Outcome Evaluation of the Nursing Service using the Satisfaction for the Quality Improvement -The Approach using both Satisfaction of Patient and Nurse

Research Project

Project/Area Number	20791674
Research Category	Grant-in-Aid for Young Scientists (B)
Allocation Type	Single-year Grants
Research Field	Fundamental nursing
Research Institution	Kochi Women's University
Principal Investigator	INOUE Masataka Kochi Women's University, 看護学部, 助教 (60405537)
Project Period (FY)	2008 – 2010
Project Status	Completed (Fiscal Year 2010)
Budget Amount *help	¥3,250,000 (Direct Cost: ¥2,500,000、Indirect Cost: ¥750,000) Fiscal Year 2010: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000) Fiscal Year 2009: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000) Fiscal Year 2008: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Keywords	満足度 / 患者満足 / 職務満足 / 質 / カイゼン活動 / シミュレーション / リフレクション
Research Abstract	With two or more questions, the degree of satisfaction fell compared with before. The sense which those questions have was "whether a nurse is in the patient side." Moreover, those questions were easy for the evaluation by a patient. The lowered reason was because a patient's hope went up. A nurse's reflection was effective in the quality enhancement program. In particular, the education by a simulation is effective. This simulation reproduces a clinical scene.

Report

(4 results)