| Budget Amount *help |
¥4,810,000 (Direct Cost: ¥3,700,000、Indirect Cost: ¥1,110,000)
Fiscal Year 2017: ¥910,000 (Direct Cost: ¥700,000、Indirect Cost: ¥210,000)
Fiscal Year 2016: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
Fiscal Year 2015: ¥1,560,000 (Direct Cost: ¥1,200,000、Indirect Cost: ¥360,000)
Fiscal Year 2014: ¥1,170,000 (Direct Cost: ¥900,000、Indirect Cost: ¥270,000)
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| Outline of Final Research Achievements |
The study aimed to identify roles of technologies and ICT(Information and Communication Technologies) which affect on promoting servitizaiton in manufacturing companies and developing service offering processes in service industires.
The results shows that we should identifies two types of services in manufacturing businesses, product support services and client support services. Former type services do not drive servitization not directly but indirectly, developing client support services. On the other hand, client support services can drive servitization, expecting increase of revenues in service sectors. Another finding indicates that there are three phrases of utilizing ICT in business to business settings. As a company uses ICT on higher phases, they could reach the higher degree of servitization businesses.
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