• Search Research Projects
  • Search Researchers
  • How to Use
  1. Back to previous page

A Causal Model of Home Help Service user satisfaction

Research Project

Project/Area Number 25285168
Research Category

Grant-in-Aid for Scientific Research (B)

Allocation TypePartial Multi-year Fund
Section一般
Research Field Social welfare and social work studies
Research InstitutionMejiro University

Principal Investigator

Suga Yoshiaki  目白大学, 人間学部, 教授 (40271457)

Project Period (FY) 2013-04-01 – 2016-03-31
Project Status Completed (Fiscal Year 2015)
Budget Amount *help
¥6,500,000 (Direct Cost: ¥5,000,000、Indirect Cost: ¥1,500,000)
Fiscal Year 2015: ¥3,120,000 (Direct Cost: ¥2,400,000、Indirect Cost: ¥720,000)
Fiscal Year 2014: ¥1,950,000 (Direct Cost: ¥1,500,000、Indirect Cost: ¥450,000)
Fiscal Year 2013: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Keywords訪問介護 / サービス提供責任者 / 離職意向 / 組織風土 / 職務満足感 / バーンアウト / コーディネイト業務 / 訪問介護員 / 介護への仕事観 / 社会福祉 / 高齢者福祉 / メンタリング行動 / サービス評価 / 因果モデル
Outline of Final Research Achievements

The aim of the study is to verify the hypothesis that if a home help service coordinator cannot fulfill the coordination tasks that she was originally employed for, loss of job satisfaction and subsequent burnout would reinforce their intention to quit.A questionnaire survey was conducted.
Leadership affects activeness of an organization. Ensuring activeness and communication time affects the level of coordination tasks, which in turn affects intention to quit, via reduced job satisfaction and burnout.Structural equation modeling yielded a statistically significant estimate with the good fit indexes, suggesting the model is within the accepted range.The study suggested that those service operators who fail to guarantee the time for communication and coordination for the service coordinators would suffer a lower achievement level in coordinating tasks, thus in turn reducing the coordinators' job satisfaction and increasing the risk of burn-out, reinforcing their intention to quit.

Report

(4 results)
  • 2015 Annual Research Report   Final Research Report ( PDF )
  • 2014 Research-status Report
  • 2013 Research-status Report
  • Research Products

    (5 results)

All 2016 2015 2013

All Journal Article (1 results) (of which Peer Reviewed: 1 results,  Acknowledgement Compliant: 1 results) Presentation (3 results) Book (1 results)

  • [Journal Article] サービス提供責任者の調整業務と離職意向の因果モデル2016

    • Author(s)
      須加美明
    • Journal Title

      老年社会科学

      Volume: 38

    • NAID

      130007746020

    • Related Report
      2015 Annual Research Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Presentation] サービス提供責任者のメンタリング行動がヘルパーの仕事観と離職意向に与える影響2015

    • Author(s)
      須加美明
    • Organizer
      日本地域福祉学会
    • Place of Presentation
      東北福祉大学(宮城県仙台市)
    • Year and Date
      2015-06-21
    • Related Report
      2015 Annual Research Report
  • [Presentation] サービス提供責任者のメンタリング行動がヘルパーの介護への仕事観と離職意向に与える影響2015

    • Author(s)
      須加美明
    • Organizer
      日本地域福祉学会
    • Place of Presentation
      東北福祉大学(宮城県仙台市)
    • Year and Date
      2015-06-21
    • Related Report
      2014 Research-status Report
  • [Presentation] サービス提供責任者の調整業務と離職意向の因果モデル2013

    • Author(s)
      須加美明
    • Organizer
      老年社会科学会
    • Place of Presentation
      大阪国際会議場
    • Related Report
      2013 Research-status Report
  • [Book] 訪問介護の評価と専門性2013

    • Author(s)
      須加美明
    • Total Pages
      355
    • Publisher
      日本評論社
    • Related Report
      2013 Research-status Report

URL: 

Published: 2013-05-21   Modified: 2019-07-29  

Information User Guide FAQ News Terms of Use Attribution of KAKENHI

Powered by NII kakenhi