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The functions of negative feedback in workplace : Comprehensive examinations on determinants of the effects

Research Project

Project/Area Number 20730409
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeSingle-year Grants
Research Field Social psychology
Research InstitutionYamanashi Gakuin University

Principal Investigator

SHIGEMASU Eri  Yamanashi Gakuin University, 法学部, 准教授 (80410380)

Project Period (FY) 2008 – 2009
Project Status Completed (Fiscal Year 2009)
Budget Amount *help
¥4,290,000 (Direct Cost: ¥3,300,000、Indirect Cost: ¥990,000)
Fiscal Year 2009: ¥1,820,000 (Direct Cost: ¥1,400,000、Indirect Cost: ¥420,000)
Fiscal Year 2008: ¥2,470,000 (Direct Cost: ¥1,900,000、Indirect Cost: ¥570,000)
Keywords社会心理学 / 対人コミュニケーション / フィードバック / 信頼 / 職務満足 / 組織文化 / 社会系心理学 / メンタルヘルス / コミットメント / 仕事満足 / 組織風土
Research Abstract

To examine the functions of negative feedback, pointing out things wrong with recipients, this study conducted interviews and an internet survey on full-time employees, and a questionnaire survey at several workplaces. Results show that the more negative feedback the supervisors provided, the more the recipients felt growth. However, this function depended on the recipients' job level, type of a job, and job characteristics. This study also identified the conditions at various levels, such as the way to deliver messages, the characteristics of supervisors and workplaces, that enhanced the function of a specific NF message.

Report

(3 results)
  • 2009 Annual Research Report   Final Research Report ( PDF )
  • 2008 Annual Research Report
  • Research Products

    (5 results)

All 2010 2009

All Presentation (5 results)

  • [Presentation] 職場におけるポジティブ/ネガティブ・フィードバックの効果-職務特性による比較-2010

    • Author(s)
      繁桝江里
    • Organizer
      日本社会心理学会第51回大会
    • Related Report
      2009 Final Research Report
  • [Presentation] 上司からのポジティブ/ネガティブ・フィードバック-効用をもたらす条件の検討-2010

    • Author(s)
      繁桝江里、今城志保、菅原育子
    • Organizer
      産業組織心理学会第26回大会
    • Related Report
      2009 Final Research Report
  • [Presentation] 職場におけるネガティブ・フィードバックの効果-どのような内容や言い方、上司、職場であれば効用を持ちうるのか-2009

    • Author(s)
      繁桝江里
    • Organizer
      日本社会心理学会第50回大会・日本グループ・ダイナミックス学会第56回大会合同大会
    • Related Report
      2009 Final Research Report
  • [Presentation] 上司からのポジティブ/ネガティブ・フィードバック-部下の職務満足に与える効果、および、調整要因の検討-2009

    • Author(s)
      繁桝江里、今城志保、菅原育子
    • Organizer
      産業組織心理学会第25回大会
    • Related Report
      2009 Final Research Report
  • [Presentation] Positive/Negative feedback and satisfaction in Japanese workplace2009

    • Author(s)
      Eri Shigemasu
    • Organizer
      The 2009 Honolulu conference of International Academy for Intercultural Research
    • Related Report
      2009 Final Research Report

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Published: 2008-04-01   Modified: 2016-04-21  

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