A fundamental research to develop a health promotion program with focusing on emotion management processes in emotional labor.
| Project/Area Number |
21530713
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| Research Category |
Grant-in-Aid for Scientific Research (C)
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| Allocation Type | Single-year Grants |
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| Section | 一般 |
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| Research Field |
Clinical psychology
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| Research Institution | University of Tsukuba |
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Principal Investigator |
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| Co-Investigator(Renkei-kenkyūsha) |
SEKIYA Daiki 横浜市こども青少年局, 北部児童相談所, 児童福祉司 (80619213)
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| Project Period (FY) |
2009 – 2011
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| Project Status |
Completed (Fiscal Year 2011)
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| Budget Amount *help |
¥4,030,000 (Direct Cost: ¥3,100,000、Indirect Cost: ¥930,000)
Fiscal Year 2011: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Fiscal Year 2010: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2009: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
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| Keywords | 健康心理学 / 感情労働 / 副次的感情 / バーンアウト / 筆記開示 / 介入 / 感情開示 / 感情抑制 / 感情管理プロセス / 感情処理プロセス / 表層演技 / 深層演技 / 感情的不協和 / 感情管理 / 感情作業 |
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| Research Abstract |
In recent years, emotional labor has been gaining its importance in the society. It is indicated that emotional labor could have negative influences such as burnout on workers, however, there are few studies have considered about the strategies to reduce such negative impacts. In the present study, we assumed that emotional laborers cannot avoid stressful emotional management during their work time. We tried to reconsider emotional labor process, and tried to apply emotional disclosure paradigm to reduce burnout among workers. The results suggested that the secondary process and secondary emotions, that is, the ex-post emotional labor process and post hoc evoked emotions had a significant role in burnout. And the experimental intervention of applying writing paradigm to secondary emotion disclosure showed the reducing effect of burnout in the participants who wrote secondary emotions. These results indicated that the importance of secondary process in the emotional labor, and the potency of emotional disclosure about secondary emotions as a way of the reduction in negative effects of emotional labor.
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Report
(4 results)
Research Products
(15 results)
