Development of an Effective Method of Utilizing Social Networking Services to Enhance Civil Society and DIsaster Management of Japanese Local Governments

• Project/Area Number: 25330394
• Research Category: Grant-in-Aid for Scientific Research (C)
• Allocation Type: Multi-year Fund
• Section: 一般
• Research Field: Library and information science/Humanistic social informatics
• Research Institution: University of Tsukuba
• Principal Investigator: KAIGO Muneo 筑波大学, 人文社会系, 准教授 (60281317)
• Project Period (FY): 2013-04-01 – 2018-03-31
• Project Status: Completed (Fiscal Year 2017)
• Budget Amount: ¥4,680,000 (Direct Cost: ¥3,600,000、Indirect Cost: ¥1,080,000); Fiscal Year 2017: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000); Fiscal Year 2016: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000); Fiscal Year 2015: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000); Fiscal Year 2014: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000); Fiscal Year 2013: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
• Keywords: ソーシャル・メディア / ソーシャル・ネットワーキング・サービス / 自治体 / 東日本大震災 / 防災 / 市民社会 / SNS / Facebook / ソーシャルメディア / つくば市 / 市民活動 / 市民活動団体

Outline of Final Research Achievements

After the Great East Japan Earthquake in 2011, many local governments in Japan initiated implementation of various social networking services such as Facebook to complement their operations. Social networking services provide up-to-date information and also provide two-way communication. This can enhance civic participation and can also provide a back-channel for communication during disasters such as earthquakes. This study evaluated how local governments in Japan can use social networking services for disaster management and disaster prevention. Ibaraki prefecture was chosen as the key-case for this study as local governments experienced severe disruptions to their services. This study evaluated two-way communication activities and also the possibilities and problems that accompany social networking service usage for disaster management. The study also suggests an effective method for implementation of social networking services among local municipalities in Japan.

Research Products

• [Journal Article] The Japanese Internet Environment (2017)
  • Author(s): Kaigo Muneo
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 1-35
  • DOI: 10.1007/978-981-10-5095-4_1
  • ISBN: 9789811050947, 9789811050954
  • Peer Reviewed / Int'l Joint Research
• [Journal Article] Social Media in Japan and the Great Eastern Japan Earthquake (2017)
  • Author(s): Kaigo Muneo
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 37-71
  • DOI: 10.1007/978-981-10-5095-4_2
  • ISBN: 9789811050947, 9789811050954
• [Journal Article] Japanese Local Government Facebook Profiles (2017)
  • Author(s): Okura Sae、Kaigo Muneo
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 73-96
  • DOI: 10.1007/978-981-10-5095-4_3
  • ISBN: 9789811050947, 9789811050954
• [Journal Article] Civil Society, Social Media and Facebook Usage by Local Governments : Birth of the Tsukuba Study and the Tsukuba Civic Activities Cyber-Square (2017)
  • Author(s): Kaigo Muneo、Tkach-Kawasaki Leslie
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 97-119
  • DOI: 10.1007/978-981-10-5095-4_4
  • ISBN: 9789811050947, 9789811050954
• [Journal Article] Promotion and Care of Online Communities: Necessary Elements for a Self-Sustainable Online Community (2017)
  • Author(s): Kaigo Muneo、Okura Sae
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 121-151
  • DOI: 10.1007/978-981-10-5095-4_5
  • ISBN: 9789811050947, 9789811050954
• [Journal Article] Who Leads Advocacy Through Social Media in Japan ? (2017)
  • Author(s): Okura Sae、Kaigo Muneo
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 153-173
  • DOI: 10.1007/978-981-10-5095-4_6
  • ISBN: 9789811050947, 9789811050954
• [Journal Article] Conclusion (2017)
  • Author(s): Kaigo Muneo、Okura Sae
  • Journal Title: Social Media and Civil Society in Japan Volume: 1 Pages: 175-189
  • DOI: 10.1007/978-981-10-5095-4_7
  • ISBN: 9789811050947, 9789811050954
• [Journal Article] 地方自治体による SNS 利活用の状況とその課題 ─つくば市民活動のひろばを事例として─ (2017)
  • Author(s): 大倉沙江、海後宗男
  • Journal Title: 国際日本研究 Volume: 9 Pages: 31-42
  • NAID: 120006323849
  • Peer Reviewed / Open Access / Acknowledgement Compliant
• [Journal Article] The Necessity of Digital Citizenship and Participation (2017)
  • Author(s): Muneo Kaigo
  • Journal Title: Information Volume: 8(1) Issue: 1 Pages: 28-28
  • DOI: 10.3390/info8010028
  • NAID: 120007134339
  • Peer Reviewed / Open Access / Acknowledgement Compliant
• [Journal Article] Who Leads Advocacy through Social Media in Japan? Evidence from the‘Tsukuba Civic Activities Cyber-Square' Facebook Page (2016)
  • Author(s): Sae Okura & Muneo Kaigo
  • Journal Title: Information Volume: 7 (4) Issue: 4 Pages: 66-66
  • DOI: 10.3390/info7040066
  • Peer Reviewed / Open Access / Acknowledgement Compliant
• [Journal Article] Exploring Fluctuations in Citizen Engagement on a Local Government Facebook Page in Japan (2016)
  • Author(s): Muneo Kaigo & Sae Okura
  • Journal Title: Telematics and Informatics Volume: 33 (3) Issue: 2 Pages: 584-595
  • DOI: 10.1016/j.tele.2015.07.011
  • Peer Reviewed / Acknowledgement Compliant
• [Journal Article] Social Media for Enhancing Civil Society and Disaster Relief: Usage by Local Municipalities in Japan (2015)
  • Author(s): Kaigo, Muneo & Tkach-Kawasaki, Leslie
  • Journal Title: eJournal of eDemocracy and Open Government Volume: 7 (1) Pages: 1-22
  • Peer Reviewed / Open Access / Acknowledgement Compliant
• [Journal Article] Enhancing Civil Society SNS Participation (2014)
  • Author(s): 海後宗男・大倉沙江
  • Journal Title: Journal of Information and Communication Research Volume: 32 Issue: 2 Pages: 67-81
  • DOI: 10.11430/jsicr.32.2_67
  • NAID: 130004707855
  • ISSN: 0289-4513, 2186-3083
  • Peer Reviewed / Acknowledgement Compliant
• [Journal Article] Social Media and Red Tape in Japan (2014)
  • Author(s): Kaigo, Muneo
  • Journal Title: CeDEM Asia 2014 Proceedings of the international conference for e-democracy and open government Volume: 1 Pages: 217-223
  • Peer Reviewed / Acknowledgement Compliant
• [Journal Article] Internet Aggregators Constructing the Political Right Wing in Japan (2013)
  • Author(s): Kaigo, Muneo
  • Journal Title: eJournal of eDemocracy and Open Government Volume: 5(1) Pages: 59-79
  • Peer Reviewed
• [Presentation] An Analysis of Japanese Local Government Facebook Profiles: Fans and Engagement by Policy Areas (2016)
  • Author(s): Muneo Kaigo and Sae Okura
  • Organizer: CeDEM Asia 2016
  • Place of Presentation: Hotel Inter Burgo Daegu（大韓民国・大邱市）
  • Year and Date: 2016-12-07
  • Int'l Joint Research
• [Presentation] Social Media and Inclusion for the disability community in Japan. (2016)
  • Author(s): Muneo Kaigo
  • Organizer: International Telecommunications Society
  • Place of Presentation: Regent Taipei（台湾・台北市）
  • Year and Date: 2016-06-26
  • Int'l Joint Research
• [Presentation] Post 3.11 Local Governments in Japan and Social Media (2016)
  • Author(s): Kaigo, Muneo
  • Organizer: Fukushima e la communicazione del rischio nell'era digitale: Discernere tra ragione e sentimento
  • Place of Presentation: ローマ日本文化会館（イタリア・ローマ市））
  • Year and Date: 2016-03-11
  • Invited
• [Presentation] Who Leads Advocacy through Social Media in Japan? Evidence from the 'Tsukuba Civic Activities Cyber Square' Facebook Page (2016)
  • Author(s): Sae Okura, Muneo Kaigo
  • Organizer: International Commuinication Association
  • Place of Presentation: ヒルトン福岡シーホーク（福岡県・福岡市）
  • Int'l Joint Research
• [Presentation] Sustaining Virtual Communities through Social Media and Civic Engagement in Japan (2015)
  • Author(s): Kaigo, Muneo
  • Organizer: Tokyo Symposium on Social Media and Citizen Engagement
  • Place of Presentation: 筑波大学東京キャンパス（東京都文京区）
  • Year and Date: 2015-06-28
• [Presentation] 公的機関の形式主義と市民間のオンライン・コミュニティの形成のマイナス要因：Facebookページ「つくば市民活動のひろば」を事例として (2015)
  • Author(s): 大倉沙江・海後宗男・辻中豊
  • Organizer: 日本NPO学会第17回年次大会
  • Place of Presentation: 武蔵大学 江古田キャンパス（東京都練馬区）
  • Year and Date: 2015-03-15
• [Presentation] Return on Investment or Social Capital? Comparing Field Experiment Results of a Civil Society SNS Page in Japan (2014)
  • Author(s): Kaigo, Muneo
  • Organizer: International Communication Associatioin
  • Place of Presentation: Seattle, WA (米国）
  • Year and Date: 2014-05-22
• [Presentation] 市民活動 SNS への参加促進要因に関する研究
  • Author(s): 大倉 沙江・海後 宗男・辻中 豊
  • Organizer: 日本 NPO 学会第16回年次大会
  • Place of Presentation: 関西大学千里山キャンパス
• [Presentation] Return on Investment or Social Capital? Comparing Field Experiment Results of a Civil Society SNS Page in Japan
  • Author(s): Kaigo, Muneo
  • Organizer: International Communication Association
  • Place of Presentation: Seattle, WA 米国
• [Book] Social Media and Civil Society in Japan (2017)
  • Author(s): Kaigo Muneo
  • Total Pages: 210
  • Publisher: Palgrave Macmillan
  • ISBN: 9789811050947
• [Book] Disability and Social Media. Global Perspectives.分担 “From Awareness to Inclusion: Creating Bridges with the Disability Community through Social Media and Civil Society in Japan” (2016)
  • Author(s): Katie Ellis and Mike Kent (Eds.)
  • Total Pages: 340
  • Publisher: Routledge
• [Book] CeDEM Asia 2014: Proceedings of the International Conference for E-Democracy and Open Government. (2015)
  • Author(s): M. Skoric, P. Parycek & M. Sachs (Eds.)
  • Total Pages: 304
  • Publisher: Krems: Edition Donau-Universitat Krems.
• [Remarks] Tokyo Symposium on Social Media and Engagement
  • URL: http://japan.tsukuba.ac.jp/tokyo/
• [Funded Workshop] Tsukuba Workshop on Social Media and Citizen Engagement (2017)
• [Funded Workshop] Tokyo Symposium on Social Media and Citizen Engagement (2015)
  • Place of Presentation: 筑波大学東京キャンパス（東京都文京区）
  • Year and Date: 2015-06-28