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Study on collection and reuse of insight information of care workers in nursing homes

Research Project

Project/Area Number 24500676
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Rehabilitation science/Welfare engineering
Research InstitutionNational Institute of Advanced Industrial Science and Technology

Principal Investigator

FUKUHARA Tomohiro  独立行政法人産業技術総合研究所, サービス工学研究センター, 産総研特別研究員 (50436581)

Co-Investigator(Kenkyū-buntansha) MIWA Hiroyasu  独立行政法人産業技術総合研究所, デジタルヒューマン工学研究センター, 主任研究員 (30367073)
NISHIMURA Takuichi  独立行政法人産業技術総合研究所, サービス工学研究センター, サービスプロセスモデリング研究チーム長 (80357722)
Co-Investigator(Renkei-kenkyūsha) 濱崎 雅弘  独立行政法人産業技術総合研究所, 情報技術研究部門, 主任研究員 (50419016)
Project Period (FY) 2012-04-01 – 2015-03-31
Project Status Completed (Fiscal Year 2014)
Budget Amount *help
¥5,200,000 (Direct Cost: ¥4,000,000、Indirect Cost: ¥1,200,000)
Fiscal Year 2014: ¥2,340,000 (Direct Cost: ¥1,800,000、Indirect Cost: ¥540,000)
Fiscal Year 2013: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Fiscal Year 2012: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Keywords高齢者介護サービス / サービス観測 / サービス改善 / 申し送り / テキストマイニング / 申し送り業務支援 / データマイニング / 業務情報共有 / 情報推薦 / 業務知識の共有 / 気づき情報のマイニング / 高齢者介護 / 知識共有
Outline of Final Research Achievements

We developed a system for collecting insight information of care workers in nursing homes to confirm issues in their services and improve them based on analysis of insight information.
We applied text mining methods to insight information which were collected through actual nursing care service in a nursing home, and found that analysis of mining results was helpful for care workers to find issues in their services and improve them.

Report

(4 results)
  • 2014 Annual Research Report   Final Research Report ( PDF )
  • 2013 Research-status Report
  • 2012 Research-status Report
  • Research Products

    (32 results)

All 2015 2014 2013 2012 Other

All Journal Article (5 results) (of which Peer Reviewed: 4 results,  Open Access: 1 results,  Acknowledgement Compliant: 2 results) Presentation (23 results) (of which Invited: 1 results) Book (2 results) Remarks (2 results)

  • [Journal Article] Measurement and description of nursing-care service process2015

    • Author(s)
      三輪洋靖, 渡辺健太郎, 福原知宏, 中島正人, 西村拓一
    • Journal Title

      Transactions of the JSME (in Japanese)

      Volume: 81 Issue: 822 Pages: 14-00207-14-00207

    • DOI

      10.1299/transjsme.14-00207

    • NAID

      130005005055

    • ISSN
      2187-9761
    • Related Report
      2014 Annual Research Report
    • Peer Reviewed / Open Access / Acknowledgement Compliant
  • [Journal Article] 介護施設における情報共有: 申し送りの送り手の意図と受け手の理解に関する質的分析2015

    • Author(s)
      中島正人,福原知宏,西村拓一,赤松幹之
    • Journal Title

      人間工学

      Volume: 51 Pages: 103-114

    • NAID

      130005164910

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] Design and implementation of a handover support system based on information recommendation in nursing homes2013

    • Author(s)
      福原知宏, 中島正人, 濱崎雅弘, 三輪洋靖, 西村拓一
    • Journal Title

      Transactions of the Japanese Society for Artificial Intelligence

      Volume: 28 Issue: 6 Pages: 468-479

    • DOI

      10.1527/tjsai.28.468

    • NAID

      130004927340

    • ISSN
      1346-0714, 1346-8030
    • Related Report
      2013 Research-status Report
    • Peer Reviewed
  • [Journal Article] 現場主導のサービス設計に向けて: User-driven Product/Activity Design2013

    • Author(s)
      渡辺健太郎, 黒田知宏, 福原知宏, 三輪洋靖, 西村拓一, 本村陽一
    • Journal Title

      人工知能学会誌

      Volume: 28 Pages: 918-923

    • Related Report
      2013 Research-status Report
  • [Journal Article] 介護サービスにおける申し送り支援システムの開発2012

    • Author(s)
      中島正人, 福原知宏, 三輪洋靖, 西村拓一
    • Journal Title

      モバイル学会論文集

      Volume: 2 Pages: 39-48

    • Related Report
      2012 Research-status Report
    • Peer Reviewed
  • [Presentation] An analysis of hand-over note support system for care-workers in real operation2015

    • Author(s)
      Fukuda, K., Nishimura T., Watanabe K., Fukuhara, T., and Nakajima, M.
    • Organizer
      The Third International Conference on Human Side of Service Engineering
    • Place of Presentation
      Caesars Palace Hotel, Las Vegas, Nevada, USA
    • Year and Date
      2015-07-28
    • Related Report
      2014 Annual Research Report
  • [Presentation] The effect of one-word label to show sender’s tacit intention in a handing-over in nursing care facilities: Development of communication means for improving service quality2015

    • Author(s)
      Nakajima, M., Fukuhara, T., Nishimura, T., and Akamatsu, M.
    • Organizer
      The Third International Conference on Human Side of Service Engineering
    • Place of Presentation
      Caesars Palace Hotel, Las Vegas, Nevada, USA
    • Year and Date
      2015-07-28
    • Related Report
      2014 Annual Research Report
  • [Presentation] 介護現場における申し送り支援の実運用と情報の分析:業務改善に向けて2014

    • Author(s)
      福田 賢一郎
    • Organizer
      人工知能学会身体知研究会
    • Place of Presentation
      慶應義塾大学日吉キャンパス(横浜市)
    • Year and Date
      2014-11-22
    • Related Report
      2014 Annual Research Report
    • Invited
  • [Presentation] Findings on hand-over system for care-workers in real operation2014

    • Author(s)
      Fukuda, K., Hamasaki, M., Fukuhara, T., Fujii, R., Horita, M., and Nishimura, T.
    • Organizer
      The 2nd International Conference on Serviceology (ICServ2014)
    • Place of Presentation
      慶應義塾大学日吉キャンパス(横浜市)
    • Year and Date
      2014-09-15
    • Related Report
      2014 Annual Research Report
  • [Presentation] Proposal of Quality Study for Nursing-Care Service2014

    • Author(s)
      Miwa, H., Watanabe, K., Fukuhara, T., Nagao, T., and Nishimura, T.
    • Organizer
      The 5th International Conference on Applied Human Factors and Ergonomics (AHFE2014)
    • Place of Presentation
      Jagiellonian University, Krakow, Poland
    • Year and Date
      2014-07-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] 介護サービスにおける感性スタディの提案2014

    • Author(s)
      三輪洋靖, 渡辺健太郎, 長尾知香, 福原知宏, 堀田美晴, 西村拓一
    • Organizer
      ロボティクス・メカトロニクス講演会2014
    • Place of Presentation
      富山市総合体育館(富山市)
    • Year and Date
      2014-05-26
    • Related Report
      2014 Annual Research Report
  • [Presentation] 申し送り支援システムの実運用と利用状況分析2014

    • Author(s)
      福田賢一郎, 濱崎雅弘, 福原知宏, 堀田美晴, 西村拓一
    • Organizer
      2014年度人工知能学会全国大会
    • Place of Presentation
      愛媛県県民文化会館(松山市)
    • Year and Date
      2014-05-12
    • Related Report
      2014 Annual Research Report
  • [Presentation] サービスプロセスの可視化による介護サービスのデザイン2014

    • Author(s)
      三輪洋靖, 渡辺健太郎, 福原知宏, 西村拓一
    • Organizer
      電子情報通信学会ヒューマンコミュニケーション基礎研究会
    • Place of Presentation
      山代温泉瑠璃光, 加賀市, 石川県
    • Related Report
      2013 Research-status Report
  • [Presentation] Toward User-driven Product / Activity Design for Health-care Services2013

    • Author(s)
      Watanabe, K., Fukuhara, T., Miwa, H. and Nishimura, T.
    • Organizer
      The 4th international workshop on Infrastructures for Healthcare: Action Research, Interventions, and Participatory Design
    • Place of Presentation
      Linken Research Park, Tromso, Norway
    • Related Report
      2013 Research-status Report
  • [Presentation] Proposal of handover system for care-workers using community intelligence

    • Author(s)
      Nishimura, T., Fukuhara, T., Yamada, K.C., Hamasaki, M., Nakajima, M., Miwa, H., Watanabe, K., Fukuda, K., and Motomura, Y.
    • Organizer
      1st International Conference on Serviceology (ICServ2013)
    • Place of Presentation
      産業技術総合研究所臨海副都心センター, 江東区, 東京都
    • Related Report
      2013 Research-status Report
  • [Presentation] Support system for time and motion study of nursing care service with behavior prediction

    • Author(s)
      Miwa, H., Watanabe, K., Fukuhara, T., and Nishimura, T.
    • Organizer
      1st International Conference on Serviceology (ICServ2013)
    • Place of Presentation
      産業技術総合研究所臨海副都心センター, 江東区, 東京都
    • Related Report
      2013 Research-status Report
  • [Presentation] A Unified Approach for Systematic and Participatory Design

    • Author(s)
      Watanabe, K., Fukuhara, T., Miwa, H. and Nishimura, T.
    • Organizer
      The 19th International Conference on Engineering Design (ICED13)
    • Place of Presentation
      Sungkyunkwan University, Seoul, Korea
    • Related Report
      2013 Research-status Report
  • [Presentation] Participatory Interaction Design for the Healthcare Service Field

    • Author(s)
      Nishimura, T., Kobayakawa, M., Nakajima, M., Yamada, K. C., Fukuhara, T., Hamasaki, M., Miwa, H., Watanabe, K., Sakamoto, Y., Sunaga, T., and Motomura, Y.
    • Organizer
      2nd International Conference on Design, User Experience and Usability
    • Place of Presentation
      Mirage Hotel, Las Vegas, NV USA
    • Related Report
      2013 Research-status Report
  • [Presentation] 介護サービスの設計におけるサービスプロセスの可視化

    • Author(s)
      三輪洋靖, 渡辺健太郎, 福原知宏, 中島正人, 西村拓一
    • Organizer
      2013年度サービス学会第1回国内大会
    • Place of Presentation
      同志社大学寒梅館, 京都市, 京都府
    • Related Report
      2013 Research-status Report
  • [Presentation] ヘルスケアサービスにおけるユーザ主体のモノ・コトのデザイン

    • Author(s)
      西村拓一, 渡辺健太郎, 福原知宏, 三輪洋靖, 本村陽一
    • Organizer
      2013年度サービス学会第1回国内大会
    • Place of Presentation
      同志社大学寒梅館, 京都市, 京都府
    • Related Report
      2013 Research-status Report
  • [Presentation] 高齢者介護施設における申し送り業務支援システムの開発

    • Author(s)
      福原知宏,中島正人,三輪洋靖,濱崎雅弘,西村拓一
    • Organizer
      2013年度人工知能学会全国大会論文集
    • Place of Presentation
      富山国際会議場「大手町フォーラム」, 富山市, 富山県
    • Related Report
      2013 Research-status Report
  • [Presentation] 従業員の行動推定を用いたタイムスタディ支援システムの開発

    • Author(s)
      三輪洋靖, 渡辺健太郎, 福原知宏, 西村拓一
    • Organizer
      生活生命支援医療福祉工学系学会連合大会
    • Place of Presentation
      山梨大学甲府キャンパス, 甲府市, 山梨県
    • Related Report
      2013 Research-status Report
  • [Presentation] Proposal of handing-over system for nursing-care service with service engineering approach

    • Author(s)
      Miwa, H., Nakajima, M., Fukuhara, T., and Nishimura, T.
    • Organizer
      The 4th CIRP International Conference on Industrial Product Service Systems
    • Place of Presentation
      Tokyo
    • Related Report
      2012 Research-status Report
  • [Presentation] Teamwork Assist System Proposal for Nursing-care Services Realizing Workplace Knowledge Sharing

    • Author(s)
      Nishimura, T., Fukuhara, T., Yamada, K.C., Hamasaki, M., Nakajima, M., Miwa, H., and Motomura, Y.
    • Organizer
      The 4th CIRP International Conference on Industrial Product Service Systems
    • Place of Presentation
      Tokyo
    • Related Report
      2012 Research-status Report
  • [Presentation] モバイル端末を用いた介護施設における申し送り発生状況の分析

    • Author(s)
      中島正人, 福原知宏, 西村拓一, 赤松幹之
    • Organizer
      モバイル'13シンポジウム論文集
    • Place of Presentation
      東京
    • Related Report
      2012 Research-status Report
  • [Presentation] サービス現場における申し送り業務支援システム:情報推薦による記録業務の効率化

    • Author(s)
      福原知宏,中島正人,三輪洋靖,濱崎雅弘,西村拓一
    • Organizer
      情報処理学会第149回ヒューマンコンピュータインタラクション研究会
    • Place of Presentation
      下関市
    • Related Report
      2012 Research-status Report
  • [Presentation] 現場参画型開発による看護・看護の行動時点記録システムを目指して

    • Author(s)
      西村拓一, 福原知宏, 山田クリス孝介, 濱崎雅弘, 中島正人, 三輪洋靖, 本村 陽一
    • Organizer
      2012年度人工知能学会全国大会論文集
    • Place of Presentation
      山口市
    • Related Report
      2012 Research-status Report
  • [Presentation] 介護・看護現場での非本来業務を圧縮する情報端末技術

    • Author(s)
      西村拓一, 三輪洋靖, 福原知宏,山田クリス孝介, 濱崎雅弘, 中島正人, 渡辺健太郎, 本村陽一
    • Organizer
      2012年度人工知能学会全国大会(第26回)
    • Place of Presentation
      山口市
    • Related Report
      2012 Research-status Report
  • [Book] Lecture Notes in Computer Science LNCS80132013

    • Author(s)
      Nishimura, T., Kobayakawa, M., Nakajima, M., Yamada, K. C., Fukuhara, T., Hamasaki, M., Miwa, H., Watanabe, K., Sakamoto, Y., Sunaga, T., and Motomura, Y.
    • Total Pages
      622
    • Publisher
      Springer Berlin Heidelberg
    • Related Report
      2013 Research-status Report
  • [Book] Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.1: Design Processes2013

    • Author(s)
      Watanabe, K., Fukuhara, T., Miwa, H. and Nishimura, T.
    • Total Pages
      488
    • Publisher
      Design Society
    • Related Report
      2013 Research-status Report
  • [Remarks] ライフ・テクノロジーの推進を目指して‐臨海副都心センターの紹介‐

    • URL

      https://www.youtube.com/watch?v=GuBsXtaYKZ0&list=PLpRkUCb8X__n3DB1cGaPe3G0kvqgJ9i-m

    • Related Report
      2014 Annual Research Report
  • [Remarks] 現場主導のサービス設計支援ツールカタログ

    • URL

      http://service-design.azurewebsites.net/tool/tool-421/

    • Related Report
      2013 Research-status Report

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Published: 2013-05-31   Modified: 2019-07-29  

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