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1996 Fiscal Year Final Research Report Summary

Development of Medical Interview Satisfaction Scale in Japanese Edition

Research Project

Project/Area Number 07457553
Research Category

Grant-in-Aid for Scientific Research (B)

Allocation TypeSingle-year Grants
Section一般
Research Field Medical sociology
Research InstitutionJichi Medical School

Principal Investigator

WATANABE Ryoichi  Jichi Medical School, School of Nursing, Associate Professor, 助教授 (20175136)

Co-Investigator(Kenkyū-buntansha) KASHII Akiyoshi  Jichi Medical School, School of Medicine, Professor, 医学部, 教授 (30048996)
Project Period (FY) 1995 – 1996
Keywordsmedical interview satisfaction / patient satisfaction / satisfaction scale / evaluation of health care services / doctor-patient relationship / reliability / validity
Research Abstract

The Medical Interview Satisfaction Scale (MISS) was developed as a scale to measure patient satiafaction with an encouner with a physician or other primary care provider by M.H.Wolf et al in 1978. The purpoe of this study is to verify whether MISS can be applied in Japan and can be used as a tool for evaluating health care services.
We translated MISS from English into Japanese and made a questionnaire for MISS in Japanese edition. Using it, we surveyed 756 patients who visited 3 hospitals in Saitama Prefecture.
As for the reliability of MISS in Japanese version, we investigated the internal consistency by calculating Cronbach's coefficient alpha. The overall coefficient alpha of the score is 0.95, and it is considered that MISS is reliable enough. As for the validity of MISS,we investigated the concurrent validity by using the scale of the overall patient satisfaction as a criterion. All of the coefficients between each MISS scores and that are over 0.65, and it is considered that MISS is valid enough.
We investigated the differences of satisfaction between sex, age, physician, and hospital by using the analysis of variance (ANOVA), but there is no difference between sex, physician, and hospital.
In conclusion, it is suggested that MISS can be applied in Japan. However, in order to use MISS as a tool for evaluating health care services it is necessary to verify more.

  • Research Products

    (4 results)

All Other

All Publications (4 results)

  • [Publications] 箕輪 良行: "診察満足度スケールの信頼性・妥当性の検討-日本語版MISSの開発-" 日本医事新報. 3736. 30-33 (1995)

    • Description
      「研究成果報告書概要(和文)」より
  • [Publications] 渡邉 亮一: "診察に対する患者の満足度を測定するための手法(MISS)に関する検討" 第34回日本病院管理学会学術総会演題抄録. 2-14 (1996)

    • Description
      「研究成果報告書概要(和文)」より
  • [Publications] MINOWA Yoshiyuki: "Study on the reliability and validity of the medical interview satisfaction scale-Development of MISS in Japanese edition-." Japan Medical Journal.3736. 30-33 (1995)

    • Description
      「研究成果報告書概要(欧文)」より
  • [Publications] WATANABE Ryoichi: "Study on the method to measure the medical interview satisfaction with patients." Abstract of the 34^<th> Scientific Assembly of the Japanese Society on Hospital Administration.2-14 (1996)

    • Description
      「研究成果報告書概要(欧文)」より

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Published: 1999-03-16  

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