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An Empirical Study to Construct the Managerial Capabilities and to Enhance the Competitive Advatages of Tourism Industry in Tohoku Region, Japan.

Research Project

Project/Area Number 24611017
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Tourism Studies
Research InstitutionTohoku Gakuin University

Principal Investigator

MURAYAMA Takatoshi  東北学院大学, 経営学部, 教授 (20285654)

Co-Investigator(Kenkyū-buntansha) 斎藤 善之 (齋藤 善之)  東北学院大学, 経営学部, 教授 (00196023)
折橋 伸哉  東北学大学, 経営学部, 教授 (90364398)
松村 尚彦  東北学院大学, 経営学部, 教授 (20337190)
松岡 孝介  東北学院大学, 経営学部, 准教授 (30453351)
矢口 義教  東北学院大学, 経営学部, 准教授 (30537288)
Project Period (FY) 2012-04-01 – 2015-03-31
Project Status Completed (Fiscal Year 2014)
Budget Amount *help
¥3,120,000 (Direct Cost: ¥2,400,000、Indirect Cost: ¥720,000)
Fiscal Year 2014: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Fiscal Year 2013: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2012: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Keywords観光業 / おもてなし / 旅館ホテル経営 / 競争力強化 / 経営戦略 / 東日本大震災 / 震災遺構 / 観光復興 / 観光経営
Outline of Final Research Achievements

Our research team investigated the situation of several hotels and Japanese style inns located in the Tohoku region, Japan, and revealed their excellent management and service practices. In addition to the empirical study, the team suggested several theoretical frameworks to upgrade the management capabilities of those hotels and Japanese traditional inns and to development the tourism industry in the Tohoku region further.
Moreover, the team published the consecutive three books about this research theme, “The Excellent Practices of an OMOTENSHI (a Japanese style hospitality) Management,”“The Theory of the OMOTENSHI Management” and “The OMOTENSHI Management in The Big Earthquake of Tohoku,” to share the academic knowledge gained from this research project with not only the academic societies but also the communities of the Tohoku region.

Report

(4 results)
  • 2014 Annual Research Report   Final Research Report ( PDF )
  • 2013 Research-status Report
  • 2012 Research-status Report
  • Research Products

    (3 results)

All 2013 2012

All Book (3 results)

  • [Book] おもてなしの経営学 震災編 東日本大震災下で輝いたおもてなしの心2013

    • Author(s)
      東北学院大学おもてなし研究チーム
    • Total Pages
      212
    • Publisher
      創成社
    • Related Report
      2012 Research-status Report
  • [Book] おもてなしの経営学 実践編 宮城のおかみが語るサービス経営の極意2012

    • Author(s)
      東北学院大学おもてなし研究チーム
    • Total Pages
      239
    • Publisher
      創成社
    • Related Report
      2012 Research-status Report
  • [Book] おもてなしの経営学 理論編 旅館経営への複合的アプローチ2012

    • Author(s)
      東北学院大学おもてなし研究チーム
    • Total Pages
      244
    • Publisher
      創成社
    • Related Report
      2012 Research-status Report

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Published: 2013-05-31   Modified: 2019-07-29  

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