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Medical Service Science in Regional Key Hospitals for Patients and Staff Satisfaction

Research Project

Project/Area Number 23241047
Research Category

Grant-in-Aid for Scientific Research (A)

Allocation TypeSingle-year Grants
Section一般
Research Field Social systems engineering/Safety system
Research InstitutionUniversity of Tsukuba

Principal Investigator

TAKAGI Hideaki  筑波大学, システム情報系, 教授 (30260467)

Co-Investigator(Kenkyū-buntansha) IKUINE Fumihiko  筑波大学, システム情報系, 准教授 (10377046)
UEICHI Hideo  筑波大学, システム情報系, 准教授 (20334534)
KURATA Hisashi  筑波大学, システム情報系, 准教授 (20508428)
SHIGENO Maiko  筑波大学, システム情報系, 教授 (40272687)
YOSHISE Akiko  筑波大学, システム情報系, 教授 (50234472)
MISUE Kazuo  筑波大学, システム情報系, 准教授 (50375424)
ILIC Mika (SATO Mika)  筑波大学, システム情報系, 教授 (60269214)
TAKEHARA Kota  筑波大学, システム情報系, 助教 (70611747)
ZHANG Yongbing  筑波大学, システム情報系, 教授 (80242353)
OKADA Yukihiko  筑波大学, システム情報系, 准教授 (80432053)
Co-Investigator(Renkei-kenkyūsha) YAMASHITA Keizo  筑波大学, 学内共同利用施設等, 病院講師 (00239964)
KAWANO Satoru  筑波大学, 人間総合科学研究科, 講師 (90323295)
Research Collaborator SHIRAKAWA Yoko  筑波大学, 附属病院, 看護部長(副病院長)
KURAMOCHI Ryoko  筑波大学, 附属病院, 副看護部長
NOTAKE Noriko  筑波大学, 附属病院, 副看護部長
Project Period (FY) 2011-04-01 – 2015-03-31
Project Status Completed (Fiscal Year 2014)
Budget Amount *help
¥49,140,000 (Direct Cost: ¥37,800,000、Indirect Cost: ¥11,340,000)
Fiscal Year 2013: ¥14,690,000 (Direct Cost: ¥11,300,000、Indirect Cost: ¥3,390,000)
Fiscal Year 2012: ¥16,510,000 (Direct Cost: ¥12,700,000、Indirect Cost: ¥3,810,000)
Fiscal Year 2011: ¥17,940,000 (Direct Cost: ¥13,800,000、Indirect Cost: ¥4,140,000)
Keywords医療・福祉 / サービス科学 / 患者満足 / 最適化アルゴリズム / ライフ・イノベーション
Outline of Final Research Achievements

We studied the algorithm for determining the admission and bed allocation for patients by hearing from doctors and nurses in charge of bed control in the University of Tsukuba Hospital. We then implemented the algorithm and user interface on the tablet terminal. However, our system has not been used in real operation, because all the wards moved to a new building at the final stage of this research period. We also received a complete log of orders for the movement of patients from room to room during hospitalization over two years. We have succeeded in modeling the flow of obstetric patients by a queueing network, which can predict the number of patients in the obstetric wards from the statistics of admission rates and length-of-stay.

Report

(4 results)
  • 2014 Final Research Report ( PDF )
  • 2013 Annual Research Report
  • 2012 Annual Research Report
  • 2011 Annual Research Report
  • Research Products

    (19 results)

All 2015 2014 2013 2012 2011 Other

All Journal Article (3 results) (of which Peer Reviewed: 2 results) Presentation (16 results)

  • [Journal Article] サービスサイエンスの動向2011

    • Author(s)
      高木英明、吉瀬章子
    • Journal Title

      電子情報通信学会誌

      Volume: 94/9 Pages: 756-759

    • NAID

      110008711927

    • Related Report
      2011 Annual Research Report
  • [Journal Article] 質の高いサービスを提供するためのスタッフスケジューリング2011

    • Author(s)
      池上敦子、繁野麻衣子
    • Journal Title

      電子情報通信学会誌

      Volume: 94/9 Pages: 760-766

    • NAID

      110008711928

    • Related Report
      2011 Annual Research Report
    • Peer Reviewed
  • [Journal Article] コールセンターのキャパシティマネジメント2011

    • Author(s)
      菱沼千明、高木英明
    • Journal Title

      電子情報通信学会誌

      Volume: 94/9 Pages: 767-772

    • NAID

      110008711929

    • Related Report
      2011 Annual Research Report
    • Peer Reviewed
  • [Presentation] Little's law applied to the obstetric patients in a hospital2015

    • Author(s)
      H. Takagi and Y. Kanai
    • Organizer
      日本OR学会2014年度確率モデルシンポジウム
    • Place of Presentation
      東北大学片平キャンパス(宮城県仙台市)
    • Year and Date
      2015-01-22 – 2015-01-24
    • Related Report
      2013 Annual Research Report
  • [Presentation] Queuing network model and visualization for the patient flow in the obstetric unit of the University of Tsukuba Hospital2014

    • Author(s)
      H. Takagi, K. Misue, and Y. Kanai
    • Organizer
      SRII Global Conference 2014
    • Place of Presentation
      San Jose, California, USA
    • Year and Date
      2014-04-23 – 2014-04-25
    • Related Report
      2013 Annual Research Report
  • [Presentation] Visualizing the overview of temporal patterns of patients' activities2013

    • Author(s)
      K. Misue, Y. Kanai, and H. Takagi
    • Organizer
      2013 Workshop on Visual Analytics in Healthcare (VAHC2013)
    • Place of Presentation
      Washington, D.C., USA
    • Year and Date
      2013-11-16
    • Related Report
      2013 Annual Research Report
  • [Presentation] Analysis and visualization of inpatient flow at the University of Tsukuba Hospital2013

    • Author(s)
      H. Takagi, Y. Kanai, Y. Zhang, and K. Misue
    • Organizer
      2013 Frontiers in Service Conference
    • Place of Presentation
      Taipei, Taiwan
    • Year and Date
      2013-07-04 – 2013-07-07
    • Related Report
      2013 Annual Research Report
  • [Presentation] アフター・コール・ワークがあるコールセンターの流体近似解析2013

    • Author(s)
      川合洋輔、高木英明
    • Organizer
      待ち行列シンポジウム「確率モデルとその応用」
    • Place of Presentation
      長崎ワシントンホテル
    • Related Report
      2012 Annual Research Report
  • [Presentation] OR/MS-based innovation in patient management at the Tsukuba University Hospital2012

    • Author(s)
      H. Takagi, H. Kurata, Y. Okada, K. Yamashita, and A. Yoshise,
    • Organizer
      21st Annual Frontiers in Service Conference
    • Place of Presentation
      College Park, Maryland, U. S. A.
    • Related Report
      2012 Annual Research Report
  • [Presentation] Development plan of the optimal bed control system for patients and staff satisfaction in the Tsukuba University Hospital2011

    • Author(s)
      H. Takagi, H. Kurata, Y. Okada, M. Shigeno, K. Yamashita, and A. Yoshise
    • Organizer
      Mayo Clinic Conference on Systems Engineering and Operations Research in Health Care
    • Place of Presentation
      Mayo Clinic, Rochester, Minnesota, U.S.A.
    • Related Report
      2011 Annual Research Report
  • [Presentation] Modeling Outpatient-Flow in a Regional Medical Network System

    • Author(s)
      H. Takagi, H. Kurata, Y. Okada, M. Shigeno, K. Yamashita, A. Yoshise, and Y. Zhang
    • Organizer
      Annual Service Research & Innovation Institute Global Conference (SRII2012)
    • Place of Presentation
      San Jose, California, U. S. A.
    • Related Report
      2012 Annual Research Report
  • [Presentation] Modeling Outpatient-Flow in a Regional Medical Network System

    • Author(s)
      M. Hori , T. Ukai, Y. Okada, H. Kurata, and K. Yamashita
    • Organizer
      The conference of Asian Association of Management Science and Application (AAMSA 2012)
    • Place of Presentation
      Sichuan, China
    • Related Report
      2012 Annual Research Report
  • [Presentation] Progress in the Healthcare Service Innovation Project at the Tsukuba University Hospital

    • Author(s)
      H. Takagi, H. Kurata, Y. Okada, M. Shigeno, K. Yamashita, A. Yoshise, and Y. Zhang
    • Organizer
      The conference of Asian Association of Management Science and Application (AAMSA 2012)
    • Place of Presentation
      Sichuan, China
    • Related Report
      2012 Annual Research Report
  • [Presentation] 経営工学研修の新たな方向性:筑波大学公開講座の事例より

    • Author(s)
      倉田久、生稲史彦、岡田幸彦、高木英明、張勇兵、繁野麻衣子、吉瀬章子
    • Organizer
      日本経営工学会 平成24年度秋季研究大会
    • Place of Presentation
      大阪工業大学 大宮キャンパス
    • Related Report
      2012 Annual Research Report
  • [Presentation] Knowledge Trading:筑波大学サービスカイゼン研修コースを事例とした新たな研修スタイルの提案

    • Author(s)
      倉田久
    • Organizer
      日本オペレーションズ・リサーチ学会サービスサイエンス研究部会
    • Place of Presentation
      筑波大学東京キャンパス文京校舎
    • Related Report
      2012 Annual Research Report
  • [Presentation] 筑波大学附属病院における病床割当のモデル化

    • Author(s)
      武林佑弥、鵜飼孝盛、繁野麻衣子、吉瀬章子
    • Organizer
      日本オペレーションズ・リサーチ学会春季研究発表会
    • Place of Presentation
      東京大学本郷キャンパス
    • Related Report
      2012 Annual Research Report
  • [Presentation] Littleの定理の大きな応用

    • Author(s)
      高木英明、根本達哉
    • Organizer
      日本オペレーションズ・リサーチ学会2012年春季研究発表会
    • Place of Presentation
      防衛大学校
    • Related Report
      2011 Annual Research Report
  • [Presentation] 筑波大学附属病院における病床管理の効率化

    • Author(s)
      鵜飼孝盛、高木英明、吉瀬章子、岡田幸彦、山下慶三
    • Organizer
      日本オペレーションズ・リサーチ学会2012年春季研究発表会
    • Place of Presentation
      防衛大学校
    • Related Report
      2011 Annual Research Report
  • [Presentation] サービスカイゼン研修のカイゼン:筑波大学公開講座の事例より

    • Author(s)
      倉田久、生稲史彦、岡田幸彦、高木英明、張勇兵、繁野麻衣子、吉瀬章子
    • Organizer
      日本経営工学会平成23年度秋季研究大会
    • Place of Presentation
      いわて県民情報交流センター
    • Related Report
      2011 Annual Research Report

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Published: 2011-04-06   Modified: 2019-07-29  

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