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Relationship between patient centeredness, patient satisfaction and doctor satisfaction in the primary care outpatient setting in Japan

Research Project

Project/Area Number 23790564
Research Category

Grant-in-Aid for Young Scientists (B)

Allocation TypeMulti-year Fund
Research Field Medical sociology
Research InstitutionMie University

Principal Investigator

KITAMURA MASARU  三重大学, 医学部附属病院, 助教 (80595679)

Co-Investigator(Kenkyū-buntansha) TAKEMURA Yousuke  三重大学, 大学院医学系研究科, 教授 (00335142)
Project Period (FY) 2011-04-28 – 2015-03-31
Project Status Completed (Fiscal Year 2014)
Budget Amount *help
¥2,990,000 (Direct Cost: ¥2,300,000、Indirect Cost: ¥690,000)
Fiscal Year 2013: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Fiscal Year 2012: ¥520,000 (Direct Cost: ¥400,000、Indirect Cost: ¥120,000)
Fiscal Year 2011: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Keywords患者満足度 / 患者中心の医療 / 医師満足度 / 患者中心性 / 外来診療 / 医師の満足度
Outline of Final Research Achievements

“Patient centered clinical method" was developed in Canada. We surveyed the relationship between patient centeredness, patient satisfaction and doctor satisfaction in the primary care outpatient setting in Japan.
First, we developed the Physician Satisfaction Questionnaire in the primary care outpatient setting. The components are the factors about “finding common ground” in Patient centered clinical method.Next, we surveyed these relationships. But, in this survey, it is not cleared between those three components. In some doctors, a gap between doctor satisfaction and others were large. But, in others, a gap between doctor satisfaction and others were small. So, more detailed qualitative study are needed in the future.

Report

(5 results)
  • 2014 Annual Research Report   Final Research Report ( PDF )
  • 2013 Research-status Report
  • 2012 Research-status Report
  • 2011 Research-status Report
  • Research Products

    (3 results)

All 2014 2013 2012

All Presentation (3 results)

  • [Presentation] 外来診療における,患者満足度・患者中心性と医師満足度の関係2014

    • Author(s)
      北村 大
    • Organizer
      日本プライマリ・ケア連合学会
    • Place of Presentation
      岡山コンベンションセンター
    • Year and Date
      2014-05-10 – 2014-05-11
    • Related Report
      2014 Annual Research Report
  • [Presentation] The development of the physician satisfaction questionnaire in the Primary Care Outpatient Setting2013

    • Author(s)
      Masaru Kitamura
    • Organizer
      WONCA 20th World conference
    • Place of Presentation
      チェコ,プラハ
    • Related Report
      2013 Research-status Report
  • [Presentation] A qualitative study on the Japanese family physician / primary care physician satisfaction factors in primary care outpatient setting2012

    • Author(s)
      Masaru Kitamura, Yousuke Takemura
    • Organizer
      19th WONCA Asia Pacific Regional Conference
    • Place of Presentation
      韓国・済州
    • Related Report
      2012 Research-status Report

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Published: 2011-08-05   Modified: 2019-07-29  

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