2022 Fiscal Year Research-status Report
Tourist satisfaction - loyalty and resident perception in over-tourism context: Possible policies to promote tourism and enhance community satisfaction
| Project/Area Number |
19K20577
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| Research Institution | Tokyo Metropolitan University |
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Principal Investigator |
NGUYEN VAN・TRUONG 東京都立大学, 都市環境科学研究科, 特任助教 (90837593)
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| Project Period (FY) |
2019-04-01 – 2024-03-31
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| Keywords | Overtourism / Negative tourism impacts / Carrying capacity / Tourist satisfaction / Resident satisfaction |
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| Outline of Annual Research Achievements |
1. Research paper: An Analysis of Overtourism Policies in Cities by Combining Quantitative and Qualitative Criteria, Transport Policy Studies' Review, 2022 Volume 24 p. 006-018, DOI: 10.24639/tpsr.TPSR_24R_01
2. Book chapter: MANAGEMENT OF NEGATIVE TOURISM IMPACTS: Vietnamese and Japanese Cities, in "Managing Destinations: From Theories to Practices," edited by Noel Scott, Manuela Guerreiro, and Patricia Pinto. Emeraldinsight. Accepted
3. Research paper: Perception of Local Residents and Tourim Impacts in Overtourism context. Under preparation
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| Current Status of Research Progress |
Current Status of Research Progress
4: Progress in research has been delayed.
Reason
This research focuses on the tourism impacts, specifically on the impacts of overtourism to local residents and tourists.
As the impact of COVID-19 pandemic since December 2019, global tourism industry since then dramatically reduced or temporarily stopped. This is the reason for the adjustment of the research design and the delay of research survey.
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| Strategy for Future Research Activity |
At this moment, I got one research article accepted and going to be published, as shown in the achievements.
At the same time, I am working to adjust the research design for the interview survey. Based on the situation of the Covid-19 pandemic relieved, this year, the tourism situation seems to have significantly recovered. Therefore, the survey is feasible to conduct in July - August 2023. It is expected that the data obtained fit with the research aim, and to make sure safety of all surveyors and survey participants.
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| Causes of Carryover |
As tourism industry has been significantly recovered this year, the survey will be able to conducted to facilitate the research.
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