2017 Fiscal Year Final Research Report
Development of Work Knowledge Circulation Method for Service Fields
| Project/Area Number |
15K16174
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| Research Category |
Grant-in-Aid for Young Scientists (B)
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| Allocation Type | Multi-year Fund |
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| Research Field |
Design science
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| Research Institution | National Institute of Advanced Industrial Science and Technology |
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Principal Investigator |
WATANABE Kentaro 国立研究開発法人産業技術総合研究所, 情報・人間工学領域, 研究チーム付 (10635808)
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| Project Period (FY) |
2015-04-01 – 2018-03-31
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| Keywords | デザイン支援 / 業務デザイン / サービス / 知識循環 |
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| Outline of Final Research Achievements |
In this study, I developed a work design method for service employees to analyze and represent situations, issues and required actions in service fields, and a tagging method for utilizing design results. In addition, I developed a tablet application for work design support, which includes a search function using attached tags. This application enables users to collect and utilize knowledge on their work at service fields.
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| Free Research Field |
サービス工学、設計工学、デザイン研究
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