2021 Fiscal Year Research-status Report
Tourist satisfaction - loyalty and resident perception in over-tourism context: Possible policies to promote tourism and enhance community satisfaction
| Project/Area Number |
19K20577
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| Research Institution | Tokyo Metropolitan University |
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Principal Investigator |
NGUYEN VAN・TRUONG 東京都立大学, 都市環境科学研究科, 特任研究員 (90837593)
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| Project Period (FY) |
2019-04-01 – 2023-03-31
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| Keywords | Overtourism / Negative tourism impacts / Conceptual framework / Carrying capacity / Tourist satisfaction / Resident satisfaction |
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| Outline of Annual Research Achievements |
1. Research paper: An Analysis of Overtourism Policies in Cities by Combining Quantitative and Qualitative Criteria, Transport Policy Studies' Review, 2022 Volume 24 p. 006-018, DOI: 10.24639/tpsr.TPSR_24R_01
2. Book chapter: MANAGEMENT OF NEGATIVE TOURISM IMPACTS: Vietnamese and Japanese Cities, in "Managing Destinations: From Theories to Practices," edited by Noel Scott, Manuela Guerreiro, and Patricia Pinto. Emeraldinsight. Forthcoming
3. Research paper: Structure of Negative Tourism Impacts and Overtourism, Journal of Sustainable Tourism, Under reviewing
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| Current Status of Research Progress |
Current Status of Research Progress
4: Progress in research has been delayed.
Reason
This research focuses on the tourism impacts, specifically on the impacts of overtourism to local residents and tourists.
As the impact of COVID-19 pandemic since January 2019, global tourism industry since then dramatically reduced or temporarily stopped. This is the reason for the adjustment of the research design and the delay of research survey.
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| Strategy for Future Research Activity |
At this moment, I got one research article accepted and going to be published as shown in the achievements.
At the same time, I am working to adjust the research design for the interview survey. Based on the situation of the Covid-19 pandemic, the survey time will be determined to assure that it is feasible, the data obtained are fit with the research aim, and to make sure safety to all surveyors and survey participants.
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| Causes of Carryover |
It was used for the hearing survey to some tourism destinations, buying documents, and research equipment.
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