2010 Fiscal Year Final Research Report
Analysis Framework for Persuading Process and an Application to Debt-Collecting Conversation Logs
| Project/Area Number |
19730275
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| Research Category |
Grant-in-Aid for Young Scientists (B)
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| Allocation Type | Single-year Grants |
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| Research Field |
Business administration
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| Research Institution | Kansai University |
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Principal Investigator |
YADA Katsutoshi Kansai University, 商学部, 教授 (00298811)
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| Project Period (FY) |
2007 – 2010
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| Keywords | データマイニング / 経営情報 / マーケティング |
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| Research Abstract |
The purpose of this research is to develop a framework and an analysis method to discover some features from the content and the persuading process in un-structured databases, and to show its application to the communication for the debt-collecting process to verify the usefulness of the proposed system. In this study, we were successful in clarifying the communication process in the overdue payment collection by using the data of a Japanese telecommunication company.
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