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A study of measuring the quality of services in medicine and a feedback model to quality management

Research Project

Project/Area Number 25380630
Research Category

Grant-in-Aid for Scientific Research (C)

Allocation TypeMulti-year Fund
Section一般
Research Field Accounting
Research InstitutionHannan University

Principal Investigator

FUKUSHIGE Yae  阪南大学, 経営情報学部, 准教授 (10581853)

Co-Investigator(Kenkyū-buntansha) MAEDA Toshiyuki  阪南大学, 経営情報学部, 教授 (70320041)
YAMAMOTO Mayumi  岐阜大学, 保健管理センター, 教授 (40313879)
ASADA Takayuki  立命館大学, 経営学部, 教授 (10143132)
KIM JAEWOOK  広島大学, 社会(科)学研究科, 講師 (50599264)
Project Period (FY) 2013-04-01 – 2016-03-31
Project Status Completed (Fiscal Year 2015)
Budget Amount *help
¥4,810,000 (Direct Cost: ¥3,700,000、Indirect Cost: ¥1,110,000)
Fiscal Year 2015: ¥1,300,000 (Direct Cost: ¥1,000,000、Indirect Cost: ¥300,000)
Fiscal Year 2014: ¥2,080,000 (Direct Cost: ¥1,600,000、Indirect Cost: ¥480,000)
Fiscal Year 2013: ¥1,430,000 (Direct Cost: ¥1,100,000、Indirect Cost: ¥330,000)
Keywords医療サービス / 品質評価 / 品質測定
Outline of Final Research Achievements

The most significant advantage of patient assessment of the quality of medical care is that such an approach incorporates the viewpoint of an actual recipient of medical care. Recently, medication has caused adverse reactions and medicine has become less intelligible to the public as a result of advances in medical technology. In light of these changes, the public is increasingly interested in less invasive complementary and alternative medicine and treatments outside the scope of the standard treatment.
Thus, the current study has examined the quality of medical services from the patient’s perspective, with a focus on several relevant areas. In the past, a medical facility’s ability was assessed by medical care providers themselves or by third party assessment involving experts. However, the current results revealed various issues that cannot be assessed via either of the aforementioned methods of assessment, and these issues affect patient satisfaction with medical services.

Report

(4 results)
  • 2015 Annual Research Report   Final Research Report ( PDF )
  • 2014 Research-status Report
  • 2013 Research-status Report
  • Research Products

    (12 results)

All 2015 2014 2013

All Journal Article (3 results) Presentation (9 results) (of which Int'l Joint Research: 2 results)

  • [Journal Article] Negative effect of a previous diagnosis of diabetes on quality of life in a Japanese population2015

    • Author(s)
      Nonoyama Y, Yamamoto M, Oba S, Nagata C, Matsui K, Takeda J, Gifu Diabetes Study Group.
    • Journal Title

      The Gifu Diabetes Study

      Volume: 2015

    • Related Report
      2015 Annual Research Report
  • [Journal Article] 「AIDS HANDBOOK 2014」の有用性に関する他施設共同調査2015

    • Author(s)
      岸川秀樹、中野功、馬場久光、今関文夫、潤間励子、鎌野寛、木谷誠一、羽賀將衛、山本和彦、宮川八平、阿部博友、三宅仁、上田孝典、山本眞由美、山本祐二、宮田正和
    • Journal Title

      CAMPUS HEALTH

      Volume: 52(1) Pages: 238-240

    • Related Report
      2015 Annual Research Report
  • [Journal Article] 生活習慣病・メタボリック症候群2014

    • Author(s)
      山本眞由美
    • Journal Title

      CAMPUS HEALTH 2014年

      Volume: 51 Pages: 27-32

    • Related Report
      2014 Research-status Report
  • [Presentation] Text Mining Analysis for E-Health Information System2015

    • Author(s)
      T. Maeda and Y. Fukushige and M. Yajima
    • Organizer
      2015 IEEE 17th International Conference on e-Health Networking, Applications and Services
    • Place of Presentation
      Cambridge (MA, USA)
    • Year and Date
      2015-10-14
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] Evaluation of Mobile Learning System for Healthcare Support2015

    • Author(s)
      T. Maeda and Y. Fukushige and T. Matsuda and M. Yajima
    • Organizer
      The 2015 International Conference on Semantic Web and Web Services
    • Place of Presentation
      Las Vegas (NV, USA)
    • Year and Date
      2015-07-30
    • Related Report
      2015 Annual Research Report
    • Int'l Joint Research
  • [Presentation] 患者視点からの医療サービス品質の評価-民間団体と研究グループとの連携による試み2015

    • Author(s)
      福重八恵、前田利之、KIM JAEWOOK、山本眞由美、淺田孝幸
    • Organizer
      産学連携学会第13回大会
    • Place of Presentation
      北海道
    • Year and Date
      2015-06-25
    • Related Report
      2015 Annual Research Report
  • [Presentation] 摂取栄養組成と血糖値をリンクする遺伝子多型の抽出に関する検討2015

    • Author(s)
      橋本健一、堀川幸男、野々山由紀子、塩谷眞由美、堀江直史、山本眞由美、武田純
    • Organizer
      第58回日本糖尿病学会年次学術集会
    • Place of Presentation
      山口県
    • Year and Date
      2015-05-21
    • Related Report
      2015 Annual Research Report
  • [Presentation] Assessment of Mobile Learning System for Healthcare Support2014

    • Author(s)
      T. Maeda and Y. Fukushige and T. Matsuda and M. Yajima
    • Organizer
      The 2014 International Conference Web & Open Access Learning
    • Place of Presentation
      Dubai (UAE)
    • Year and Date
      2014-11-25
    • Related Report
      2014 Research-status Report
  • [Presentation] 血清脂質値と耐糖能および栄養素摂取量についての検討-一般市民を対象とした岐阜糖尿病実態調査より-2014

    • Author(s)
      野々山由紀子、山本眞由美、大庭志野、永田知里、松井一樹、武田純
    • Organizer
      第57回日本糖尿病学会年次学術集会
    • Place of Presentation
      大阪
    • Year and Date
      2014-05-22 – 2014-05-24
    • Related Report
      2014 Research-status Report
  • [Presentation] University Health Services in Japan, the United States, and the United Kingdom.2013

    • Author(s)
      Yamamoto M. Yoshikawa H.
    • Organizer
      ACHA 2013 Annual Meeting
    • Place of Presentation
      Boston, Massachusetts
    • Related Report
      2013 Research-status Report
  • [Presentation] Promotion for Japanese University Students to Prioritize Career and Family Equally.2013

    • Author(s)
      Yamamoto M. Yoshikawa H. Adachi Y. Kanoh A. Isomura Y. Sado T. Nishio A.
    • Organizer
      29th International Congress of the Medical Women’s International Association
    • Place of Presentation
      Seoul, Korea
    • Related Report
      2013 Research-status Report
  • [Presentation] E-Health Support System in University Environment2013

    • Author(s)
      T. Maeda, Y. Fukushige and M. Yajima.
    • Organizer
      2013 IEEE 15th International Conference on e-Health Networking, Applications and Services.
    • Place of Presentation
      Lisbon (Portugal)
    • Related Report
      2013 Research-status Report

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Published: 2014-07-25   Modified: 2019-07-29  

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