• Search Research Projects
  • Search Researchers
  • How to Use
  1. Back to previous page

Empirical Study on Resilient and sustainable Supply Chain

Research Project

Project/Area Number 25245050
Research Category

Grant-in-Aid for Scientific Research (A)

Allocation TypeSingle-year Grants
Section一般
Research Field Management
Research InstitutionYokohama National University

Principal Investigator

Matsui Yoshiki  横浜国立大学, 大学院国際社会科学研究院, 教授 (70173789)

Co-Investigator(Kenkyū-buntansha) 北中 英明  拓殖大学, 商学部, 教授 (20297089)
島田 智明  神戸大学, 経営学研究科, 准教授 (40410229)
佐藤 修  東京経済大学, 経営学部, 教授 (50170725)
上田 泰  成蹊大学, 経済学部, 教授 (70201952)
Research Collaborator PHAN Chi Anh  
GANBOLD Odkhishig  
NGUYEN Hue Minh  
ZENG Jing  
ZHANG Wenqing Zhang  
ZHAO Xiande  
NGUYEN Thu Ha  
LUONG Vu Mai Hoa  
ABDALLAH Ayman Bahjat  
SINGH Mahendra  
Project Period (FY) 2013-04-01 – 2017-03-31
Project Status Completed (Fiscal Year 2016)
Budget Amount *help
¥35,360,000 (Direct Cost: ¥27,200,000、Indirect Cost: ¥8,160,000)
Fiscal Year 2016: ¥8,060,000 (Direct Cost: ¥6,200,000、Indirect Cost: ¥1,860,000)
Fiscal Year 2015: ¥8,450,000 (Direct Cost: ¥6,500,000、Indirect Cost: ¥1,950,000)
Fiscal Year 2014: ¥8,450,000 (Direct Cost: ¥6,500,000、Indirect Cost: ¥1,950,000)
Fiscal Year 2013: ¥10,400,000 (Direct Cost: ¥8,000,000、Indirect Cost: ¥2,400,000)
Keywordsサプライチェーン / 事業継続性 / 持続可能性 / 経営管理 / 実証研究 / サプライチェーン・マネジメント / 製造業 / オペレーションズ・マネジメント / 品質マネジメント / リーン生産
Outline of Final Research Achievements

We designed the questionnaire for data collection from manufacturing firms (machinery, electric & electronics, transportation equipment), and completed the data collection in Germany, Italy, northern Europe, Spain, Switzerland, Japan, China, Korea, Vietnam, and Brazil. Based on the survey data, we checked the reliability and validity of the constructs in our research framework, and then started testing the hypotheses on the development of high performing manufacturing firms with sustainability and business continuity. The research framework includes such factors as organizational characteristics, HRM, quality management, customer service, lean production, SCM, production information systems, technology development, new product development, and competitive performance, operational capabilities, and so on. Our findings are focusing on the particular relationships among those factors, demonstrating there are some ways to build excellent manufacturing systems.

Report

(5 results)
  • 2016 Annual Research Report   Final Research Report ( PDF )
  • 2015 Annual Research Report
  • 2014 Annual Research Report
  • 2013 Annual Research Report
  • Research Products

    (134 results)

All 2017 2016 2015 2014 2013 Other

All Int'l Joint Research (11 results) Journal Article (34 results) (of which Int'l Joint Research: 11 results,  Peer Reviewed: 28 results,  Acknowledgement Compliant: 9 results,  Open Access: 4 results) Presentation (85 results) (of which Int'l Joint Research: 36 results,  Invited: 4 results) Book (4 results)

  • [Int'l Joint Research] University of Minnesota/Indiana University/Wake Forest University(米国)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] Frankfurt School of Finance & Management(ドイツ)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] University of Padova/University of Udine(Italy)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] National University of Singapore/Singapore Management University(Singapore)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] VNU University of Economics and Business/Foreign Trade University/Hanoi University of Science & Technology(ベトナム)

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research]

    • Related Report
      2016 Annual Research Report
  • [Int'l Joint Research] VNU University of Economics and Business/HUST/Foreign Trade University(ベトナム)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] National University of Singapore(Singapore)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] Frankfurt School of Finance & Management(Germany)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] Universidad de Sevilla(Spain)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] CEIBS(China)

    • Related Report
      2015 Annual Research Report
  • [Journal Article] The Impact of Organizational Context on Hard and Soft Quality Management and Innovation Performance2017

    • Author(s)
      Jing Zeng, Wenqing Zhang, Yoshiki Matsui, and Xiande Zhao
    • Journal Title

      International Journal of Production Economics

      Volume: 185 Pages: 240-251

    • DOI

      10.1016/j.ijpe.2016.12.031

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] Impact of Environmental Uncertainty on Supply Chain Integration: Empirical Evidence2017

    • Author(s)
      Ganbold Odkhishig and Yoshiki Matsui
    • Journal Title

      Journal of Japanese Operations Management & Strategy

      Volume: 7(1) Pages: 37-56

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] Supply chain management in developing countries: empirical evidence from Vietnamese manufacturing companies2017

    • Author(s)
      Minh Hue Nguyen, Anh Chi Phan, and Yoshiki Matsui
    • Journal Title

      International Journal of Productivity and Quality Management

      Volume: 21

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] The Relationship between Human Resource Management Practices and Manufacturing Flexibility: Empirical Evidence from Manufacturing Firms in Vietnam2016

    • Author(s)
      Phan Chi Anh, Nguyen Ngoc Anh, Trieu Dinh Phuong, and Yoshiki Matsui
    • Journal Title

      Proceedings of the 5th International Conference on Emerging Challenges: Partnership Enhancement

      Volume: ICECH2016 Pages: 456-465

    • Related Report
      2016 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Recent Trends in Organizational Citizenship Behavior Research: 2010-20152016

    • Author(s)
      Yutaka Ueda
    • Journal Title

      The Journal of the Faculty of Economics, Seikei University

      Volume: 47(1) Pages: 9-41

    • NAID

      120005832667

    • Related Report
      2016 Annual Research Report
    • Open Access
  • [Journal Article] Effect of Demographic Factors on Satisfaction of Non-regular Employees: Focusing on the Financial Burden of a Household2016

    • Author(s)
      Yutaka Ueda
    • Journal Title

      The Journal of the Faculty of Economics, Seikei University

      Volume: 47(2) Pages: 175-185

    • NAID

      120005970126

    • Related Report
      2016 Annual Research Report
    • Open Access
  • [Journal Article] Investigating the effects of managerial and technological innovations on operational performance and customer satisfaction of manufacturing companies2016

    • Author(s)
      Ayman Bahjat Abdallah, Chi Anh Phan, and Yoshiki Matsui
    • Journal Title

      International Journal of Business Innovation and Research

      Volume: 10 Issue: 2/3 Pages: 153-183

    • DOI

      10.1504/ijbir.2016.074824

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] ISO 9000 implementation and performance: Empirical evidence from Vietnamese companies2016

    • Author(s)
      Phan Chi Anh, Nguyen Hue Minh, Luong Vu Mai Hoa, and Yoshiki Matsui
    • Journal Title

      International Journal of Productivity and Quality Management

      Volume: 18 Issue: 1 Pages: 53-77

    • DOI

      10.1504/ijpqm.2016.075705

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Open Access / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] インターネット時代の新しいマーケティング--情報技術の進展とデジタ ルマーケティング2016

    • Author(s)
      北中英明
    • Journal Title

      経営経理研究

      Volume: 106 Pages: 423-452

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Open Access
  • [Journal Article] Recent Trends in Organizational Citizenship Behavior Research: 2010-20152016

    • Author(s)
      Yutaka Ueda
    • Journal Title

      成蹊大学経済学部論集

      Volume: 47

    • NAID

      120005832667

    • Related Report
      2015 Annual Research Report
  • [Journal Article] Moderating Effect of Personality between Employment Status and Job Satisfaction2016

    • Author(s)
      Yutaka Ueda
    • Journal Title

      Discussion Paper Series, Faculty of Economics, Seikei University

      Volume: 136 Pages: 1-10

    • Related Report
      2015 Annual Research Report
  • [Journal Article] Effects of Psychological and Interpersonal Aspects on Managerial Activities2016

    • Author(s)
      Yutaka Ueda
    • Journal Title

      Discussion Paper Series, Faculty of Economics, Seikei University

      Volume: 137 Pages: 1-10

    • Related Report
      2015 Annual Research Report
  • [Journal Article] Effects of Demographic factors on Satisfaction of Non-regular Employees2016

    • Author(s)
      Yutaka Ueda
    • Journal Title

      Discussion Paper Series, Faculty of Economics, Seikei University

      Volume: 138 Pages: 1-8

    • Related Report
      2015 Annual Research Report
  • [Journal Article] The impact of hard and soft quality management on quality and innovation performance: An empirical study2015

    • Author(s)
      Jing Zeng, Chi Anh Phan, and Yoshiki Matsui
    • Journal Title

      International Journal of Production Economics

      Volume: 162 Pages: 216-226

    • DOI

      10.1016/j.ijpe.2014.07.006

    • Related Report
      2015 Annual Research Report 2014 Annual Research Report
    • Peer Reviewed / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] Service quality and customer satisfaction: A case study of hotel industry in Vietnam2015

    • Author(s)
      Nguyen Hue Minh, Nguyen Thu Ha, Phan Chi Anh, and Yoshiki Matsui
    • Journal Title

      Asian Social Science

      Volume: 11 Issue: 10 Pages: 73-85

    • DOI

      10.5539/ass.v11n10p73

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] A Bibliometric Analysis on Online Shopping2015

    • Author(s)
      Singh Mahendra and Matsui Yoshiki
    • Journal Title

      International Journal of e-Education, e-Business, e-Management and e-Learning

      Volume: 5 Issue: 2 Pages: 55-61

    • DOI

      10.17706/ijeeee.2015.5.2.55-61

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Impact of organizational culture on supply chain integration2015

    • Author(s)
      Odkhishig Ganbold, Anh Phan, and Yoshiki Matsui
    • Journal Title

      Proceedings of the 22nd International Annual EurOMA Conference

      Volume: REL-24 Pages: 1-10

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Int'l Joint Research / Acknowledgement Compliant
  • [Journal Article] Product Introduction and Retirement: An Empirical Investigation of Mainframe Computers2015

    • Author(s)
      Tomoaki Shimada, James Ang Soo-Keng, and Karl Liu
    • Journal Title

      Proceedings of the 22nd Annual International EurOMA Conference

      Volume: IPS-27 Pages: 1-10

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Int'l Joint Research
  • [Journal Article] Investigating the effects of managerial and technological innovations on operational performance and customer satisfaction of manufacturing companies2015

    • Author(s)
      Ayman Bahjat Abdallah, Chi Anh Phan, and Yoshiki Matsui
    • Journal Title

      International Journal of Business Innovation and Research

      Volume: n.a.

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] ISO 9000 implementation and performance: Empirical evidence from Vietnamese companies2015

    • Author(s)
      Phan Chi Anh, Nguyen Hue Minh, Luong Vu Mai Hoa, and Yoshiki Matsui
    • Journal Title

      International Journal of Productivity and Quality Management

      Volume: n.a.

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] Empirical Study on Transferability of Kaizen Practices in Vietnamese Manufacturing Companies2015

    • Author(s)
      Phan Chi Anh, Tran Thi Hoang Yen, and Yoshiki Matsui
    • Journal Title

      Asian Social Science

      Volume: 11 Issue: 4 Pages: 65-76

    • DOI

      10.5539/ass.v11n4p65

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Retailer Service Quality and Customer Loyalty: Empirical Evidence in Vietnam2015

    • Author(s)
      Nguyen Thu Ha, Nguyen Hue Minh, Phan Chi Anh, and Yoshiki Matsui
    • Journal Title

      Asian Social Science

      Volume: 11 Issue: 4 Pages: 90-101

    • DOI

      10.5539/ass.v11n4p90

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Service quality and customer satisfaction: A case study of hotel industry in Vietnam2015

    • Author(s)
      Nguyen Hue Minh, Phan Chi Anh, and Yoshiki Matsui
    • Journal Title

      Service quality and customer satisfaction: A case study of hotel industry in Vietnam

      Volume: 11

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Effect of Information Systems and Supply Chain Capability on Inventory Turnover2014

    • Author(s)
      Osam Sato, Yoshiki Matsui, Tomoaki Shimada, Hideaki Kitanaka, and Yutaka Ueda
    • Journal Title

      Journal of Japanese Operations Management & Strategy(オペレーションズ・ マネジメント&ストラテジー学会論文誌)

      Volume: 5 Pages: 1-19

    • NAID

      130005878449

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] The relationship between service quality and customer loyalty in specialty supermarkets: Empirical evidence in Vietnam2014

    • Author(s)
      Nguyen Thu Ha, Nguyen Hue Minh, Phan Chi Anh, and Yoshiki Matsui
    • Journal Title

      International Journal of Business and Economics Research

      Volume: 3 Issue: 5 Pages: 178-186

    • DOI

      10.11648/j.ijber.20140305.13

    • Related Report
      2014 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Shop-floor communication and process management for quality performance: An empirical analysis of quality management2013

    • Author(s)
      Jing Zeng, Chi Anh Phan, Yoshiki Matsui
    • Journal Title

      Management Research Review

      Volume: Vol.36, No.5 Issue: 5 Pages: 454-477

    • DOI

      10.1108/01409171311327235

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Supply Chain Quality Management Practices and Performance: An Empirical Study2013

    • Author(s)
      Jing Zeng, Chi Anh Phan, Yoshiki Matsui
    • Journal Title

      Operations Management Research

      Volume: Vol.6,No.1 Issue: 1-2 Pages: 19-31

    • DOI

      10.1007/s12063-012-0074-x

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Perception of Quality across Countries with a Traditionally Strong Manufacturing Presence2013

    • Author(s)
      Tomoaki Shimada
    • Journal Title

      Collection of Presented Papers at EurOMA2013

      Volume: なし Pages: 1-6

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] ISO 9000 Implementation and Performance Improvement in Vietnamese Manufacturing Companies2013

    • Author(s)
      Phan Chi Anh
    • Journal Title

      The 2013 International DSI and Asia Pacific DSI Conference Proceedings

      Volume: なし Pages: 1279-1294

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Effect of Information Technology Enabled Supply Chain Process Integration on Firm's Operational Performance2013

    • Author(s)
      Odkhishig Ganbold
    • Journal Title

      The 2013 International DSI and Asia Pacific DSI Conference Proceedings

      Volume: なし Pages: 1784-1790

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] A New Measure of Distributive Justice by Data Envelopment Analysis2013

    • Author(s)
      Yutaka Ueda
    • Journal Title

      Acta Universitatis Danubius. OEconomica

      Volume: 9(3) Pages: 49-59

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Comparison between Freeters and Regular Employees: Moderating Effects of Skill Evaluation on the Age-Satisfaction Relationship2013

    • Author(s)
      Yutaka Ueda
    • Journal Title

      International Business Research

      Volume: 6(5) Pages: 100-107

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Effects of Workers’ Careers and Family Situations on OCB-related Work Values2013

    • Author(s)
      Yutaka Ueda
    • Journal Title

      International Journal of Business and Management

      Volume: 8(10) Issue: 10 Pages: 81-96

    • DOI

      10.5539/ijbm.v8n10p81

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Journal Article] Differences in Work Values by Gender, Marital Status, and Generation: An Analysis of Data Collected from ‘Working Persons Survey, 2010’2013

    • Author(s)
      Yutaka Ueda
    • Journal Title

      International Journal of Human Resource Studies

      Volume: 3(2) Issue: 2 Pages: 28-41

    • DOI

      10.5296/ijhrs.v3i2.3131

    • Related Report
      2013 Annual Research Report
    • Peer Reviewed
  • [Presentation] Organizational Culture and Supply Chain Integration: Empirical Study on Japanese Manufacturers2017

    • Author(s)
      Odkhishig Ganbold, Anh Phan, and Yoshiki Matsui
    • Organizer
      The AOM annual meeting 2017
    • Place of Presentation
      Atlanta, Georgia: USA
    • Year and Date
      2017-08-07
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Impact of Environmental Uncertainty and Organizational Mechanism on Manufacturing Flexibility through Absorptive Capacity2017

    • Author(s)
      Ylias Razafindrazaka, Zhi Li, and Yoshiki Matsui
    • Organizer
      The 11th Annual International Conference on Operations and Supply Chain Management (ICOSCM 2017)
    • Place of Presentation
      Kaifeng, Henan Province: China
    • Year and Date
      2017-07-16
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Relationship between quality management practices and sustainability performance in Vietnam2017

    • Author(s)
      Nguyen Hue Minh, Phan Chi Anh, Yoshiki Matsui
    • Organizer
      The 7th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Hachioji, Tokyo: Japan
    • Year and Date
      2017-06-11
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The National Innovation System in Vietnam in the Face of Industrial Revolution 4.02017

    • Author(s)
      Phan Dinh Manh and Yoshiki Matsui
    • Organizer
      The 7th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Hachioji, Tokyo: Japan
    • Year and Date
      2017-06-11
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] User Motivations Behind Online Shopping2017

    • Author(s)
      Mahendra Singh and Yoshiki Matsui
    • Organizer
      The Production and Operations Management Society 28th Annual Conference
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2017-05-07
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Empirical Study on the Relationship between Quality Management Practices and Operational Performance: An International Perspective2017

    • Author(s)
      Anh Phan, Minh Nguyen, and Yoshiki Matsui
    • Organizer
      The Production and Operations Management Society 28th Annual Conference
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2017-05-06
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Supply Chain Management: A Comparative Study between Japan and Vietnam2017

    • Author(s)
      Anh Phan, Minh Nguyen, Odkhishig Ganbold, and Yoshiki Matsui
    • Organizer
      The Production and Operations Management Society 28th Annual Conference
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2017-05-06
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Supply Chain Management in Newly Industrialized Economies: An Empirical Study on Vietnamese Manufacturing Companies2017

    • Author(s)
      Phan Chi Anh, Nguyen Hue Minh, Odkhishig Ganbold, and Yoshiki Matsui
    • Organizer
      The Western Decision Sciences Institute 2017 Annual Meeting
    • Place of Presentation
      Vancouver: Canada
    • Year and Date
      2017-04-06
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Impact of Organizational Culture on Supply Chain Integration: Empirical Study on Japanese Manufacturing Companies,2016

    • Author(s)
      Odkhishig Ganbold, Anh Phan, and Yoshiki Matsui
    • Organizer
      The ICIS 2016 JPAIS/JASMIN International Meeting 2016
    • Place of Presentation
      Dublin: Ireland
    • Year and Date
      2016-12-11
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Human Resource Management in FDI Companies in Vietnam2016

    • Author(s)
      Phan Chi Anh and Yoshiki Matsui
    • Organizer
      The Decision Sciences Institute 2016 Annual Meeting
    • Place of Presentation
      Austin, Texas: USA
    • Year and Date
      2016-11-21
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] User Motivation behind Online Air Ticket Purchase2016

    • Author(s)
      Mahendra Singh, Odkhishig Ganbold, and Yoshiki Matsui
    • Organizer
      The Decision Sciences Institute 2016 Annual Meeting
    • Place of Presentation
      Austin, Texas: USA
    • Year and Date
      2016-11-19
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Supply chain management in newly industrialized economies: An empirical evidence from Vietnamese manufacturing companies2016

    • Author(s)
      Minh Nguyen, Anh Phan, and Yoshiki Matsui
    • Organizer
      The 5th International Conference on Emerging Challenges: Partnership Enhancement (ICECH2016)
    • Place of Presentation
      Hanoi: Vietnam
    • Year and Date
      2016-11-11
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research / Invited
  • [Presentation] The Relationship between Human Resource Management Practices and Manufacturing Flexibility: Empirical Evidence from Manufacturing Firms in Vietnam2016

    • Author(s)
      Phan Chi Anh, Nguyen Ngoc Anh, Trieu Dinh Phuong, and Yoshiki Matsui
    • Organizer
      The 5th International Conference on Emerging Challenges: Partnership Enhancement (ICECH2016)
    • Place of Presentation
      Hanoi: Vietnam
    • Year and Date
      2016-11-11
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Business Game Modeling Game for IT Professional Development2016

    • Author(s)
      Motonari Tanabu and Yoshiki Matsui
    • Organizer
      The Asia Pacific Conference on Information and Management 2016
    • Place of Presentation
      Hanoi: Vietnam
    • Year and Date
      2016-10-21
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] インターネットショップの信頼性に対する日中消費者の意識の違いについて2016

    • Author(s)
      董舒楊、上田泰
    • Organizer
      日本情報経営学会
    • Place of Presentation
      九州産業大学
    • Year and Date
      2016-09-18
    • Related Report
      2016 Annual Research Report
  • [Presentation] 組織市民行動研究に対する新たな視点2016

    • Author(s)
      上田泰
    • Organizer
      日本情報経営学会
    • Place of Presentation
      九州産業大学
    • Year and Date
      2016-09-17
    • Related Report
      2016 Annual Research Report
  • [Presentation] サービスとしての営業活動における成功要因の分析2016

    • Author(s)
      北中英明、椿美智子、宮本侑弥
    • Organizer
      経営情報学会 2016年秋季全国研究発表大会
    • Place of Presentation
      立命館大学 大阪いばらきキャンパス
    • Year and Date
      2016-09-16
    • Related Report
      2016 Annual Research Report
  • [Presentation] サービスとしての営業スキルネットワーク分析2016

    • Author(s)
      宮本侑弥、椿美智子、北中英明
    • Organizer
      経営情報学会 2016年秋季全国研究発表大会
    • Place of Presentation
      立命館大学 大阪いばらきキャンパス
    • Year and Date
      2016-09-16
    • Related Report
      2016 Annual Research Report
  • [Presentation] An Analysis of the Effect of Implementing the Fuzzy Front End Process on New Product Development Success - A Multi Group Analysis Approach by Industry2016

    • Author(s)
      Hideaki Katakana, Yoshiki Matsui, and Osam Sato
    • Organizer
      The 5th World Conference on Production and Operations Management
    • Place of Presentation
      Havana: Cuba
    • Year and Date
      2016-09-06
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Supply Chain Management in Developing Countries: Empirical Evidence from Vietnamese Manufacturing Companies2016

    • Author(s)
      Minh Nguyen, Anh Phan, and Yoshiki Matsui
    • Organizer
      The 5th World Conference on Production and Operations Management
    • Place of Presentation
      Havana: Cuba
    • Year and Date
      2016-09-06
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Antecedents and Performance Outcomes of Employee's Preference for Information-Sharing Mechanism in Supply Chain2016

    • Author(s)
      Zhi Li and Yoshiki Matsui
    • Organizer
      The 10th International Conference on Operations and Supply Chain Management
    • Place of Presentation
      Chongqing: China
    • Year and Date
      2016-07-18
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Flexible manufacturing with setup-time reduction2016

    • Author(s)
      Osam Sato, Yoshiki Matsui, Hideaki Kitanaka, Yutaka Ueda, and Tomoaki Shimada
    • Organizer
      The 6th International Symposium on Operations Management and Strategy 2016 (ISOMS 2016)
    • Place of Presentation
      Kobe: Japan
    • Year and Date
      2016-06-12
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] An analysis of relationship among stakeholders' involvement and front end process in new product development2016

    • Author(s)
      Hideaki Kitanaka, Yoshiki Matsui, and Osam Sato
    • Organizer
      The 6th International Symposium on Operations Management and Strategy 2016 (ISOMS 2016)
    • Place of Presentation
      Kobe: Japan
    • Year and Date
      2016-06-12
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Supply chain management in Vietnamese manufacturing companies2016

    • Author(s)
      Anh Chi Phan, Minh Hue Nguyen, and Yoshiki Matsui
    • Organizer
      The 6th International Symposium on Operations Management and Strategy 2016 (ISOMS 2016)
    • Place of Presentation
      Kobe: Japan
    • Year and Date
      2016-06-12
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Quality Management Practices and Operational Performance Capabilities in Vietnamese Manufacturing Companies2016

    • Author(s)
      Minh Nguyen, Anh Phan, and Yoshiki Matsui
    • Organizer
      The 27th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Lake Buena Vista, Florida: USA
    • Year and Date
      2016-05-09
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Empirical Study on Destination Tourism Service Quality in Vietnam2016

    • Author(s)
      Anh Phan and Yoshiki Matsui
    • Organizer
      The 27th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Lake Buena Vista, Florida: USA
    • Year and Date
      2016-05-07
    • Related Report
      2016 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Flexible Factory: Adapting to Volatile Market2016

    • Author(s)
      Osam Sato, Yoshiki Matsui, Tomoaki Shimada, Yutaka Ueda, and Hideaki Kitanaka
    • Organizer
      The 46th Annual Meeting of the Southeast Decision Sciences Institute
    • Place of Presentation
      Williamsburg, Virginia: USA
    • Year and Date
      2016-02-16
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 消費者消費者の情報発信行動に影響を及ぼす要因についての分析の情報発信行動に影響を及ぼす要因についての分析2015

    • Author(s)
      北中英明
    • Organizer
      経営情報学会2015年秋季全国研究発表大会
    • Place of Presentation
      沖縄県宜野湾市
    • Year and Date
      2015-11-28
    • Related Report
      2015 Annual Research Report
  • [Presentation] An Assessment of Influence of Mass Media Oriented Information on Consumers’ Information Retrieval Activities on the Internet2015

    • Author(s)
      Hideaki Kitanaka, Yoshiki Matsui, and Osam Sato
    • Organizer
      The 46th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2015-11-21
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Empirical Study on Quality Management Practices in Vietnamese Manufacturing Companies2015

    • Author(s)
      Anh Phan and Yoshiki Matsui
    • Organizer
      The 46th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2015-11-21
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] An empirical study on information technologies to improve plant flexibility2015

    • Author(s)
      Osam Sato, Yutaka Ueda, Yoshiki Matsui, Hideaki Kitanaka, and Tomoaki Shimada
    • Organizer
      The 46th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2015-11-21
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Carbon Dioxide Emissions: Trends and Implications for the Logistics Industry2015

    • Author(s)
      Tomoaki Shimada and James Ang Soo-Keng
    • Organizer
      The 46th Annual Meeting of the Decision Sciences Institute
    • Place of Presentation
      Seattle, Washington: USA
    • Year and Date
      2015-11-21
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Bibliometric Analysis on Green Supply Chain Management2015

    • Author(s)
      Nor Ratna Binti Masrom, and Yoshiki Matsui
    • Organizer
      The 2nd International Conference on Multidisciplinary Trend in Academic Research
    • Place of Presentation
      Bangkok: Thailand
    • Year and Date
      2015-09-29
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] A Bibliometric Analysis on Online Shopping Research Area2015

    • Author(s)
      Mahendra Singh and Yoshiki Matsui
    • Organizer
      The 20th Asia Pacific Decision Sciences Institute Conference
    • Place of Presentation
      Hong Kong: China
    • Year and Date
      2015-07-19
    • Related Report
      2015 Annual Research Report 2014 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Impact of organizational culture on supply chain integration2015

    • Author(s)
      Odkhishig Ganbold, Anh Phan, and Yoshiki Matsui
    • Organizer
      The 22nd International Annual EurOMA Conference
    • Place of Presentation
      Neuchâtel: Switzerland
    • Year and Date
      2015-06-26 – 2015-07-01
    • Related Report
      2014 Annual Research Report
  • [Presentation] The impact of IT maturity and is planning process on is planning success2015

    • Author(s)
      Tomoaki Shimada, James Ang Soo-Keng, Yoshiki Matsui, and Darren Ee
    • Organizer
      The 5th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Tokyo: Japan
    • Year and Date
      2015-06-12
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research / Invited
  • [Presentation] Effect of information technology capability on supply chain integration: Empirical study on Japanese manufacturing firms2015

    • Author(s)
      Odkhishig Ganbold and Yoshiki Matsui
    • Organizer
      The 5th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Tokyo: Japan
    • Year and Date
      2015-06-12
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research / Invited
  • [Presentation] Effect of e-procurement on JIT supply2015

    • Author(s)
      Osam Sato, Yoshiki Matsui, Yutaka Ueda, Hideaki Kitanaka, and Tomoaki Shimada
    • Organizer
      The 5th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Tokyo: Japan
    • Year and Date
      2015-06-12
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research / Invited
  • [Presentation] Mediating effect of organizational commitment between organizational factors and quality customer service2015

    • Author(s)
      Yutaka Ueda, Yoshiki Matsui, and Atsuko Ebine
    • Organizer
      The 5th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Tokyo: Japan
    • Year and Date
      2015-06-12
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Manufacturing management practices in operational performance2015

    • Author(s)
      han Chi Anh, Le Thai Phong, Pham Thi Thanh Hong, and Yoshiki Matsui
    • Organizer
      The 5th International Symposium on Operations Management and Strategy
    • Place of Presentation
      Tokyo:Japan
    • Year and Date
      2015-06-12
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 消費者への情報伝播におけるマスメディア起点情報と消費者のインター ネット上の情報検索行動の関係についての分析2015

    • Author(s)
      北中英明
    • Organizer
      経営情報学会2015年春季全国研究発表大会
    • Place of Presentation
      千葉県習志野市
    • Year and Date
      2015-05-30
    • Related Report
      2015 Annual Research Report
  • [Presentation] Service Quality and Customer Satisfaction: Empirical Study in Vietnamese Tourism2015

    • Author(s)
      Anh Phan, Ha Nguyen, Minh Nguyen, and Yoshiki Matsui
    • Organizer
      The 25th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Washington, D. C.: USA
    • Year and Date
      2015-05-08
    • Related Report
      2015 Annual Research Report 2014 Annual Research Report
    • Int'l Joint Research
  • [Presentation] The Role of IT and Supply Chain Integration in Reducing Environmental Uncertainties in Supply Chain Settings2015

    • Author(s)
      Odkhishig Ganbold, and Yoshiki Matsui
    • Organizer
      The 25th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Washington, D. C.: USA
    • Year and Date
      2015-05-08
    • Related Report
      2015 Annual Research Report 2014 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Comparison of Perceived Quality in Manufacturing Plants across Countries2015

    • Author(s)
      Tomoaki Shimada, James Ang, and Yoshiki Matsui
    • Organizer
      The 25th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Washington, D. C.: USA
    • Year and Date
      2015-05-08
    • Related Report
      2014 Annual Research Report
  • [Presentation] Supplier quality involvement: a key source of success for supply chain management2015

    • Author(s)
      Osam Sato, Yoshiki Matsui, Hideaki Kitanaka, Yutaka Ueda, and Tomoaki Shimada
    • Organizer
      Northeast Decision Sciences Institute (NEDSI) 2015 Annual Conference
    • Place of Presentation
      Cambridge, MA: USA
    • Year and Date
      2015-03-21
    • Related Report
      2014 Annual Research Report
  • [Presentation] Effect of Self-beliefs of Regular and Non-regular Employees on Their Satisfaction2014

    • Author(s)
      Yutaka Ueda, and Osam Sato
    • Organizer
      The 45th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Tampa, Florida: USA
    • Year and Date
      2014-11-24
    • Related Report
      2014 Annual Research Report
  • [Presentation] Effect of Information Systems on Collaborative Competence in New Product Development2014

    • Author(s)
      Osam Sato, Yoshiki Matsui, Hideaki Kitanaka, Yutaka Ueda, and Tomoaki Shimada
    • Organizer
      The 45th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Tampa, Florida: USA
    • Year and Date
      2014-11-23
    • Related Report
      2014 Annual Research Report
  • [Presentation] How Customers' Image and Evaluation of a Company Influence Customer Satisfaction and Customer Behavioral Intentions2014

    • Author(s)
      Hideaki Kitanaka, Yoshiki Matsui, and Osam Sato
    • Organizer
      The 45th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Tampa, Florida: USA
    • Year and Date
      2014-11-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] Moderation Impact of Organizational Culture on Relationship between Information Technology and Supply Chain Integration2014

    • Author(s)
      Odkhishig Ganbold, Anh Chi Phan, and Yoshiki Matsui
    • Organizer
      The 45th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Tampa, Florida: USA
    • Year and Date
      2014-11-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] Internet Service Quality and Customer Satisfaction: Empirical Evidence from Vietnam2014

    • Author(s)
      Anh Chi Phan and Yoshiki Matsui
    • Organizer
      The 45th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Tampa, Florida: USA
    • Year and Date
      2014-11-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] 従業員評価、顧客満足度、ならびに顧客ロイヤルティの関係に関する顧客属性別分析2014

    • Author(s)
      北中英明
    • Organizer
      経営情報学会 2014年秋季全国研究発表大会
    • Place of Presentation
      新潟県新潟市:日本
    • Year and Date
      2014-10-25
    • Related Report
      2014 Annual Research Report
  • [Presentation] Case Study on M&A in Liner Shipping Industry2014

    • Author(s)
      Tokmoaki Shimada, Yoshiki Matsui, James Ang Soo-Keng, and Jaclyn Chua
    • Organizer
      Proceedings of the International Conference on Emerging Challenges: Innovation Management for SMEs, pp. 464-475
    • Place of Presentation
      Hanoi: Vietnam
    • Year and Date
      2014-09-12
    • Related Report
      2014 Annual Research Report
  • [Presentation] Retailer Service Quality and Customer Loyalty: Empirical Evidence in Vietnam2014

    • Author(s)
      Phan Chi Anh, Le Thu Ha, Nguyen Hue Minh, and Yoshiki Matsui
    • Organizer
      Proceedings of the International Conference on Emerging Challenges: Innovation Management for SMEs, pp. 196-208
    • Place of Presentation
      Hanoi: Vietnam
    • Year and Date
      2014-09-12
    • Related Report
      2014 Annual Research Report
  • [Presentation] Effect of Self-esteem and Human Relations on Job Satisfaction by Employment Status2014

    • Author(s)
      Yutaka Ueda
    • Organizer
      JAMS/JAIMS International Conference on Business & Information 2014 (ICBI 2014)
    • Place of Presentation
      Honolulu, Hawaii: USA
    • Year and Date
      2014-09-03
    • Related Report
      2014 Annual Research Report
  • [Presentation] Effects of Information Systems on Supply Chain Performance?2014

    • Author(s)
      Osam Sato and Yoshiki Matsui
    • Organizer
      JAMS/JAIMS International Conference on Business & Information 2014 (ICBI 2014), 4 pages
    • Place of Presentation
      Honolulu, Hawaii: USA
    • Year and Date
      2014-09-02 – 2014-09-04
    • Related Report
      2014 Annual Research Report
  • [Presentation] Effect of IT-enabled Supply Chain Integration on Operational Performance2014

    • Author(s)
      Odkhishig Ganbold and Yoshiki Matsui
    • Organizer
      Effect of IT-enabled Supply Chain Integration on Operational Performance
    • Place of Presentation
      Budapest: Hungary
    • Year and Date
      2014-08-18 – 2014-08-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] Effect of IT-enabled Supply Chain Process Integration on Firm’s Operational Performance2014

    • Author(s)
      Odkhishig Ganbold and Yoshiki Matsui
    • Organizer
      Proceedings of the Americas Conference on Information Systems, pp.1-16
    • Place of Presentation
      Savannah, Georgia: USA
    • Year and Date
      2014-08-07 – 2014-08-09
    • Related Report
      2014 Annual Research Report
  • [Presentation] Supply chain resilience to natural disasters2014

    • Author(s)
      Yoshiki Matsui
    • Organizer
      APDSI-ICOSCM-ISOMS 2014
    • Place of Presentation
      Yokohama, Kanagawa: Japan
    • Year and Date
      2014-07-18 – 2014-07-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] Retailer Service Quality, Customer Satisfaction and Customer Loyalty: Empirical Evidence in Vietnam2014

    • Author(s)
      Phan Chi Anh, Nguyen Thu Ha, Nguyen Hue Minh, and Yoshiki Matsui
    • Organizer
      Proceedings of APDSI-ICOSCM-ISOMS 2014, 16 pages
    • Place of Presentation
      Yokohama, Kanagawa: Japan
    • Year and Date
      2014-07-18 – 2014-07-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] Importance of coordination of plant activity for new product development performance: contribution of groupware2014

    • Author(s)
      Osam Sato, Yoshiki Matsui, Hideaki Kitanaka, Yutaka Ueda and Tomoaki Shimada
    • Organizer
      APDSI-ICOSCM-ISOMS 2014
    • Place of Presentation
      Yokohama, Kanagawa: Japan
    • Year and Date
      2014-07-18 – 2014-07-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] A Study of Relationship among Customer Evaluation for Employees, Customer Satisfaction, and Customer Behavioral Intentions in Service Encounter2014

    • Author(s)
      Hideaki Kitanaka, Yoshiki Matsui and Osam Sato
    • Organizer
      APDSI-ICOSCM-ISOMS 2014
    • Place of Presentation
      Yokohama, Kanagawa: Japan
    • Year and Date
      2014-07-18 – 2014-07-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] Moderation impact of national culture on relationship between information technology and supply chain integration2014

    • Author(s)
      Odkhishig Ganbold, Anh Chi Phan, and Yoshiki Matsui
    • Organizer
      APDSI-ICOSCM-ISOMS 2014
    • Place of Presentation
      Yokohama, Kanagawa: Japan
    • Year and Date
      2014-07-18 – 2014-07-22
    • Related Report
      2014 Annual Research Report
  • [Presentation] A meta-analysis of information communication technology and supply chain integration2014

    • Author(s)
      Odkhishig Ganbold and Yoshiki Matsui
    • Organizer
      Collection of Presented Papers at EurOMA2014, SCM-27, pp. 1-10
    • Place of Presentation
      Palermo: Italy
    • Year and Date
      2014-06-20 – 2014-06-25
    • Related Report
      2014 Annual Research Report
  • [Presentation] Comparison of Antecedents to Competitive Performance in Established and Emerging Manufacturing Countries2014

    • Author(s)
      Tomoaki Shimada, James Ang Soo-Keng, and Eugene Lim
    • Organizer
      Proceedings of the 21st Annual International EurOMA Conference, REG-03 (9 pages)
    • Place of Presentation
      Palermo: Italy
    • Year and Date
      2014-06-20 – 2014-06-25
    • Related Report
      2014 Annual Research Report
  • [Presentation] Value co-creation model for sustainability2014

    • Author(s)
      Keiko Toya and Hideaki Kitanaka
    • Organizer
      AMA SERVSIG 2014
    • Place of Presentation
      Thessaloniki: Greece
    • Year and Date
      2014-06-15
    • Related Report
      2014 Annual Research Report
  • [Presentation] イノベーションと顧客満足度の関係についての分析2014

    • Author(s)
      北中英明、松井美樹、佐藤修
    • Organizer
      オペレーションズ・マネジメント&ストラテジー学会第6回全国研究発表大会
    • Place of Presentation
      東京:日本
    • Year and Date
      2014-06-07
    • Related Report
      2014 Annual Research Report
  • [Presentation] サービス業におけるインターナル・サービス品質、心理的エンパワーメント、職務満足度と向社会的行動の多次元的関係に関する実証研究-中国物流企業の最前線従業員に対する調査から2014

    • Author(s)
      李志、ガンボルド・オドヒシグ、松井美樹
    • Organizer
      オペレーションズ・マネジメント&ストラテジー学会第6回全国研究発表大会
    • Place of Presentation
      東京:日本
    • Year and Date
      2014-06-07
    • Related Report
      2014 Annual Research Report
  • [Presentation] Impact of IT-enabled Supply Chain Integration on Firm’s Delivery and Flexibility Performance2014

    • Author(s)
      Odkhishig Ganbold and Yoshiki Matsui
    • Organizer
      The Sixth Annual Conference of Japanese Operations Management and Strategy Association
    • Place of Presentation
      Tokyo: Japan
    • Year and Date
      2014-06-07
    • Related Report
      2014 Annual Research Report
  • [Presentation] 持続可能性の高い製品供給のための対供給者政策2014

    • Author(s)
      佐藤修・松井美樹・北中英明・上田泰・島田智明
    • Organizer
      オペレーションズ・マネジメント&ストラテジー学会第6回全国研究発表大会
    • Place of Presentation
      東京:日本
    • Year and Date
      2014-06-07
    • Related Report
      2014 Annual Research Report
  • [Presentation] 自己能力の知覚が職務満足に与える影響とその職種ごとの違いについて2014

    • Author(s)
      上田泰
    • Organizer
      オペレーションズ・マネジメント&ストラテジー学会第6回全国研究発表大会
    • Place of Presentation
      東京:日本
    • Year and Date
      2014-06-07
    • Related Report
      2014 Annual Research Report
  • [Presentation] サービス・エンカウンターにおける従業員に対する評価と顧客満足度の関係の分析2014

    • Author(s)
      北中英明
    • Organizer
      経営情報学会 2014年春季全国研究発表大会
    • Place of Presentation
      神奈川県相模原市:日本
    • Year and Date
      2014-06-01
    • Related Report
      2014 Annual Research Report
  • [Presentation] Impact of Organizational Culture on Supply Chain Integration2014

    • Author(s)
      Odkhishig Ganbold, Anh Phan, and Yoshiki Matsui
    • Organizer
      The 25th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Atlanta, Georgia: USA
    • Year and Date
      2014-05-09 – 2014-05-12
    • Related Report
      2014 Annual Research Report
  • [Presentation] Retailer Service Quality and Customer Loyalty: Empirical Evidence in Vietnam2014

    • Author(s)
      Anh Phan, Ha Nguyen, Minh Nguyen, Odkhishig Ganbold, and Yoshiki Matsui
    • Organizer
      The 25th Annual Conference of Production and Operations Management Society
    • Place of Presentation
      Atlanta, Georgia: USA
    • Year and Date
      2014-05-09 – 2014-05-12
    • Related Report
      2014 Annual Research Report
  • [Presentation] The impact of organizational context on quality management and innovation performance2013

    • Author(s)
      Jing Zeng
    • Organizer
      The 24th Annual Conference of Production & Operations Management Society
    • Place of Presentation
      Denver, Colorado, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] Relationship between ISO 9000 implementation and business performance in Vietnamese manufacturing companies2013

    • Author(s)
      Anh Chi Phan
    • Organizer
      The 24th Annual Conference of Production & Operations Management Society
    • Place of Presentation
      Denver, Colorado, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] Effect of IT-enabled Supply Chain Process Integration on Firm’s Operational Performance2013

    • Author(s)
      Odkhishig Ganbold
    • Organizer
      The 3rd International Symposium on Operations Management and Strategy
    • Place of Presentation
      Osaka, Japan
    • Related Report
      2013 Annual Research Report
  • [Presentation] Indirect Effect of Information Systems on Inventory Turnover: An Empirical Analysis2013

    • Author(s)
      Osam Sato
    • Organizer
      The 3rd International Symposium on Operations Management and Strategy
    • Place of Presentation
      Osaka, Japan
    • Related Report
      2013 Annual Research Report
  • [Presentation] The Impact of Disasters on Supply Chain Management2013

    • Author(s)
      Yoshiki Matsui
    • Organizer
      The 7th International Conference on Operations & Supply Chain Management (ICOSCM)
    • Place of Presentation
      Shanghai, China
    • Related Report
      2013 Annual Research Report
  • [Presentation] The Effect of Customer Involvement and TQM Link on JIT link to Customer: An Empirical Study of Manufacturing Companies2013

    • Author(s)
      Osam Sato
    • Organizer
      The Service Management and Science Forum
    • Place of Presentation
      Las Vegas, Nevada, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] Effect of IT-enabled Supply Chain Process Integration on Firm’s Operational Performance2013

    • Author(s)
      Odkhishig Ganbold
    • Organizer
      The 44th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Baltimore, Maryland, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] ISO 9000 Implementation and Performance Improvement: Empirical Evidence from Vietnamese Companies2013

    • Author(s)
      Anh Chi Phan
    • Organizer
      The 44th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Baltimore, Maryland, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] The Effect of Top Management Leadership and Continuous Improvement on Customer Satisfaction: An Empirical Study of Manufacturing Companies2013

    • Author(s)
      Osam Sato
    • Organizer
      The 44th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Baltimore, Maryland, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] The Impact of Innovation and Continuous Improvement on Customer Satisfaction: Synergistic or Substitutional Relationship?2013

    • Author(s)
      Hideaki Kitanaka
    • Organizer
      The 44th Annual Meeting of Decision Sciences Institute
    • Place of Presentation
      Baltimore, Maryland, USA
    • Related Report
      2013 Annual Research Report
  • [Presentation] Determinant Factors of Customers’ Behavioral Intentions in Financial Service Encounters2013

    • Author(s)
      Hideaki Kitanaka
    • Organizer
      The 35th ISMS Marketing Science Conference
    • Place of Presentation
      Ozyegin University, Istanbul, Turkey
    • Related Report
      2013 Annual Research Report
  • [Presentation] サービス接触手段と顧客の行動意図への影響要因の関係について2013

    • Author(s)
      北中英明
    • Organizer
      経営情報学会 2013年秋季全国研究発表大会
    • Place of Presentation
      流通科学大学・神戸市
    • Related Report
      2013 Annual Research Report
  • [Book] 会社入門第3版2017

    • Author(s)
      上田泰、時岡規夫、山崎由香里
    • Total Pages
      180
    • Publisher
      多賀出版
    • Related Report
      2016 Annual Research Report
  • [Book] 従業員と顧客の自発的貢献行動2015

    • Author(s)
      上田泰(編著)
    • Total Pages
      192
    • Publisher
      多賀出版
    • Related Report
      2015 Annual Research Report
  • [Book] 企業経営入門第2版2015

    • Author(s)
      上田泰・時岡規夫・山崎由香里・井上淳子(共編著)
    • Total Pages
      223
    • Publisher
      多賀出版
    • Related Report
      2015 Annual Research Report
  • [Book] 経営情報システム第4版2014

    • Author(s)
      宮川公男・上田泰(共編著)
    • Total Pages
      315
    • Publisher
      中央経済社
    • Related Report
      2014 Annual Research Report

URL: 

Published: 2013-05-15   Modified: 2022-02-22  

Information User Guide FAQ News Terms of Use Attribution of KAKENHI

Powered by NII kakenhi