| Budget Amount *help |
¥36,660,000 (Direct Cost: ¥28,200,000、Indirect Cost: ¥8,460,000)
Fiscal Year 2018: ¥8,190,000 (Direct Cost: ¥6,300,000、Indirect Cost: ¥1,890,000)
Fiscal Year 2017: ¥7,280,000 (Direct Cost: ¥5,600,000、Indirect Cost: ¥1,680,000)
Fiscal Year 2016: ¥7,280,000 (Direct Cost: ¥5,600,000、Indirect Cost: ¥1,680,000)
Fiscal Year 2015: ¥7,280,000 (Direct Cost: ¥5,600,000、Indirect Cost: ¥1,680,000)
Fiscal Year 2014: ¥6,630,000 (Direct Cost: ¥5,100,000、Indirect Cost: ¥1,530,000)
|
|---|
| Outline of Final Research Achievements |
It was shown that technology could dramatically improve the co-creation capability of service receivers (service literacy) which would provide the new way to innovate service, realized through the interaction between service providers and service receivers.
We proposed "service content (experience) - service context framework for value creation" which provided the new way to explain e the process of value co-creation in service. The components of this framework, composed of experience and global/local contexts, can make it easy to discover the required technology.
|
