33回秋田県図書館大会
    • Place of Presentation
      秋田県立図書館(秋田県)
    • Year and Date
      2009-10-09
    • Related Report
      2009 Annual Research Report
  • [Presentation] 公共図書館におけるビジネス支援サービスの有用性:日常業務遂行のために用いる利用者が持つ期待と実際の評価2009

    • Author(s)
      越塚美加, 田村俊作, 三輪眞木子, 池谷のぞみ, 齋藤誠一, 齋藤泰則, 河西由美子
    • Organizer
      2009年日本図書館情報学会春季研究集会
    • Place of Presentation
      埼玉県,駿河台大学
    • Year and Date
      2009-05-23
    • Related Report
      2011 Final Research Report
  • [Presentation] 公共図書館におけるビジネス支援サービスの有用性:日常業務遂行のために用いる利用者が持つ期待と実際の評価2009

    • Author(s)
      越塚美加, 田村俊作, 三輪眞木子, 池谷のぞみ, 斎藤誠一, 齋藤泰則, 河西由美子
    • Organizer
      2009年日本図書館情報学会春季研究集会
    • Place of Presentation
      駿河台大学
    • Year and Date
      2009-05-23
    • Related Report
      2010 Self-evaluation Report
  • [Presentation] 公共図書館におけるビジネス支援サービスの有用性:日常業務遂行のために用いる利用者が持つ期待と実際の評価2009

    • Author(s)
      越塚美加
    • Organizer
      2009年日本図書館情報学会春季研究集会
    • Place of Presentation
      駿河台大学(埼玉県)
    • Year and Date
      2009-05-23
    • Related Report
      2009 Annual Research Report
  • [Presentation] The role of the Business Librarian Training Program in the business support service provided by public libraries2009

    • Author(s)
      Saito, S., MiwaM., Tamura, S., Kasai, Y., Ikeya, N., Koshizuka, M.
    • Organizer
      Asia-Pacific Conference on Library & Information Education & Practice
    • Place of Presentation
      Tsukuba, Japan
    • Year and Date
      2009-03-07
    • Related Report
      2011 Final Research Report
  • [Presentation] The Role of the Business Librarian Training Program in the Business Support Service Provided by Public Libraries2009

    • Author(s)
      Saito, Seiichi
    • Organizer
      Asia-Pacific Conference on Library & Information Education & Practice
    • Place of Presentation
      Tsukuba, Japan
    • Year and Date
      2009-03-07
    • Related Report
      2008 Annual Research Report
  • [Presentation] The role of the business training program in the business support services provided by public libraries.2009

    • Author(s)
      Saito, S., Makiko, M., Tamura, S., Kasai, Y., Ikeya, N., Koshizuka, M.
    • Organizer
      Asia-Pacific Conference on Library & Information Education & Practice
    • Place of Presentation
      University of Tsukuba.
    • Related Report
      2010 Self-evaluation Report
  • [Presentation] ビジネス支援サービスの設計と運営2008

    • Author(s)
      池谷のぞみ
    • Organizer
      第94回全国図書館大会
    • Place of Presentation
      兵庫県,神戸学院大学
    • Year and Date
      2008-09-19
    • Related Report
      2011 Final Research Report
  • [Presentation] ビジネス支援サービスの設計と運営2008

    • Author(s)
      池谷のぞみ
    • Organizer
      第94回全国図書館大会
    • Place of Presentation
      神戸学院大学
    • Year and Date
      2008-09-19
    • Related Report
      2010 Self-evaluation Report 2008 Annual Research Report
  • [Presentation] Satisfaction and the perception of usefulness among users of business information service in Japan2008

    • Author(s)
      Tamura, S., Miwa, M., Koshizuka, M., Ikeya, N., Saito, S., Kasai, Y., Saito, Y., Awamura, N.
    • Organizer
      Information Seeking In Context
    • Place of Presentation
      Lithuania, Vilnius
    • Year and Date
      2008-09-18
    • Related Report
      2011 Final Research Report
  • [Presentation] Satisfaction and the Perception of Usefulness among Users of Business Information Service in Japan2008

    • Author(s)
      Tamura, Shunsaku
    • Organizer
      Information Seeking In Context
    • Place of Presentation
      Vilnius, Lithuania
    • Year and Date
      2008-09-18
    • Related Report
      2008 Annual Research Report
  • [Book] 利用者ニーズに適合した公共図書館サービスモデルの構築2012

    • Author(s)
      田村俊作, 三輪眞木子, 越塚美加, 池谷のぞみ, 齋藤誠一, 齋藤泰則, 河西由美子
    • Total Pages
      136
    • Related Report
      2011 Final Research Report
  • [Remarks]

    • URL

      http://web.keio.jp/.tamaran/research/bizlib/

    • Related Report
      2011 Final Research Report
  • [Remarks]

    • URL

      http://web.keio.jp/~tamaran/research/bizlib/

    • Related Report
      2011 Annual Research Report
  • [Remarks]

    • URL

      http://web.keio.jp/~tamaran/research/bizlib/

    • Related Report
      2010 Annual Research Report
  • [Remarks]

    • URL

      http://www.slis.keio.ac.jp/~tamaran/research/bizlib/index.html

    • Related Report
      2009 Annual Research Report
  • [Remarks]

    • URL

      http://www.slis.keio.ac.jp./~tamaran/research/bizlib/index.html

    • Related Report
      2008 Annual Research Report

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Published: 2008-04-01   Modified: 2016-04-21  

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