Research on Effective Operation and Service Management in International Conferences
| Project/Area Number |
24653079
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| Research Category |
Grant-in-Aid for Challenging Exploratory Research
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| Allocation Type | Single-year Grants |
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| Research Field |
Business administration
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| Research Institution | Advanced Institute of Industrial Technology |
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Principal Investigator |
MATSUO Tokuro 産業技術大学院大学, 産業技術研究科, 教授 (80433142)
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| Project Period (FY) |
2012-04-01 – 2014-03-31
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| Project Status |
Completed (Fiscal Year 2013)
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| Budget Amount *help |
¥3,250,000 (Direct Cost: ¥2,500,000、Indirect Cost: ¥750,000)
Fiscal Year 2013: ¥1,690,000 (Direct Cost: ¥1,300,000、Indirect Cost: ¥390,000)
Fiscal Year 2012: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
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| Keywords | コンベンション経営学 / コンベンション観光学 / 経営管理 / 観光学 / MICE / コンベンション / 経営学 / 国際会議 / サービス |
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| Research Abstract |
Service quality issue is one of the most important issues to hod international conference. Services is created by organizer and is provided to each participants. When the affair changes, the quality of services also changed. In this research, we focused on the correlation between them and proposed some effective and efficient management methods to organize conferences. We surveyed and investigated the value of services by interview and questionnaire and also clarified the workflow of the conference business. We also implemented a conference organizer business management system and provided to 30 conference organizers.
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Report
(3 results)
Research Products
(19 results)
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[Presentation] コンベンションビジネス2.02013
Author(s)
大塚実, 納伸一郎, 福島壽一, 村礒毅, 及川拓哉, 齋藤進之介, 潘征, 松尾徳朗
Organizer
第5回パーソナルコンピュータ利用技術学会「情報と社会」研究会
Year and Date
2013-11-09
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[Presentation] コンベンションビジネス2.02013
Author(s)
大塚実, 納 伸一郎, 福島 壽一, 村礒 毅, 及川 拓哉, 齋藤 進之介, 潘 征, 松尾徳朗
Organizer
パーソナルコンピュータ利用技術学会「情報と社会」研究会
Place of Presentation
電気通信大学
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