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Development of User Experience Evaluation Method

Research Project

Project/Area Number 23500153
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Media informatics/Database
Research InstitutionThe Open University of Japan

Principal Investigator

KUROSU Masaaki  放送大学, 教養学部, 教授 (30283328)

Project Period (FY) 2011 – 2013
Project Status Completed (Fiscal Year 2013)
Budget Amount *help
¥5,070,000 (Direct Cost: ¥3,900,000、Indirect Cost: ¥1,170,000)
Fiscal Year 2013: ¥2,080,000 (Direct Cost: ¥1,600,000、Indirect Cost: ¥480,000)
Fiscal Year 2012: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Fiscal Year 2011: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Keywordsユーザエクスペリエンス / 経験工学 / 客観的品質特性 / 主観的品質特性 / 意味性 / 人工物発達学 / ユーザビリティ / プロセス / RX / サービス / XE / GOB / POB / SOB
Research Abstract

Based on ISO9241-210, UX White Paper and other resources, this research proposed behavior patterns namely GOB, POB, SOB in FY 2011. In FY 2012, the quality characteristics and the Kansei characteristics were differentiated and the meaningfulness was added. The concept of UX was expanded and the service or the humanware was included as well as the hardware and the software. A framework of experience engineering was proposed in terms of the general concept of experience. In FY 2013, the quality characteristics was renamed as the objective quality characteristics and the Kansei characteristics as the subjective quality characteristics. The consideration on the meaningfulness brought the idea that the artifact development analysis is useful and significant to identify the meaningfulness.

Report

(4 results)
  • 2013 Annual Research Report   Final Research Report ( PDF )
  • 2012 Research-status Report
  • 2011 Research-status Report
  • Research Products

    (25 results)

All 2013 2012 2011 Other

All Journal Article (2 results) Presentation (17 results) (of which Invited: 1 results) Book (6 results)

  • [Journal Article] ユーザエクスペリエンスにおける感性情報処理2013

    • Author(s)
      黒須正明
    • Journal Title

      放送大学研究年報

      Volume: 30 Pages: 93-109

    • NAID

      110009555187

    • Related Report
      2013 Annual Research Report 2013 Final Research Report 2012 Research-status Report
  • [Journal Article] 人間中心設計とユーザ工学の視座-人工物を作る人々とそれを使う人々

    • Author(s)
      黒須正明
    • Journal Title

      経営システム誌

      Volume: 21(5) Pages: 219-225

    • NAID

      10030262449

    • Related Report
      2013 Final Research Report
  • [Presentation] 人間中心設計と規格制定の意味2013

    • Author(s)
      黒須正明
    • Organizer
      日本人間工学会全国大会
    • Place of Presentation
      日本大学生産工学部
    • Related Report
      2013 Annual Research Report
  • [Presentation] The Concept of Experience Engineering2013

    • Author(s)
      Masaaki Kurosu
    • Organizer
      HCI International 2013
    • Place of Presentation
      Las Vegas Mirage Hotel
    • Related Report
      2013 Annual Research Report
  • [Presentation] Understanding User Experience and Artifact Development through Qualitative Investigation2013

    • Author(s)
      Ayako Hashizume, Masaaki Kurosu
    • Organizer
      HCI International 2013
    • Place of Presentation
      Las Vegas Mirage Hotel
    • Related Report
      2013 Annual Research Report
  • [Presentation] Descriptive Words for Various Experiences2013

    • Author(s)
      Masaaki Kurosu, Ayako Hashizume
    • Organizer
      Nordic Ergonomic Society 2013
    • Place of Presentation
      Reykjavik, Hotel Cabin
    • Related Report
      2013 Annual Research Report
  • [Presentation] A Proposal of Experience Engineering2013

    • Author(s)
      Masaaki Kurosu
    • Organizer
      APCHI 2013
    • Place of Presentation
      Bangalore, Crowne Plaza
    • Related Report
      2013 Annual Research Report
  • [Presentation] ユーザエクスペリエンス研究の過去・現在・未来2011

    • Author(s)
      黒須正明
    • Organizer
      ヒューマンインタフェース学会
    • Place of Presentation
      東北大学
    • Related Report
      2011 Research-status Report
  • [Presentation] ユーザエクスペリエンスの評価指標についての試み2011

    • Author(s)
      黒須正明、橋爪絢子
    • Organizer
      日本心理学会
    • Place of Presentation
      日本大学
    • Related Report
      2011 Research-status Report
  • [Presentation] Descriptive Words for Expressing the User Experience2011

    • Author(s)
      Masaaki Kurosu
    • Organizer
      HCI International 2011
    • Place of Presentation
      Orland Convention Center
    • Related Report
      2011 Research-status Report
  • [Presentation] UXを目指した統合的で実効的なアプローチの可能性2011

    • Author(s)
      黒須正明
    • Organizer
      ヒューマンインタフェース学会 インタラクションのデザインと評価専門研究会
    • Place of Presentation
      千葉工業大学
    • Related Report
      2011 Research-status Report
  • [Presentation] Descriptive Words for Expressing the User Experience

    • Author(s)
      Masaaki Kurosu
    • Organizer
      HCI International 2011 Proceedings
    • Related Report
      2013 Final Research Report
  • [Presentation] Describing Experiences in Different Mode of Behavior

    • Author(s)
      Masaaki Kurosu and Ayako Hashizume
    • Organizer
      International Conference on Kansei Engineering and Emotion Research 2012 Proceedings
    • Related Report
      2013 Final Research Report
  • [Presentation] A Proposal of Experience Engineering

    • Author(s)
      Masaaki Kurosu
    • Organizer
      APCHI 2013 Proceedings
    • Related Report
      2013 Final Research Report
  • [Presentation] Usability and UX - Concept, Measurement and Design

    • Author(s)
      Masaaki Kurosu
    • Organizer
      India HCI 2012 Keynote Presentation
    • Place of Presentation
      Pune, India
    • Related Report
      2012 Research-status Report
    • Invited
  • [Presentation] Describing Experiences in Different Mode of Behavior - GOB, POB and SOB

    • Author(s)
      Masaaki Kurosu
    • Organizer
      International Conference on Kansei Engineering and Emotion Research 2012
    • Place of Presentation
      Penghu, Taiwan
    • Related Report
      2012 Research-status Report
  • [Presentation] Psychological Consideration on Behavior and UX

    • Author(s)
      Masaaki Kurosu and Ayako Hashizume
    • Organizer
      ACM SIGCHI 2012 Workshop 20: Theories Behind UX Research and How They Are Used in Practive
    • Place of Presentation
      Austin, USA
    • Related Report
      2012 Research-status Report
  • [Presentation] Engineers and Designers Should Learn the Human Science

    • Author(s)
      Masaaki Kurosu
    • Organizer
      APCHI 2012 Panel Session "What Do We Need - People or Knowledge"
    • Place of Presentation
      Matsue, Japan
    • Related Report
      2012 Research-status Report
  • [Presentation] Replicating and Extending Research on Relations Between Visual Aesthetics and Usability

    • Author(s)
      Masaaki Kurosu
    • Organizer
      ACM SIGCHI 2013, RepliCHI Workshop
    • Place of Presentation
      Paris, France
    • Related Report
      2012 Research-status Report
  • [Book] 人間中心設計の基礎2013

    • Author(s)
      黒須正明
    • Publisher
      近代科学社
    • Related Report
      2013 Final Research Report
  • [Book] Concept of User Experience and Issues to be Discussed (in Framework of IT Prosumption for Business Development ed. Pakowska, M.2013

    • Author(s)
      Masaaki Kurosu
    • Total Pages
      390
    • Publisher
      IGI Global
    • Related Report
      2013 Annual Research Report
  • [Book] コンピュータと人間の接点2013

    • Author(s)
      黒須正明、暦本純一
    • Total Pages
      264
    • Publisher
      放送大学教育振興会
    • Related Report
      2012 Research-status Report
  • [Book] The User Experience and the Cost, in "Advances in Business and Management"2012

    • Author(s)
      Masaaki Kurosu
    • Publisher
      NOVA
    • Related Report
      2013 Final Research Report
  • [Book] Assistive Technology Assessment Handbook (Chap. 22 System User Experience)2012

    • Author(s)
      Borsci, S., Kurosu, M., Mele, M.L. and Federici, S.
    • Total Pages
      484
    • Publisher
      CRC Press (Taylor & Francis)
    • Related Report
      2011 Research-status Report
  • [Book] Concept of User Experience and Issues to be Discussed, in "Frameworks of IT Prosumption for Business Development" ed. By Pakowska, M

    • Author(s)
      Masaaki Kurosu
    • Publisher
      IGI Global
    • Related Report
      2013 Final Research Report

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Published: 2011-08-05   Modified: 2019-07-29  

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