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An empirical study on word-of-mouth drove by social motivations and information contents

Research Project

Project/Area Number 25590098
Research Category

Grant-in-Aid for Challenging Exploratory Research

Allocation TypeMulti-year Fund
Research Field Commerce
Research InstitutionMeiji University

Principal Investigator

Takemura Masaaki  明治大学, 商学部, 教授 (30252381)

Research Collaborator Parry Mark E.  University of Missouri, Kaufman Business School, Professor
Project Period (FY) 2013-04-01 – 2016-03-31
Project Status Completed (Fiscal Year 2015)
Budget Amount *help
¥3,380,000 (Direct Cost: ¥2,600,000、Indirect Cost: ¥780,000)
Fiscal Year 2015: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Fiscal Year 2014: ¥1,040,000 (Direct Cost: ¥800,000、Indirect Cost: ¥240,000)
Fiscal Year 2013: ¥780,000 (Direct Cost: ¥600,000、Indirect Cost: ¥180,000)
Keywordsマーケティング / 消費者行動 / 口コミ / 革新的製品 / 動機 / 革新的商品
Outline of Final Research Achievements

In this study, we examine the consequences of three social motivations for sharing word-of-mouth (WOM) about a new product: social bonding, social comparison, and the sharing of social norms. We hypothesize that these three motivations are positively related with the generation of both positive and negative WOM. We further hypothesize that the reflected self-image of the consumer who generates WOM will be positively related to both positive and negative WOM, as well as to social bonding, social comparison, and the sharing of social norms. We test these hypotheses with data collected from 618 Japanese mothers. With two exceptions, we find that all hypotheses are supported. The exceptions involve the social bonding variable, which is positively and significantly related with positive WOM, but is not significantly related with either negative WOM or reflected self-image.

Report

(4 results)
  • 2015 Annual Research Report   Final Research Report ( PDF )
  • 2014 Research-status Report
  • 2013 Research-status Report
  • Research Products

    (11 results)

All 2015 2014 2013 Other

All Int'l Joint Research (3 results) Journal Article (2 results) (of which Peer Reviewed: 2 results,  Acknowledgement Compliant: 1 results) Presentation (6 results)

  • [Int'l Joint Research] University of Zagreb(Croatia)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] Poznan University of Economics(Poland)

    • Related Report
      2015 Annual Research Report
  • [Int'l Joint Research] University of Missouri(米国)

    • Related Report
      2015 Annual Research Report
  • [Journal Article] Managing Product Review Websites: Insights from Research on Word-of-mouth Marketing2014

    • Author(s)
      Parry, Mark E. and Masaaki Takemura
    • Journal Title

      明大商学論叢

      Volume: 96 Pages: 13-27

    • NAID

      120005662116

    • Related Report
      2014 Research-status Report
    • Peer Reviewed / Acknowledgement Compliant
  • [Journal Article] Managing Product Review Websites: Insights from Research on Word-of-Mouth Marketing2014

    • Author(s)
      Parry, Mark E. and Masaaki Takemura
    • Journal Title

      明大商学論叢

      Volume: 96

    • NAID

      120005662116

    • Related Report
      2013 Research-status Report
    • Peer Reviewed
  • [Presentation] Social motivations, word-of-mouth, and consumer sefl-image2015

    • Author(s)
      Takemura, Masaaki, Mark E. Parry, Xiaoming Yang
    • Organizer
      Creativity and Innovation Management Community Meeting
    • Place of Presentation
      Enschede, The Netherlands
    • Year and Date
      2015-09-01
    • Related Report
      2015 Annual Research Report
  • [Presentation] The Effects of Consumer Perception and Store Image on Private Brand Attitude and Purchase Intention: A Preliminary Result from Taiwan2014

    • Author(s)
      Takemura, Masaaki, Kanai, Masae, Shih-Yi, Chien, Gordon Kung
    • Organizer
      European International Business Academy
    • Place of Presentation
      Uppsala University
    • Year and Date
      2014-12-12 – 2014-12-14
    • Related Report
      2014 Research-status Report
  • [Presentation] User Innovation and Product Standardization: Japanese Experience2014

    • Author(s)
      Takemura, Masaaki, Hirota, Akimitsu, Masae Kanai, Manabu Mizuno
    • Organizer
      European International Business Academy
    • Place of Presentation
      Uppsala University
    • Year and Date
      2014-12-12 – 2014-12-14
    • Related Report
      2014 Research-status Report
  • [Presentation] Making and Consuming Characters2013

    • Author(s)
      Hara, Yoritoshi and Masaaki Takemura
    • Organizer
      International M-Sphere Conference
    • Place of Presentation
      Dubrovnik, Croatia
    • Related Report
      2013 Research-status Report
  • [Presentation] Small and Medium-Sized Retailers Compete against Global Giants on Local Adaptation: Market Structure of Grocery Distribution in Japan2013

    • Author(s)
      Yokoyama, Narimasa,and Masaaki Takemura
    • Organizer
      Macromarketing Conference
    • Place of Presentation
      Toronto, Canada
    • Related Report
      2013 Research-status Report
  • [Presentation] Relentless Still Works? : The Japanese Way of Marketing Research in Emergent Country2013

    • Author(s)
      Takemura, Masaaki
    • Organizer
      Consortium for International Marketing Research
    • Place of Presentation
      Adelaide, Australia
    • Related Report
      2013 Research-status Report

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Published: 2014-07-25   Modified: 2022-01-27  

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