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A study for Evaluation of Information Service Quality

Research Project

Project/Area Number 22700247
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeSingle-year Grants
Research Field Library and information science/Humanistic social informatics
Research InstitutionWaseda University

Principal Investigator

TANAKA Yasuhiro  早稲田大学, アジア太平洋研究センター, 招聘研究員 (20454093)

Project Period (FY) 2010 – 2012
Project Status Completed (Fiscal Year 2012)
Budget Amount *help
¥2,990,000 (Direct Cost: ¥2,300,000、Indirect Cost: ¥690,000)
Fiscal Year 2012: ¥650,000 (Direct Cost: ¥500,000、Indirect Cost: ¥150,000)
Fiscal Year 2011: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2010: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Keywordsユーザ受容 / QoE(Quality of Experience) / TAM / ソーシャルメディア / 情報品質 / プライベート空間機能 / 技術受容モデル / 主観的評価 / リスク認知 / 利用誘因 / プライベート空間機能尺度 / サービス評価 / 評価モデル / 空間認知 / プライベート空間昨日尺度 / Technology Acceptance Model
Research Abstract

In this fist survey, correspondence analysis is first applied to the data obtained from the survey results in order to analyze them with a recognition map (correspondence analysis) in regards to how the residents perceive safety and security in the community as well as efforts by local governments, and how residents' consciousness and evaluation of safety and security is connected with the related measures by local governments in the image of respondents.
And second survey, this research aims to evaluate the effects of social media in the local community and identify their role by quantifying characteristics of motivation to use social media. We conducted an evaluation based on information quality and the index of private space function by applying the TAM (Technology Acceptance Model) rating scale, which have been used in analyzing Internet use.

Report

(4 results)
  • 2012 Annual Research Report   Final Research Report ( PDF )
  • 2011 Annual Research Report
  • 2010 Annual Research Report
  • Research Products

    (15 results)

All 2012 2011 2010 Other

All Journal Article (5 results) (of which Peer Reviewed: 5 results) Presentation (10 results)

  • [Journal Article] Assessment of ICT as social security service by the multidimensional scaling method2012

    • Author(s)
      Yasuhiro Tanaka, Daiji Hario
    • Journal Title

      Journal of Management Science

    • Related Report
      2012 Final Research Report
    • Peer Reviewed
  • [Journal Article] 地域におけるソーシャルメディアの役割と利用誘因に関する研究2012

    • Author(s)
      田中康裕,小舘亮之,山内真由美
    • Journal Title

      総務省情報通信政策研究所,情報通信政策レビュー

      Volume: 第3号

    • Related Report
      2012 Final Research Report
    • Peer Reviewed
  • [Journal Article] Assessment of ICT as social security service by the multidimensional scaling method2012

    • Author(s)
      Yasuhiro Tanaka
    • Journal Title

      Journal of Management Science

      Volume: Vol.3 Pages: 111-118

    • Related Report
      2012 Annual Research Report
    • Peer Reviewed
  • [Journal Article] 地域におけるソーシャルメディアの役割と利用誘因に関する調査研究2011

    • Author(s)
      田中康裕、小舘亮之、山内真由美
    • Journal Title

      情報通信政策レビュー

      Volume: 3

    • NAID

      40019505080

    • Related Report
      2011 Annual Research Report
    • Peer Reviewed
  • [Journal Article] 地域の安全・安心担保技術としてのITに関する評価~コレスポンデンス分析による消費者イメージの分析をもとに~2010

    • Author(s)
      田中康裕・針尾大嗣
    • Journal Title

      早稲田大学GITI/GITS紀要

      Volume: 2010年度 Pages: 145-152

    • NAID

      40017350565

    • Related Report
      2010 Annual Research Report
    • Peer Reviewed
  • [Presentation] RESEARCH ON THE ROLE OF SOCIAL MEDIA AND MOTIVATION TO USE IN THE LOCAL COMMUNITY -INDEX OF INFORMATION QUALITY AND PRIVATE SPACE FUNCTION-2012

    • Author(s)
      Yasuhiro Tanaka, Akihisa Kodate
    • Organizer
      International conference on Information Quality 2012
    • Place of Presentation
      Paris, France
    • Related Report
      2012 Final Research Report
  • [Presentation] Evaluation of ICT as Societal Security Service through Correspondence Analysis2012

    • Author(s)
      Yasuhiro Tanaka, Daiji Hario
    • Organizer
      International conference Business Management
    • Place of Presentation
      Gold Cost, Australia
    • Related Report
      2012 Final Research Report
  • [Presentation] クラウドサービスのリスクとメディアリテラシーに関する研究2012

    • Author(s)
      田中康裕, 針尾大師
    • Organizer
      情報コミュニケーション学会第10回研究大会
    • Related Report
      2012 Final Research Report
  • [Presentation] RESEARCH ON THE ROLE OF SOCIAL MEDIA AND MOTIVATION TO USE IN THE LOCAL COMMUNITY -INDEX OF INFORMATION QUALITY AND PRIVATE SPACE FUNCTION-2012

    • Author(s)
      Yasuhiro Tanaka
    • Organizer
      International conference on Information Quality 2012
    • Place of Presentation
      Paris,France
    • Related Report
      2012 Annual Research Report
  • [Presentation] ITに関する一般生活者のリスク認知に関する研究2012

    • Author(s)
      高橋沙綾, 田中康裕, 城亘, 針尾大嗣
    • Organizer
      情報コミュニケーション学会 第9回全国大会
    • Place of Presentation
      青山学院大学青山キャンパス
    • Related Report
      2011 Annual Research Report
  • [Presentation] 利用実態分析に基づく地域メディア機能評価手法の研究2012

    • Author(s)
      小舘亮之, 田中康裕, 山内真由美, 針尾大嗣
    • Organizer
      情報通信学会 第28回学会大会
    • Place of Presentation
      青山学院大学青山キャンパス
    • Related Report
      2011 Annual Research Report
  • [Presentation] 利用実態分析に基づく地域メディア機能評価手法の研究2011

    • Author(s)
      小舘亮之, 田中康裕, 山内真由美, 針尾大嗣
    • Organizer
      第28回情報通信学会
    • Related Report
      2012 Final Research Report
  • [Presentation] 住民イメージ分析に基づく安全・安心ITに関する考察2010

    • Author(s)
      田中康裕
    • Organizer
      第27回情報通信学会学会大会
    • Place of Presentation
      早稲田大学
    • Year and Date
      2010-06-27
    • Related Report
      2010 Annual Research Report
  • [Presentation] Evaluation of ICT as Societal Security Service through Correspondence Analysis

    • Author(s)
      Yasuhiro Tanaka
    • Organizer
      International Conference Business Management
    • Place of Presentation
      Gold Cost, Australia
    • Related Report
      2012 Annual Research Report
  • [Presentation] クラウドサービスのリスクとメディアリテラシーに関する研究

    • Author(s)
      田中康裕
    • Organizer
      情報コミュニケーション学会第10回研究会
    • Place of Presentation
      明治大学
    • Related Report
      2012 Annual Research Report

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Published: 2010-08-23   Modified: 2019-07-29  

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